My Best Book Opiniones 

852
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered this book for my granddaughter who is due to start school in September. It was lovely to be able to make the characters in the book look similar to her and her mum and dad. My daughter say... Ver más

Valorada con 5 estrellas sobre 5

From moment I ordered the whole process was so simple and hassle free. Updates were available to see of what stage book was at wheter it was printing, or binding or shipping. It was very quick process... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beautifully written, illustrated & created book. Quality production with thick pages. Love the attention to detail with the personalised hair length & colour etc. A gift for my granddaughter’s birthda... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Second time I've ordered books for my grandchildren. They are beautifully illustrated. The stories are lovely for children.They arrive suitably package so not damaged considering they have come quite... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Librería infantil
  2. Tienda para bebés
  3. Tienda infantil

Sobre My Best Book

Escrito por la empresa

📚 Personalised Children's Books 📚

Explore together as a family, with your children as the stars of their own adventure. Along with their name, you personalise their skin tone, hair colour and hair style, and other features depending on the book. The books are be ordered online with ease, exciting to read and are a great keepsake

🤩 A Unique Gift for Unique Children 🤩

Our large range of different adventures means you will be able to find the perfect book for your loved one. For the youngest reader, there are books about a trip in the forest and learning colours outside. Older children can explore the Land of Dinosaurs, an underwater odyssey or a quest to help the Winter Queen’s magical lantern glow bright again! br>

Books to help with the big life transitions for a child are also available. It could be that your little hero does not want to say goodbye to their pacifier, they need a good bedtime routine or are soon starting school. Written by a child psychologist, these books aim to provide guidelines and helpful tips to ease the stress of these big changes.

We are very happy to hear from our customers and are always ready to help find the perfect book for your child.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

852 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(852)

65 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Not received goods

Ordered santa letters for my grandchildren on 27/11/24.
It is now 13/12/24 and still not received them.
Contacted company on 12/12/24 who have said they will reprint and send again but i cannot see these coming by Christmas now, which is the whole point of santa letters.

Update. The stock answer of "It's Christmas" simply isn't good enough the original order was placed pm 27th November giving plenty of time. The reprint you promised has yet again not arrived and it is now the 23rd December. So I will not be getting this in time for Christmas which is the whole point of santa letters. Simply not good enough. I wish a refund on this order as it is now not fit for purpose.

13 de diciembre de 2024
Opinión espontánea
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Respuesta de My Best Book

Thank you for your review, Wayne.

We deeply apologise that this has been your experience with us. This extremely busy period, leading up to Christmas, provides us with lots of challenges, while we strive to give our customers the best experience. Sadly, the shipping process means that your experience has not lived up to our high standards that we set for our customers.

We will always do our best to ensure that orders are delivered as soon as possible. In instances where this does not happen, we will happily resolve the issue with customers. I know that we have corresponded on email. However, if there is anything further you would like to discuss, please do not hesitate to contact me again.

Best Wishes,
Dan.

Valorada con 3 estrellas sobre 5

The story telling was poor

The book was well made of quality materials, nice printing and pictures. However I did not enjoy or like the story and won’t be giving it my granddaughter for Christmas. I wasn’t aware that it would be a translation and it didn’t translate well.

12 de diciembre de 2024
Opinión espontánea
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Respuesta de My Best Book

Thank you for your review, Joanne. I am very sorry to hear that you are dissatisfied with your order.

A full preview of every book can be read on our website before ordering. Please contact us on info@mybestbook.com, so that we can resolve your issue.

Best wishes,
Dan.

Valorada con 5 estrellas sobre 5

Excellent quality book.”

Excellent quality paper, A4 size and great service arriving in good time for Christmas.
Granddaughter will love this.

3 de diciembre de 2024
Opinión espontánea
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Respuesta de My Best Book

Perfect! Thank you for taking the time to review us, Mrs. Hargreaves.

Valorada con 5 estrellas sobre 5

Lovely books

Lovely books! I didn't give my grandchildren one last year, they were very disappointed! So made sure I ordered them one this year.

10 de diciembre de 2024
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Respuesta de My Best Book

Amazing to hear! Thank you so much for kindly reviewing us, Rajni.

Valorada con 5 estrellas sobre 5

Wow what an awesome book ,great story…

Wow what an awesome book ,great story with the boys names on every page, really well put together , will definitely buy more books for the kids ,10 out of 10

3 de diciembre de 2024
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Respuesta de My Best Book

Amazing to hear! Thank you so much for being a lovely customer and kindly reviewing us, Scott.

