Xavier has been awesome with helping me with this entire process. I started inquiring about this door back in March of this year. Xavier has kept in communication with me the entire time. Now that I’m... Ver más
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Consulta las opiniones de los clientes
Savannah called me after I placed my order without request. She was very thorough and helpful. She even informed me of a custom option for which I opted that will make our transition between areas mor... Ver más
Savannah reached out to me to verify all of the measurements and to make sure that the order was correct prior to the manufacturing of the doors. She went above and beyond to follow up with any change... Ver más
Savannah did an awesome job. She was to the point on getting clarification on the order. But, the kind conversation after was the impressive part. She chatted with me about our areas we live in, thing... Ver más
Información sobre la empresa
- Fábrica de puertas
- también en la categoría
- Ebanista
- Ferretería
- Tienda de colchones
- Tienda de estanterías
- Tienda de muebles
Escrito por la empresa
Murphy Door started in a parking lot in Ogden, Utah, in 2012. Jeremy Barker, a career firefighter and paramedic, built the first hinge system himself because he needed to feed his kids and couldn't find a hidden door that actually worked. He built one. Then people started asking for their own. Today we're the largest designer and manufacturer of hidden doors in the country. We've shipped more than 200,000 orders to homes across America. We build hidden bookcase doors, Panic Rooms, Gun Doors, Secret rooms, hidden wall doors, French doors, storage doors, Murphy beds, mirror doors, Functional hiding furniture, floating drop down shelves, and the hardware that makes all of it move. Every piece is custom, built to order by our own design team, not pulled off a shelf. We run three plants, all in the USA: Ogden, Utah; Lexington, Kentucky; and a hardwood mill in Rigby, Idaho, which we bought so we control the wood from the log to the finished cut. Our hardware division, Murphy Door Machine, builds every hinge, every mechanical lock, and all the Murphy Bed hardware in house. Most of this industry imports hardware and puts their name on it. We don't. We've made the Inc. 5000 list seven times. NAHB gave us Best of IBS, Best Indoor Product, in 2022. We hold patents on our door systems. None of that means much if the door doesn't work once it's hanging in your house, so that's the bar we build to. Jeremy still works fire shifts. And is the Utah CEO of the Year by Utah Business 2026. This is still a family-run, American-made company, and we plan to keep it that way.
Información de contacto
1400 W. 4400 S. Bldg. 2S, 84405, Ogden, Estados Unidos
- 18884585911
- sales@murphydoor.com
- murphydoor.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 85% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Savannah was knowledgeable and happy to…
Savannah was knowledgeable and happy to answer all my questions!
I enjoyed speaking with Savannah
I enjoyed speaking with Savannah, she was very informative and answered all my questions.
Precise and on point
Xavier and Savanna were fast to always help me and get all the answers I needed. They even followed up just the right amount to keep me on track. Super simple to order and gave me great confidence in the purchase. Thanks!
Excited for our new door!
Vica was wonderful! She was incredibly friendly, helpful, and informative. She answered all of our questions and made the whole experience easy and enjoyable. Excellent customer service, so grateful for her help!
Great service!
Recently ordered a door from Murphy door. The ordering process was very easy, and I truly appreciate the fact that the company follows up to confirm all order details. Savannah was wonderful in reviewing and confirming everything with me, and I really appreciated the fact that she followed up when I did not respond (Life gets in the way!); she was very friendly, and made sure that everything was correct before the order was submitted, and made sure that I had all of the details of delivery, etc. to be prepared for receiving the door. Cannot wait to receive it and get it installed!
Professional and courteous staff
Staff are very professional and courteous, answered all my questions and gave very clear and easy instructions. I've had the pleasure of having Savannah as my personal concierge and am very happy to know I can reach out to her anytime with other questions.
Excellent company
Alijah was super helpful in suggesting a more appropriate fit for Murphy Door/Bookcase in the space I provided him. Extremely professional customer service.
Friendly
Friendly, answered my questions, and verified measurements. Very professional and thorough.
Vica was helpful and courteous of my…
Vica was helpful and courteous of my time. She made valuable suggestions to the project
Alijah made the entire process easy
Alijah made the entire process easy. I have created customer service platforms for 30 years and you all have a good plan in place. I appreciate the effort to make sure you have it right and that I understand before any work starts. Doing so in a phone call gives us the feeling you care and warmer than an emailed form.
Really happy with the friendly and…
Really happy with the friendly and patient customer experience provided by Savannah and Jaden. Response times were very quick. Thank you both! Can’t wait!
Savannah was great!
Savannah was great! She went over every detail on all 3 doors and helped with getting just primer added so I can paint them myself.
Vica was amazing as my personal…
Vica was amazing as my personal Concierge. We found a mistake in the materials and she immediately corrected and update the order to ensure it was as I needed. Great Service!! Honestly I miss this kind of service. This is an expensive purchase for me and I want it to be right. I feel much more comfortable after speaking with Vica that I will be satisfied. Thank you Vica!
Savannah was very helpful and made this…
Savannah was very helpful and made this process very seamless and informative. Very excited for our new Murphy Door.
I would've been in trouble without Vica's help!
Vica was able to help confirm all the details of my order, and bring something to my attention that I hadn't considered previously that would have ultimately been a costly correction or disappointed client. She helped submit the change and get us back on track towards our timeline for the Murphy Door installation we're performing for a client.
If you have the chance to work with anyone at Murphy Door for your ordering needs, id strongly recommend asking for Vica!
-Jacob Carter
Owner/Operator
Everstead Development LLC.
My First Experience with Murphy Door
I purchased my first ever Murphy Door this morning. So far I have been very impressed, from ordering through Andrew to the follow up with Vica. This seems to be a first class organization.
Savannah went above and beyond
Savannah went above and beyond to make sure the Murphy door I ordered fits my need, and helped me through my lack of understanding of carpentry dimensions, etc
Vica was very friendly
Vica was very friendly, helpful, informative, and knowledgeable. Appreciated her bringing up some details that I wasn’t an are of. She was awesome. ❤️
Great Customer Service
Vica called to confirm our door order and was willing to give any information needed in regard to the delivery. She had a very positive attitude and was super kind. I give her customer service a 10/10.
Vica gave fantastic service and a clear…
Vica gave fantastic service and a clear review of the purchased product for verification! TY!
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