DO NOT use the billing! if the payment fails it shows on the parents invoice as paid until you finally turn off billing and let it catch up and then it will take all the money back from you also they... Ver más
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Consulta las opiniones de los clientes
Brightwheel is terrible and a scam. They charge a hidden 3% credit card fee which is absurd and ends up being a lot of money on a large service charge. Completely insane $56 hidden extra credit card f... Ver más
Like others say, customer service is abysmal and tons of hidden charges. Switched to a non-corporate solution. I switched to MyChildcareApp its half the cost and run by 2 actual daycare owners.
Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get in... Ver más
Información sobre la empresa
Escrito por la empresa
Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!
Información de contacto
275 Battery St, 23rd Fl., 94111, San Francisco, Estados Unidos
- mybrightwheel.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Super easy to use!
Very easy and user friendly
Very easy and user friendly. I like the color schemes too haha
Great app makes communication with…
Great app makes communication with parents so simple to use. Communion in preschool is key and this app makes it so professional and organized.
Very Informative And Makes Parents Feel…
Very Informative And Makes Parents Feel At Ease And It Prevents The Overuse Of Paper.
I really enjoy using brightwheel
I really enjoy using brightwheel. It is easy to figure out. If any questions or concerns arise, their support team is excellent at guiding you through any issues and answering any questions. There are some improvements I would like to see with the website, but they are minimal and won’t stop our center from using it. There are improvements happening all the time and the support you receive from the time you sign up is phenomenal.
Love the fuctionality of the app
Love the fuctionality of the app. So easy to use and the parents love the invoice/pay option.
Brightwheel review
Brightwheel is a very helpful tool to use. Although I am still learning a lot about it, I can see how this will improve the workplace/school.
Amazing platform for communicating with…
Amazing platform for communicating with parents.
This app is incredible
This app is incredible! It has made documentation so much simpler. I love that it gives me more time with my students, and less time doing paperwork!
Good to use Brightwheel
The Brightwheel is very good.
I like its menu that is clearly and friendly.
I like the Charge Library that can help me reduce to input wrong invoices.
I like that it has enough reports. If the Billing Transactions report include the invoice number will be better.
The App has room to grow!
The App seemed very user friendly at first, but using it daily now I find it frustrating. There are many things I would like to be able to do that I can't, like toggle between children and or families without having to go back to the student tab or family tab. Billing would be so much easier if I could also toggle between accounts, as well as make changes that occur immediately instead of waiting for the next month to show.
I would also like to be able to take credit cards from third party without the hassle of making them a parent and then taking them off. I didn't go back to Tadpoles because I wanted a system that was capable of the billing portion as well as attendance, pictures, and lesson planning.
I have used this app twice at my old…
I have used this app twice at my old job and recently in my own. I love the app just wish parents would use it more.
Brightwheel is perfect for our…
Brightwheel is perfect for our childcare! Parents love how it lets them stay super connected with their child throughout the day. Administratively it makes many processes a breeze. Brightwheel helps puts your childcare above the rest!
Best app for daycare or any childcare…
Best app for daycare or any childcare services. The customer service team is amazing. Parents also LOVE the app!
I think brightwheel is an excellent…
I think brightwheel is an excellent program for child care. It aids in direct communication with parents and other teachers and is so easy to use
I really like brightwheel it is super…
I really like brightwheel it is super easy to use . The only thing I don’t like it that the employees can’t see there time card
Easy to use
Easy to use, quick and easy parent sign-up and no cost to them. I can report everything on there about how their child's day is going. Can record diapers, food intake, etc. Can receive payments through Brightwheel. The only thing I wish was different is that it takes 2 business days after parent pays for funds to reach my account. So, when parent pays on Friday, I do not receive funds until Tuesday. Both parents and I love it!
Although I have just started using it…
Although I have just started using it and it is too early to tell how I feel about it as I also haven't used everything on the site yet. I am enjoying it and am learning as I go, my teachers seem to enjoy it and my parents are liking the daily updates of their children and the security that it offers. I also am liking the ease of the billing part as it is saving me paper and time. I am very please as of now and look forward to the months ahead as I figure it all out.
we love this app!!
we love this app!!! It is amazing! Super easy to use!!! Our parents love it as well!
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