Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Definitely a scam!!! Shocking customer service. You pay & hear nothing at all! No idea if my order has been shipped because that doesn't update. No number to call or the one that's available doesn't... Ver más

Valorada con 1 estrellas sobre 5

Tried to cancel my order as the discount code I applied didn't process and I also found a better deal elsewhere. Dealt with Chloe who, rather than cancel the order, simply asked what discount cod... Ver más

Valorada con 1 estrellas sobre 5

I placed an order for a massage gun on the 8th January for a birthday gift as I had seen some very good reviews for their product. I never received the order, nor did I receive any dispatch inform... Ver más

Valorada con 1 estrellas sobre 5

Terrible company. Ordered the Massage gun at the beginning of April. They emailed immediately, as they had an issue with my address, which i rectified immediately. Chased and Chased for a tracking num... Ver más

1,8

Malo

TrustScore: 2 sobre 5

403 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,8

Todas las opiniones

(403)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Shocking!

Terrible company. Ordered the Massage gun at the beginning of April. They emailed immediately, as they had an issue with my address, which i rectified immediately. Chased and Chased for a tracking number - nothing! sent 4 or 5 chaser emails - nothing! So requested a refund - nothing! after a further 3 emails, I finally get a reply to say they will process my refund.. they didnt and then proceeded to deliver the item anyway! I would not recommend or would I use this company again. I now need to take time out to go and return the item, as i had already purchased somewhere else. Terrible customer services.

13 de mayo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

It's a scam

It's a scam,no proper customer service contacts. Try the email and number before you order.

7 de mayo de 2022
Logotipo de Mybodyfitpal

Respuesta de Mybodyfitpal

please contact customer service - contact@mybodyfitpal.com

Valorada con 1 estrellas sobre 5

No communication, no tracking number, no order I received! Will report the owner of complete negligence of the rules and policies of the company and disrespectful behave toward the clients!!!

I ordered the massage gun from this company, they sent confirmation about the product order but they not give any future details, after one week I ask them how I can track my product they didn’t reply I sent few more emails, end of 15 days they sent me answer “ would you like refund “ after again silence and no news. I will report the company and will claim my money back.

Before you make a decision purchase the product make sure the owner respond to you and give guarantee that the item will be delivered

1 de mayo de 2022
Opinión espontánea
Logotipo de Mybodyfitpal

Respuesta de Mybodyfitpal

this order has been refunded

Valorada con 5 estrellas sobre 5

I love this product

I love this product. It's helped so much already after my workouts. It's worked all my knots out that I've struggled with for months. Best buy ever.

22 de abril de 2022
Valorada con 1 estrellas sobre 5

Terrible

Terrible! It came… stitched it on, smelt burning… it would not switch back off!?
That was last week, still awaiting a email back!

18 de abril de 2022
Valorada con 2 estrellas sobre 5

Orded on the 3rd april says getting…

Orded on the 3rd april says getting ready despatch in 2/3 days express delivery Royal mail .7th April order on its way no tracking details,asked for tracking details got it on the 14th after parcel delivery by royal mail 24 on Monday 11th. Not good ,poor notification of parcel.

17 de abril de 2022
Valorada con 1 estrellas sobre 5

Do not buy from this company!!!!!

Do not buy from this company!!
After receiving the massager it never worked properly so they agreed on a refund. I paid for recorded p&p so I know they received it & I have not had the refund this was a month ago !!! Also they don’t reply to emails or answers phone messages, DISGRACEFUL!!! Do NOT BUY !!!!!!

10 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Quality and service very poor

The product was poor quality, so arrange a return and refund after several attempts at getting hold of them. Sent product back and waited, chased and waited over 7 weeks for a refund although they stated I would have it within 5-7 days. Very poor customer service, ignore emails, inaccurate information and not a company I would ever use again

15 de marzo de 2022
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más