The last 2 reviews speak for…
The last 2 reviews speak for themselves. Do yourself a favour and don’t use this company. They’ll scam you out of your money.
17 de enero de 2024
Opinión espontánea
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Información sobre la empresa
Escrito por la empresa
We are a music promotion company that provides services for independent artists and incipient labels to help them get the exposure they deserve.
Información de contacto
Estados Unidos
- +1 (307) 2180218
- support@muszilla.co
- muszilla.co
Completely ignoring my emails and…
Completely ignoring my emails and messages on the their website, no way to get hold them. They sent me an email to say they can’t run the campaign on my songs genre of music so they offered to run the campaign on a different song or a refund. I gave them an option of 2 more songs or a refund if they can’t do it and they’ve ignored my emails for over 2 months, definitely avoid them
27 de diciembre de 2023
Opinión espontánea
Respuesta de Muszilla
Hi Kamil,
We’re really sorry to hear about your experience, and we appreciate you bringing it up.
At the time, we faced an unexpected spike in orders and, unfortunately, some clients—including yourself—experienced delays and a lack of proper communication. We truly regret that.
We did explore running a campaign with the alternative songs you provided, but due to the challenges of promoting drum & bass and a really fast paced song within our network, we weren’t able to find a suitable fit. That’s why we issued a full refund—to make things right as best we could.
We're working hard to improve both our communication and our ability to support more genres moving forward.
Wishing you the best with your music.
DO NOT USE MUSZILLA
My manager referred me to this company, he (THOUGHT) it was good. I run 2 campaigns and haven’t had any responses on either. Radio silence, it’s like they took my money and ran? I understand if maybe campaigns don’t go as planned but this company NEEDS to communicate that. I’m waiting for my refund that they offer. Please stay away from this unresponsive company.
10 de enero de 2024
Opinión espontánea
Campaign delivered as promised and will…
Campaign delivered as promised and will use them again.
19 de enero de 2024
Opinión espontánea
When I first used it it was good
When I first used it it was good. So as I ordered another promo, no emails, I’ve paid them on September 2nd and I still didn’t see no results. They told me that the song didn’t fit it’s either switch the song or request a refund. I switched the song which sounded weird but I did, waiting 5 more days, sent emails,no response and now after I emailed them like 10 times they answer back stating that I gotta change that song too because they can’t find a fit? So I’m done with them. I’d requested a refund and that’s that. Stay away I’m telling you.
14 de septiembre de 2023
Opinión espontánea
Respuesta de Muszilla
Hey!
We are glad to hear that your first experience with us was good.
About the second one, we really tried finding a match for your music, but were not able to do it. Sometimes playlist curators do not find suitable some songs for their playlists and the final decision is always on them. That's why we always offer the chance to try with a few different songs.
As you already know and as per our policy of 'free of charge refund', we've already initiated the refund for you.
Either way, we are sorry for the inconvenience and hope you find the promotion and exposure you are looking for.
Wish you the best luck.
Service is misleading
Service is misleading, I’ve purchased Spotify placement two weeks ago and have yet to receive results. I reached out to them by the email provided and no one has gotten back to me. Money lost but it’s ok, I highly recommend reporting this service, it seems to me their just taking money.
8 de agosto de 2023
Opinión espontánea
Respuesta de Muszilla
Hey!
We are sorry to hear that you feel this way about our service. First of all, the email you sent us arrived the same day you left this review here. And we've already answered it.
As per your campaign, as we informed you in your email, unfortunately your song was not a match for any of the curators playlists. And that's why we took extra time looking for a potential match for your music. As we did not, in this email we gave you the option either to try with another song or refund your money back with no extra charges.
Either way, we apologize for the inconvenience. But, we do prefer to only deliver our services if we are sure that the results will be proper and optimal for our clients. I hope you can understand this point as it is very important for us.
We are looking forward to hearing back from you soon so we can proceed either with the other promotion or the refund.
Best wishes.
These folks are legit
These folks are legit! The campaign was working so well I purchased another one before my first one expired. One of the best companies Ive found.
13 de junio de 2023
Opinión espontánea
Respuesta de Muszilla
Thank you for taking the time to share your opinion. We appreciate it very much and hope to continue growing together!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.