Xavier has been awesome with helping me with this entire process. I started inquiring about this door back in March of this year. Xavier has kept in communication with me the entire time. Now that I’m... Ver más
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Consulta las opiniones de los clientes
Savannah called me after I placed my order without request. She was very thorough and helpful. She even informed me of a custom option for which I opted that will make our transition between areas mor... Ver más
Savannah reached out to me to verify all of the measurements and to make sure that the order was correct prior to the manufacturing of the doors. She went above and beyond to follow up with any change... Ver más
Savannah made ordering our Murphy Door so easy. She called us to patiently walk us through all our questions and explained the mechanics of the door and installation clearly. We are very much looking... Ver más
Información sobre la empresa
- Fábrica de puertas
- también en la categoría
- Ebanista
- Ferretería
- Tienda de colchones
- Tienda de estanterías
- Tienda de muebles
Escrito por la empresa
Murphy Door started in a parking lot in Ogden, Utah, in 2012. Jeremy Barker, a career firefighter and paramedic, built the first hinge system himself because he needed to feed his kids and couldn't find a hidden door that actually worked. He built one. Then people started asking for their own. Today we're the largest designer and manufacturer of hidden doors in the country. We've shipped more than 200,000 orders to homes across America. We build hidden bookcase doors, Panic Rooms, Gun Doors, Secret rooms, hidden wall doors, French doors, storage doors, Murphy beds, mirror doors, Functional hiding furniture, floating drop down shelves, and the hardware that makes all of it move. Every piece is custom, built to order by our own design team, not pulled off a shelf. We run three plants, all in the USA: Ogden, Utah; Lexington, Kentucky; and a hardwood mill in Rigby, Idaho, which we bought so we control the wood from the log to the finished cut. Our hardware division, Murphy Door Machine, builds every hinge, every mechanical lock, and all the Murphy Bed hardware in house. Most of this industry imports hardware and puts their name on it. We don't. We've made the Inc. 5000 list seven times. NAHB gave us Best of IBS, Best Indoor Product, in 2022. We hold patents on our door systems. None of that means much if the door doesn't work once it's hanging in your house, so that's the bar we build to. Jeremy still works fire shifts. And is the Utah CEO of the Year by Utah Business 2026. This is still a family-run, American-made company, and we plan to keep it that way.
Información de contacto
1400 W. 4400 S. Bldg. 2S, 84405, Ogden, Estados Unidos
- 18884585911
- sales@murphydoor.com
- murphydoor.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 85% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had the pleasure of dealing with…
I had the pleasure of dealing with Vica. She was professional, knowledgeable, and experienced. The entire experience was a pleasure.
Dewey Morris
Amazing customer service experience
The concierge service call with Savannah was the best customer service experience I ve had in a very long time. The fact that Murphy door actually cares about the customers end result is fantastic. Making sure people understand what they are purchasing and how to receive and install the product is really impressive. Savannah was extremely knowledgeable and pleasant to work with.
Had a great experience with Murphy…
Had a great experience with Murphy Door!
Sent pictures with measurements. “Andrew” replied quickly & answered all our questions, which were many. Had a couple of last minute changes that he was able to handle before placing our order.
After ordering “Savannah,” our concierge, contacted us to verify our order & make sure everything was correct & the step by step process going forward. She has been great at keeping us up to date.
Vica was great when reaching out to…
Vica was great when reaching out to confirm that everything goes smoothly with my order. Great customer service
Vica was very courteous and made sure…
Vica was very courteous and made sure my order was correct. She also gave me some good information for when I receive my order.
Alijah was dope
Alijah was dope. He was really nice, personable and helpful. Actually one of the few customer service people that I enjoyed talking to cause he seemed like an actual person with a life and not some npc reading a script.
Great customer service
Great customer service, Alijah was awesome and answered all my questions, thanks!
Vica Robertson was a great and through
Vica Robertson was a great and through, it was very much appreciated
Savanna
Savanna was very informative and helpful, Assume your product will be just as great as the service I have received this far 😎👍
Easy to order & great customer service
It was easy to order online. Once I ordered Alijah reached out and was fantastic! He made sure I had completed my order correctly and answered quite a few questions I had. He was able to text me which was easier while I was at work. He sent me pictures of what the latches would look like. We had a confirmation phone call that was quick and easy. He was great to work with.
Elijah was clear and very helpful in…
Elijah was clear and very helpful in understanding the next steps and process for our order
Vica has been incredibly helpful
Vica has been incredibly helpful! Super grateful for her assistance!
Alijah is the best
Alijah has been super helpful and friendly to deal with on my order. Appreciate his willingness to go above and beyond to make sure everything is correct. Also, he sounds hot!
I was so worried about ordering my…
I was so worried about ordering my Murphy Door because it seemed so complicated, and then…. I got on the phone with Alijah. He was so helpful and so professional. By the time we were done completing my first purchase, I already started planning additional doors and perhaps beds and shelves as well! If I would have know that Alijah was as there to assist, I would have made my purchase ages ago.
Old School CUSTOMER SERVICE!
Very helpful!! No AI or long hold times to get a human! Politely answer any questions you have!
Ordering from Murphy Door was a breeze
Ordering from Murphy Door was a breeze. They walked me through every step and made sure I was confident that I ordered exactly what I needed. Alijah was especially helpful with this. I highly recommend you visit their website and see what products they have. Thanks for all your help throughout the process Alijah!
Alijah was extremely helpful
Alijah was extremely helpful, knowledgeable, and walked me through all the steps so that I could feel confident in my purchase. Highly recommend!
Great customer service
I thought it was really nice to have someone call and verify everything before just sending it out. I had ordered the book latch to go with the surface mount door and I had no idea it wasn’t going to work with that door. It was really nice to have the opportunity to talk with Alijah so I could cancel the book latch before it shipped. He was very helpful and answered all of our questions.
Alijah was a pleasure to talk to and…
Alijah was a pleasure to talk to and made sure all my questions were answered.
Terrific personalized service
When I called with questions, a real person answered the phone! Andrew was knowledgeable and helpful. After I placed the order I got a call from Alijah who went over the details of my order including the specs and delivery instructions to make sure we were all on the same page and that everything was satisfactory. Kudos to both of them.
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