DO NOT use the billing! if the payment fails it shows on the parents invoice as paid until you finally turn off billing and let it catch up and then it will take all the money back from you also they... Ver más
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Consulta las opiniones de los clientes
Brightwheel is terrible and a scam. They charge a hidden 3% credit card fee which is absurd and ends up being a lot of money on a large service charge. Completely insane $56 hidden extra credit card f... Ver más
Like others say, customer service is abysmal and tons of hidden charges. Switched to a non-corporate solution. I switched to MyChildcareApp its half the cost and run by 2 actual daycare owners.
Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get in... Ver más
Información sobre la empresa
Escrito por la empresa
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
Información de contacto
275 Battery St, 23rd Fl., 94111, San Francisco, Estados Unidos
- mybrightwheel.com
No consta que haya invitado a opinar recientemente
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No ha contestado las opiniones negativas
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Brightwheel Representatives listen
Brightwheel Representatives listen. They hear you and understand
It is so amazing that we are able to…
It is so amazing that we are able to communicate with the parents of our students directly! I love being able to upload pictures for them to see their little one throughout the day!
This is a nice app
This is a nice app, there a few things I would recommend to make things a little easier. Thank you for creating this tool for us!
Parents and staff are happy with it
Parents and staff are happy with it. At times it has logged teachers and student out.
Bright Wheel is a great program for larger staffed preschools.
Bright Wheel could be a great program for Preschools like ours ( we are a 1 room preschool with 2 staff people).
My only draw back is that we are located in Arizona (Mountain Time Zone) and our support staff for Bright Wheel is already done for the day (East Coast Time zone) when we can finally find the time after teaching to do the backroom jobs of billing, write lessons and setup our lesson planning for the next week..
The self-help service is okay, but when you need live support it is not there for those who teach and operate the admin side too.
If I would have known that the support end was not there from Bright Wheel for us "western side of the U.S. users", I would have left our program operate on the "done on paper" program as to have the hassle of my support coach being in New York when I need an answer to why I can't edit billing or having to watch a video again and again.
We may not renew our subscription next year, Bright Wheel is over-priced for what we get.
I love Brightwheel
I love Brightwheel. I use it as a teacher and as a parent. It’s nice to be able to look up information quickly on a student and it’s wonderful to send messages back and forth.
I love how as a staff member I can keep…
I love how as a staff member I can keep parents updated throughout the day!
Parents are more engaged using Brightwheel
We use Brightwheel to assist with parent communication for our 3 campuses that serve roughly 300+ families. It makes communication easy and we've had so much positive feedback from parents. They love ti so much more than our previous paper communication that went home every day.
We find that parents are more engaged using Brightwheel.
Brightwheel has helped us become a…
Brightwheel has helped us become a better center! With great time-saving features, we have been able to be more efficient and at the same time, connect with the parents in real-time. We absolutely love it!
We are not your typical childcare…
We are not your typical childcare facility. We have several different funding sources attached to some of the children in our program and several different reporting items needed for the funding sources. We've had to reach out to the folks at Brightwheel in regards to the different reports we need and they have been very quick to respond every time to help meet our needs.
Great communication tool for all!
I like it ok
I like it ok. I think there are a lot of features my facility is not using and if properly trained we could utilized the product better.
The brightwheel app is the best
The brightwheel app is the best! It is so easy to use.
Brightwheel
I wasn't sure how I would like using an app to communicate with my parents, but I actually do. It is very easy to navigate and I am finding it is easier to get parents to respond to a message than a hand written note. Sad to say but true. Overall it is a nice addition to my classroom.
Thank you
Awesome app
Awesome app! Creates order and peace for parents
It’s great to write lesson plans
It’s great to write lesson plans, contact parents, and update them on their child’s progress throughout the day.
Title
Easy to use and helps parents see whats going on with their Child throughout the day.
Free
Free
What better do you want?
Great way to communicate with student families
I have been using it for almost a month…
I have been using it for almost a month now. Its been extremely helpful in the classroom and being able to keep parents updated in the classroom.
Excellent app
Excellent app! I enjoy the features and ease of use
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