Madeleine was a professional and helpful consultant, ensuring all my documents were right, saving me problems further down the line. She kept me informed at all times of what was needed. I would h... Ver más
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Madeleine was a professional and helpful consultant, ensuring all my documents were right, saving me problems further down the line. She kept me informed at all times of what was needed. I would h... Ver más
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MyBritishPassport lead me through the process step by step. They used clear language & good description in what to do & what would happen next. Yes I could have done it independently but they complete... Ver más
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The assigned agent, Hayley, always responded promptly by email. I was glad to have her advice about the photo and the required supporting documents. It was reassuring to receive updates when the app... Ver más
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Quick easy to understand instructions. Shaun was quick with his replies and very helpful. Did struggle with the fact that I live in rural Alberta and only have a Postal Box for an address. So DHL ar... Ver más
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MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British Passport renewals, replacements, and applications from abroad.
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A very impressive and fast moving service was provided
by MyBritishPassport to this doddering old chap and
Jan could not have been more helpful, guiding me every
step of the way. Thank you , I shall always feel grateful .
Robert Welford, Palm Harbor, Florida, USA

Respuesta de MyBritishPassport
From my first contact with Chelsea at My British Passport, she kept me updated with every step and assured me of the wait times. Any questions I had were answered quickly in bearing with the time difference.
My renewed passport arrived 4 weeks after receipt of my expiring one which was expected. Now I am waiting on return of my old one.
One payment to deal with the issue of and the courier fees incurred made it easy as Chelsea took care of it all.
Once again thank you so much Chelsea for all your help.
Allan James, New Zealand

Respuesta de MyBritishPassport
Haley, my consultant with MyBritishPassport was most courteous and helpful from day one. She was fast to respond and quick to give directions and advice. I would definitely utilize her services again!

Respuesta de MyBritishPassport
My agent Lindi was very helpful.
She kept me fully updated on what was happening.

Respuesta de MyBritishPassport
I had to renew my British Passport from South Africa and was nervous to do this myself.Signed up with My British Passport and this was the best decision I could have made .
Shaun Weldon was Professional and efficient all through the process from start to finish no sleepless nights for me
I Highly Recommend this company .
Sandra Farmer .

Respuesta de MyBritishPassport
I was very impressed with the service provided by my assigned consultant... Miguel. His instructions were very clear and easy to follow, and he followed up on every aspect of the process to ensure everything went smoothly.
From start to finish he was very efficient, making the whole process quick and easy.
The fact that I had one person assigned to my case helped tremendously, making me feel comfortable , without worrying about where my documents would end up.
Thanks for your speed and efficiency Miguel. I am recommending this sight to my friend who needs to renew her expired passport.
Many thanks
Frances

Respuesta de MyBritishPassport
Excellent support for the renewal of my passport; quick and precise answers to my questions

Respuesta de MyBritishPassport
I was particularly surprised by the simplicity of the process once engaged and the consistant follow-up support which resulted in a very satisfactory turn-around time.

Respuesta de MyBritishPassport
Reliable and efficient service from start to finish.

Respuesta de MyBritishPassport
I spent over 4 hours trying to maneuver the GOV.UK website to renew my passport. Everytime I left the computer for a few moments it would kick me out and lose all info. To say I was frustrated would be an understatement!
I decided it had to be easier to go with a private company and I'm so glad I did! Jan, the young lady assigned to my application , was wonderful! She walked me through every step of the way, answered any questions very promptly, and just helped me relax and understand the process. She is a real asset. Even though it's a bit more pricey than doing the GOV.UK, I have to point out it covered shipping both to and from UK and I literally had my own personal consultant. Worth every extra penny.
Thank you.

Respuesta de MyBritishPassport
Our passport consultant Christa was very easy to communicate with and gave clear instructions and information. However, unfortunately we found DHL Couriers, who deliver the passports, to be extremely unreliable. Also, we found UK Passports/My British Passport was almost twice the price compared to ordering through the GOV.UK website.

Respuesta de MyBritishPassport
Juan-Pierre was extremely helpful. He provided explicit instructions, & kept me informed throughout the process.

Respuesta de MyBritishPassport
I put off applying for a new and second passport while I was abroad as I thought the process was very difficult however when push came to a shove I had to do it. I was really pleased with the personal service I was given by UK Passports. I was kept informed and assisted all the way from applying online to being informed my new passport was approved and on its way. The service was fantastic,

Respuesta de MyBritishPassport
Leigh at the Passport office provided an exceptional, flawless and efficient service . I had some issues on my end and Leigh helped me through them and made my experience very positive and a quick turnaround. Thank you .

Respuesta de MyBritishPassport
The service we received was brilliant. Very accurate and efficient communication and very organised. I would 100% recommend!

Respuesta de MyBritishPassport
Saretha was our personal contact - highly recommended. Speedy responses - regular updates and the process was seamless. Fees charged were all inclusive including the 3 international couriers required to send documents back and forth. We received our new passports a month after the initial request. Amazing.

Respuesta de MyBritishPassport
Natasha was incredibly knowledgeable & helpful and delivered a very positive experience and a great result.

Respuesta de MyBritishPassport
When we stared the process, we had no idea that MyBritishPassport was one of a number of ways to renew our UK passports - it popped up in an online search and we thought the website looked well constructed, so we went with it. We were given prompt responses to our queries and were well supported during the process.
At times, some of the 'standard' advice seemed to be inconsistent and we had to request confirmation of the intention of an instruction on one occasion. Overall, we felt the MyBritishPassport process worked well, and this was confirmed by a friend who had some difficulties renewing her UK passport by a different process.

Respuesta de MyBritishPassport
From start to finish my consultant Christa was always there to help me through the process of my UK passport even though communication was by email Christa replied to my questions (and there were lots of them ) was a delight when my passport arrived Regards Linda

Respuesta de MyBritishPassport
I recognise and appreciate the excellent communication from the assigned agent (Juan-Pierre); at no time in the process of renewing my UK passport from Australia was I in any doubt about the status of the request due to their exceptional communication.

Respuesta de MyBritishPassport
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