MyBritishPassport Opiniones 

1170
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Madeleine was a professional and helpful consultant, ensuring all my documents were right, saving me problems further down the line. She kept me informed at all times of what was needed. I would h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The assigned agent, Hayley, always responded promptly by email. I was glad to have her advice about the photo and the required supporting documents. It was reassuring to receive updates when the app... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

MyBritishPassport lead me through the process step by step. They used clear language & good description in what to do & what would happen next. Yes I could have done it independently but they complete... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My passport renewal process was complicated because of my name change and the fact that I had lost my expired passport. But Robyn at the passport office guided me the process with patience and profess... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agente de pasaportes

Escrito por la empresa

MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British Passport renewals, replacements, and applications from abroad.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1170)

441 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Not happy

I have to admit my consultant was wonderful but the process was a for myself and my consultant was nightmare. Thank goodness for Glenda with her calm approach and guidance I would have given it away. Thank you Glenda I still owe you a beer!

16 de enero de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for taking the time to share your concerns. We take feedback very seriously.

Please allow us to clarify that while we are not a government agency, we are a legitimate service provider that assists with the processing of British passport renewals, replacements and applications from abroad. Our role is to offer additional support and services not provided on the official government site.

This information is available in our terms of service and FAQs, as well as a disclaimer on every page of our website which we strive to present as transparently as possible.

U.K.PASSPORTS offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long.

To view our authenticity, click here: https://ukpassportsmail.com/authentication/

Valorada con 5 estrellas sobre 5

I’m 66 years old and live in Australia…

I’m 66 years old and live in Australia and required a new British passport . Hanel from my British passport made this process so simple could not be happier highly recommend this company

6 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your encouraging feedback. We’re pleased we could make your UK passport application simple and efficient. Here’s to many unforgettable trips ahead!

Valorada con 5 estrellas sobre 5

I renewed my passport from Australia

I renewed my passport from Australia. Saretha who was my British passport consultant was amazing. She made the whole process easy and hassle-free. I put it off for so long thinking it would be a hassle to renew. I'm glad I was introduced to mybritishpassport.com. 10 out of 10.

4 de mayo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your fantastic review! Providing a seamless and supportive experience is always our goal, and we’re glad we could help. Wishing you many exciting travel opportunities with your new British passport.

Valorada con 4 estrellas sobre 5

Renew British Passport

Madeleine was extremely patient and helpful with my application in renewing my British Passport through MyBritishPassport & her office in Florida. Would recommend to anyone.

17 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

We appreciate you taking the time to leave such positive feedback. Your support helps us continue improving our services. Wishing you happy and safe travels!

Valorada con 5 estrellas sobre 5

The process from start to finish was …

The process from start to finish was handled with detailed and professional assistance

7 de mayo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your kind words and for choosing us. We’re thrilled you had a great experience. Feedback like yours keeps us motivated to deliver top-quality service. Enjoy your new British passport!

Valorada con 5 estrellas sobre 5

First time was no fluke

This is the second time we have used this company and both times they have been outstanding. Their professionalism, attention to detail and communication skills are of the highest order. I thoroughly recommend them. On the two occasions we have utilised them, our consultants Natasha and Paige were brilliant and we received our passports in good time.

4 de mayo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

We really appreciate your kind feedback. It’s great to hear that your experience was smooth and stress-free, exactly what we aim for. Enjoy all the opportunities that come with your new UK passport!

Valorada con 5 estrellas sobre 5

Renate Rates 5-Stars

Renate, the consultant, gave excellent service. She kept in touch with us, gave us feedback on a regular basis, guided us through the process - giving us peace of mind throughout the application process. She was an absolute pleasure to deal with. A big thank you to Renate.

2 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your thoughtful review and for placing your trust in our team. We’re committed to providing reliable and efficient service, and we’re so glad that came through. Enjoy exploring the world with your new UK passport!

Valorada con 5 estrellas sobre 5

Robyn went out of her way to assist me…

Robyn went out of her way to assist me in getting my new passport, i would differently recommend using the link and asking for her :)

thank you again for everything
Sarah Mc Lean

6 de mayo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for taking the time to share your experience. Your review means a lot to us, and we’re so pleased we could assist you successfully. Wishing you exciting adventures with your new British passport!

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. I was very worried about the time it would take to renew my passport from overseas as we had flights booked in 8weeks, but Hayley made facilitated the process extremely efficiently and kept me updated consistently along the way.

Turn around time was 3 weeks from submission to having my new passport delivered to Australia.

I would highly recommend this company for anyone needing to get their applications organised quickly and seamlessly.

Thank you!

4 de mayo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your thoughtful review and for placing your trust in our team. We’re committed to providing reliable and efficient service, and we’re so glad that came through. Enjoy exploring the world with your new UK passport!

