brightwheel Opiniones 

307
TrustScore: 1.5 sobre 5

1,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DO NOT use the billing! if the payment fails it shows on the parents invoice as paid until you finally turn off billing and let it catch up and then it will take all the money back from you also they... Ver más

Valorada con 1 estrellas sobre 5

Brightwheel is terrible and a scam. They charge a hidden 3% credit card fee which is absurd and ends up being a lot of money on a large service charge. Completely insane $56 hidden extra credit card f... Ver más

Valorada con 1 estrellas sobre 5

Like others say, customer service is abysmal and tons of hidden charges. Switched to a non-corporate solution. I switched to MyChildcareApp its half the cost and run by 2 actual daycare owners.

Valorada con 4 estrellas sobre 5

Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get in... Ver más

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

307 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(307)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

It is so amazing that we are able to…

It is so amazing that we are able to communicate with the parents of our students directly! I love being able to upload pictures for them to see their little one throughout the day!

18 de septiembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

This is a nice app

This is a nice app, there a few things I would recommend to make things a little easier. Thank you for creating this tool for us!

15 de septiembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Bright Wheel is a great program for larger staffed preschools.

Bright Wheel could be a great program for Preschools like ours ( we are a 1 room preschool with 2 staff people).
My only draw back is that we are located in Arizona (Mountain Time Zone) and our support staff for Bright Wheel is already done for the day (East Coast Time zone) when we can finally find the time after teaching to do the backroom jobs of billing, write lessons and setup our lesson planning for the next week..
The self-help service is okay, but when you need live support it is not there for those who teach and operate the admin side too.
If I would have known that the support end was not there from Bright Wheel for us "western side of the U.S. users", I would have left our program operate on the "done on paper" program as to have the hassle of my support coach being in New York when I need an answer to why I can't edit billing or having to watch a video again and again.
We may not renew our subscription next year, Bright Wheel is over-priced for what we get.

10 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love Brightwheel

I love Brightwheel. I use it as a teacher and as a parent. It’s nice to be able to look up information quickly on a student and it’s wonderful to send messages back and forth.

9 de septiembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Parents are more engaged using Brightwheel

We use Brightwheel to assist with parent communication for our 3 campuses that serve roughly 300+ families. It makes communication easy and we've had so much positive feedback from parents. They love ti so much more than our previous paper communication that went home every day.
We find that parents are more engaged using Brightwheel.

9 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brightwheel has helped us become a…

Brightwheel has helped us become a better center! With great time-saving features, we have been able to be more efficient and at the same time, connect with the parents in real-time. We absolutely love it!

9 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

We are not your typical childcare…

We are not your typical childcare facility. We have several different funding sources attached to some of the children in our program and several different reporting items needed for the funding sources. We've had to reach out to the folks at Brightwheel in regards to the different reports we need and they have been very quick to respond every time to help meet our needs.

9 de septiembre de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

I like it ok

I like it ok. I think there are a lot of features my facility is not using and if properly trained we could utilized the product better.

9 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brightwheel

I wasn't sure how I would like using an app to communicate with my parents, but I actually do. It is very easy to navigate and I am finding it is easier to get parents to respond to a message than a hand written note. Sad to say but true. Overall it is a nice addition to my classroom.
Thank you

8 de septiembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Title

Easy to use and helps parents see whats going on with their Child throughout the day.

7 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Free

Free
What better do you want?
Great way to communicate with student families

7 de septiembre de 2019
Opinión espontánea

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