Valorada con 5 estrellas sobre 5

Really Happy

The book arrived perfectly in time for Christmas, it's amazing quality and I know my kid will love it.

1 de diciembre de 2024
Opinión espontánea
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Respuesta de My Best Book

Woohoo! We really appreciate your lovely review, Jessica. Thank you.

Valorada con 5 estrellas sobre 5

Absolutely love this book

Absolutely love this book. So excited to give to my boys at Christmas. It’s so much more detailed than I expected and longer but it’ll last for ages.

1 de diciembre de 2024
Opinión espontánea
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Respuesta de My Best Book

Amazing to hear! Thank you so much for kindly reviewing us, Amy.

Valorada con 5 estrellas sobre 5

Easy to order and unusually it is also…

Easy to order and unusually it is also possible to correct any errors within a short timeframe after ordering too. The books are Christmas gives for my grandchildren so yet to be received but I hope they will enjoy reading about themselves.

28 de noviembre de 2024
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Respuesta de My Best Book

Amazing to hear! Thank you so much for being a lovely customer and kindly reviewing us, Lisa.

Valorada con 5 estrellas sobre 5

The book is lovely

The book is lovely, so much better than some of the others as it has a proper story. My grandson will love it

23 de noviembre de 2024
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Respuesta de My Best Book

Fantastic! Thank you for your lovely review, June.

Valorada con 5 estrellas sobre 5

Once again - a great product from a great company!

This wasn't our first order from My Best Book - we were very confident that the quality, price and delivery would be every bit as good as last time ... and we weren't disappointed!

22 de noviembre de 2024
Opinión espontánea
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Respuesta de My Best Book

Amazing to hear! Thank you so much for being a lovely customer and kindly reviewing us, Charles.

Valorada con 5 estrellas sobre 5

Excellent service from ordering to…

Excellent service from ordering to delivery. The book is lovely, great quality, lovely story, very happy with this, and so will my granddaughter be.

1 de noviembre de 2024
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Respuesta de My Best Book

Fantastic! Thank you for your lovely review, Sharon.

Valorada con 1 estrellas sobre 5

Extremely poor quality

Extremely poor quality. Poor communication. Paid rather expensive delivery and book still didn’t come within the time frame provided. Would never re purchase

11 de noviembre de 2024
Opinión espontánea
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Respuesta de My Best Book

Hi Laoise,

I am sorry to hear that this has been your experience with us. I can see that your order was shipped on November 4th and was delivered on the 11th, so it did not match our estimated delivery of 5-7 working days.

We are always more than happy to find a solution to rectify situations like this. Delayed delivery can sadly happen due to the shipping process. I can completely understand your disappointment. We are also disappointed that you did not receive the order in the stated time.

Please write to us at info@mybestbook.com if there is anything else we can help with.

Best wishes,
Dan.

Valorada con 5 estrellas sobre 5

Order two books and they came within a…

Order two books and they came within a week. I am very pleased with them they look lovely being able to add two names to the story makes them extra special.

8 de noviembre de 2024
Opinión espontánea
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Respuesta de My Best Book

Fantastic! Thank you so much for your review, Paul.

Valorada con 5 estrellas sobre 5

Easy at every stage

Easy to order, great choices.. transparency at all stages of ordering/ billing.
Delighted with products.. Will use again.

28 de octubre de 2024
Opinión espontánea
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Respuesta de My Best Book

Perfect. We are thrilled that you are delighted with your order, Mary. Thank you for taking the time to review us.

Valorada con 3 estrellas sobre 5

Lovely story book but disappointingly…

Lovely story book but disappointingly small. I got the impression from the adverts that it was a much bigger book and was disappointed when it arrived. The content is really good however.

15 de noviembre de 2024
Opinión espontánea
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Respuesta de My Best Book

Hi Barry,

Thank you very much for your review. I am sorry to hear that the book was smaller than you expected. All books can be ordered in a A5 or an A4 (larger) format. if there is anything further that we can help with, you are always welcome to email us at info@mybestbook.ie.

Best wishes,
Dan.

Valorada con 5 estrellas sobre 5

A little keepsake

Easy to use website, it shows the finished product better purchasing and gives updates on arrival of package . The book is designed perfectly,
A wonderful gift, a little keepsake 💗

15 de noviembre de 2024
Opinión espontánea
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Respuesta de My Best Book

We really appreciate your lovely review, Tracey. Thank you.

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