Valorada con 5 estrellas sobre 5

My queries were handled quickly

My queries were handled quickly, clearly and unambiguously - a real pleasure. The designated staff member who helped me was quick to respond, very informative and guided my application process efficiently and effectively. A very professional approach and a pleasure to deal with. Thank you!

5 de mayo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your fantastic review! Providing a seamless and supportive experience is always our goal, and we’re glad we could help. Wishing you many exciting travel opportunities with your new British passport.

Valorada con 5 estrellas sobre 5

Clear and responsive communication

Clear and responsive communication, all questions answered, clear details to follow, secure postage

5 de febrero de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

We really appreciate your kind feedback. It’s great to hear that your experience was smooth and stress-free, exactly what we aim for. Enjoy all the opportunities that come with your new UK passport!

Valorada con 5 estrellas sobre 5

Using this service to get my new UK Passport.

Using this service to get my new passport has been seamless. The communication has been regular and helpful. Keeping me up to date with the process.

20 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your thoughtful review and for placing your trust in our team. We’re committed to providing reliable and efficient service, and we’re so glad that came through. Enjoy exploring the world with your new UK passport!

Valorada con 5 estrellas sobre 5

Fantastic Consultant Makes It So Easy!

The consultant I worked with was at mybritishpassport.com. She was amazing, extremely knowledgeable, kind and courteous. She answered all my questions with answers that indicated a strong background in her field and patience. It was truly a privilege to be able to gain from her skills and kindness.

18 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your wonderful review and for trusting us with your UK passport application. We’re delighted you had a positive experience. Your feedback truly motivates our team. Wishing you safe travels and many memorable journeys ahead with your new British passport!

Valorada con 5 estrellas sobre 5

A stress free process thanks to Robyn.

Robyn was extremely helpful and patient walking me through the process. She was always pleasant sharing her knowledge and keeping me informed throughout the procedure. I could not have done it without her help as my technological skills are limited.

10 de marzo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

We really appreciate your kind feedback. It’s great to hear that your experience was smooth and stress-free, exactly what we aim for. Enjoy all the opportunities that come with your new UK passport!

Valorada con 5 estrellas sobre 5

they are a great company to do business…

they are a great company to do business with everything went smoothly lots of paper work but they handled everything professionally very pleased with there work

30 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for taking the time to share your experience. Your review means a lot to us, and we’re so pleased we could assist you successfully. Wishing you exciting adventures with your new British passport!

Valorada con 5 estrellas sobre 5

Passport renewal

I live in the EU and had to renew my British passport which was nearing expiry. After my initial contact I had a dedicated correspondent, who appeared pleasant and helpful. Whether It was a person or AI I don't know, but it felt very much like a friend, giving advice and making useful suggestions. There were no short cuts. Each time I sent a query or some information, it was acknowledged at the beginning of the following day. One step at a time. When I had trouble with the size of my photo I received helpful suggestions on how best to resend it according to various possible configurations. The tone was always encouraging, never accusatory, and the communication always ended with an informal pat on the back. The whole experience was reassuring and rapid. It took about 4 weeks, including Easter.

24 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your thoughtful review and for placing your trust in our (non AI) team :) We’re committed to providing reliable and efficient service, and we’re so glad that came through. Enjoy exploring the world with your new UK passport!

Valorada con 5 estrellas sobre 5

Over coming the difficulties os applying for my passport.

My last UK passport was issued in 1985 - so I had to apply for a passport from scratch. There were a number of issues with my birth certificate and the spelling of my mother's name. These complications were difficult for me to resolve. But with the consistent, kind and patient correspondence, Saretha guided me through the maze and I now have my passport. I don't think I could have done this without her help, thanks a million.

29 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your fantastic review! Providing a seamless and supportive experience is always our goal, and we’re glad we could help. Wishing you many exciting travel opportunities with your new British passport.

Valorada con 5 estrellas sobre 5

Brittany made the whole process…

Brittany made the whole process possible. Could not have done it without her.

30 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

We truly appreciate your kind words. Knowing you had a great experience inspires us to keep delivering excellent service. Safe travels and best wishes for your future journeys!

Valorada con 5 estrellas sobre 5

Brittany made the whole process easy

Brittany made the whole process easy , with clear instructions every step of the way , a masterclass of good customer service. I would confidently recommend 100pc using this service .
😎

29 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

We truly appreciate your kind feedback and are so glad you’re happy with the service you received. Making the passport process simple and stress-free is our priority, and it’s great to know we delivered. Enjoy every opportunity that comes with your new UK passport!

Valorada con 5 estrellas sobre 5

I had confidence in Christa

I had confidence in Christa. Helping me through all the
difficult process. As my application was not as normal.

26 de marzo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Your positive feedback is greatly appreciated! We’re thrilled to have supported you through your passport application and are pleased everything met your expectations. Wishing you smooth travels and fantastic experiences wherever you go.

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