brightwheel Opiniones 

307
TrustScore: 1.5 sobre 5

1,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DO NOT use the billing! if the payment fails it shows on the parents invoice as paid until you finally turn off billing and let it catch up and then it will take all the money back from you also they... Ver más

Valorada con 1 estrellas sobre 5

Brightwheel is terrible and a scam. They charge a hidden 3% credit card fee which is absurd and ends up being a lot of money on a large service charge. Completely insane $56 hidden extra credit card f... Ver más

Valorada con 1 estrellas sobre 5

Like others say, customer service is abysmal and tons of hidden charges. Switched to a non-corporate solution. I switched to MyChildcareApp its half the cost and run by 2 actual daycare owners.

Valorada con 4 estrellas sobre 5

Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get in... Ver más

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

307 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,4

Todas las opiniones

(307)

10 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

I really enjoy using brightwheel

I really enjoy using brightwheel. It is easy to figure out. If any questions or concerns arise, their support team is excellent at guiding you through any issues and answering any questions. There are some improvements I would like to see with the website, but they are minimal and won’t stop our center from using it. There are improvements happening all the time and the support you receive from the time you sign up is phenomenal.

5 de septiembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Brightwheel review

Brightwheel is a very helpful tool to use. Although I am still learning a lot about it, I can see how this will improve the workplace/school.

5 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

This app is incredible

This app is incredible! It has made documentation so much simpler. I love that it gives me more time with my students, and less time doing paperwork!

5 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great!

Great! Very helpful on a day to day basis!

5 de septiembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good to use Brightwheel

The Brightwheel is very good.
I like its menu that is clearly and friendly.
I like the Charge Library that can help me reduce to input wrong invoices.
I like that it has enough reports. If the Billing Transactions report include the invoice number will be better.

5 de septiembre de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

The App has room to grow!

The App seemed very user friendly at first, but using it daily now I find it frustrating. There are many things I would like to be able to do that I can't, like toggle between children and or families without having to go back to the student tab or family tab. Billing would be so much easier if I could also toggle between accounts, as well as make changes that occur immediately instead of waiting for the next month to show.
I would also like to be able to take credit cards from third party without the hassle of making them a parent and then taking them off. I didn't go back to Tadpoles because I wanted a system that was capable of the billing portion as well as attendance, pictures, and lesson planning.

5 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brightwheel is perfect for our…

Brightwheel is perfect for our childcare! Parents love how it lets them stay super connected with their child throughout the day. Administratively it makes many processes a breeze. Brightwheel helps puts your childcare above the rest!

5 de septiembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Easy to use

Easy to use, quick and easy parent sign-up and no cost to them. I can report everything on there about how their child's day is going. Can record diapers, food intake, etc. Can receive payments through Brightwheel. The only thing I wish was different is that it takes 2 business days after parent pays for funds to reach my account. So, when parent pays on Friday, I do not receive funds until Tuesday. Both parents and I love it!

5 de septiembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Although I have just started using it…

Although I have just started using it and it is too early to tell how I feel about it as I also haven't used everything on the site yet. I am enjoying it and am learning as I go, my teachers seem to enjoy it and my parents are liking the daily updates of their children and the security that it offers. I also am liking the ease of the billing part as it is saving me paper and time. I am very please as of now and look forward to the months ahead as I figure it all out.

5 de septiembre de 2019
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más