MyBritishPassport Opiniones 

1173
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Madeleine was a professional and helpful consultant, ensuring all my documents were right, saving me problems further down the line. She kept me informed at all times of what was needed. I would h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

MyBritishPassport lead me through the process step by step. They used clear language & good description in what to do & what would happen next. Yes I could have done it independently but they complete... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The assigned agent, Hayley, always responded promptly by email. I was glad to have her advice about the photo and the required supporting documents. It was reassuring to receive updates when the app... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quick easy to understand instructions. Shaun was quick with his replies and very helpful. Did struggle with the fact that I live in rural Alberta and only have a Postal Box for an address. So DHL ar... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agente de pasaportes

Escrito por la empresa

MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British Passport renewals, replacements, and applications from abroad.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(1173)

443 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Impressive Company/MyBritishPassport

A very impressive and fast moving service was provided
by MyBritishPassport to this doddering old chap and
Jan could not have been more helpful, guiding me every
step of the way. Thank you , I shall always feel grateful .
Robert Welford, Palm Harbor, Florida, USA

10 de marzo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your encouraging feedback and for choosing our services. We’re glad we could make your UK passport application straightforward and efficient. Here’s to many safe, enjoyable, and unforgettable trips ahead!

Valorada con 5 estrellas sobre 5

Excellent service

From my first contact with Chelsea at My British Passport, she kept me updated with every step and assured me of the wait times. Any questions I had were answered quickly in bearing with the time difference.

My renewed passport arrived 4 weeks after receipt of my expiring one which was expected. Now I am waiting on return of my old one.

One payment to deal with the issue of and the courier fees incurred made it easy as Chelsea took care of it all.

Once again thank you so much Chelsea for all your help.

Allan James, New Zealand

7 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your fantastic feedback! It’s always our aim to provide a smooth and supportive experience, and we’re delighted we could help. May your new British passport bring you many exciting travel opportunities.

Valorada con 5 estrellas sobre 5

GREAT SERVICE

Haley, my consultant with MyBritishPassport was most courteous and helpful from day one. She was fast to respond and quick to give directions and advice. I would definitely utilize her services again!

10 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

It’s excellent to know you were satisfied with our service. Wishing you many happy and safe adventures with your new British passport!

Valorada con 5 estrellas sobre 5

My agent Lindi was very helpful.

My agent Lindi was very helpful.
She kept me fully updated on what was happening.

10 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

We’re so pleased to know you had a great experience with our team. Thank you for choosing U.K.Passports, and we wish you countless wonderful journeys with your new passport in hand.

Valorada con 5 estrellas sobre 5

had to renew my British Passport from South Africa

I had to renew my British Passport from South Africa and was nervous to do this myself.Signed up with My British Passport and this was the best decision I could have made .
Shaun Weldon was Professional and efficient all through the process from start to finish no sleepless nights for me
I Highly Recommend this company .
Sandra Farmer .

9 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your positive feedback. Our goal is to make every UK passport application as straightforward and efficient as possible, and we’re glad to know we achieved that for you. Wishing you many exciting adventures ahead!

Valorada con 5 estrellas sobre 5

Renewing my expired British Passport

I was very impressed with the service provided by my assigned consultant... Miguel. His instructions were very clear and easy to follow, and he followed up on every aspect of the process to ensure everything went smoothly.
From start to finish he was very efficient, making the whole process quick and easy.
The fact that I had one person assigned to my case helped tremendously, making me feel comfortable , without worrying about where my documents would end up.
Thanks for your speed and efficiency Miguel. I am recommending this sight to my friend who needs to renew her expired passport.
Many thanks
Frances

2 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

We truly value your positive feedback and the trust you’ve placed in us. It’s always rewarding to know we’ve made the passport application process smooth and stress-free. Enjoy your travels and all the opportunities your new British passport brings!

Valorada con 5 estrellas sobre 5

Excellent support

Excellent support for the renewal of my passport; quick and precise answers to my questions

8 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

It’s excellent to know you were satisfied with our service. Wishing you many happy and safe adventures with your new British passport!

Valorada con 5 estrellas sobre 5

Simple and speedy

I was particularly surprised by the simplicity of the process once engaged and the consistant follow-up support which resulted in a very satisfactory turn-around time.

31 de marzo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your thoughtful review and for placing your trust in us. Our team is committed to delivering reliable and efficient service, and we’re so happy to hear you were satisfied. Have a wonderful time exploring the world with your new UK passport!

Valorada con 5 estrellas sobre 5

Reliable and efficient service from…

Reliable and efficient service from start to finish.

7 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your review and for placing your trust in us. Our team is committed to delivering reliable and efficient service, and we’re so happy to hear you were satisfied. Have a wonderful time exploring the world with your new UK passport!

Valorada con 5 estrellas sobre 5

Excellent Service

I spent over 4 hours trying to maneuver the GOV.UK website to renew my passport. Everytime I left the computer for a few moments it would kick me out and lose all info. To say I was frustrated would be an understatement!
I decided it had to be easier to go with a private company and I'm so glad I did! Jan, the young lady assigned to my application , was wonderful! She walked me through every step of the way, answered any questions very promptly, and just helped me relax and understand the process. She is a real asset. Even though it's a bit more pricey than doing the GOV.UK, I have to point out it covered shipping both to and from UK and I literally had my own personal consultant. Worth every extra penny.

Thank you.

9 de marzo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

We truly appreciate your kind feedback and are so glad you’re happy with the service you received. Making the passport process simple and stress-free is our priority, and it’s great to know we delivered. Enjoy every opportunity that comes with your new UK passport!

Valorada con 3 estrellas sobre 5

Good communication and information

Our passport consultant Christa was very easy to communicate with and gave clear instructions and information. However, unfortunately we found DHL Couriers, who deliver the passports, to be extremely unreliable. Also, we found UK Passports/My British Passport was almost twice the price compared to ordering through the GOV.UK website.

31 de marzo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for taking the time to share your concerns. We take feedback very seriously.
Please allow us to clarify that while we are not a government agency, we are a legitimate service provider that assists with the processing of British passport renewals, replacements and applications from abroad. Our role is to offer additional support and services not provided on the official government site, which may account for the difference in price. This information is available in our terms of service and FAQs, as well as a disclaimer on every page of our website which we strive to present as transparently as possible.

U.K.PASSPORTS offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long. To view our authenticity, click here: https://ukpassportsmail.com/authentication/

Valorada con 5 estrellas sobre 5

Juan-Pierre was extremely helpful

Juan-Pierre was extremely helpful. He provided explicit instructions, & kept me informed throughout the process.

2 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

It’s excellent to know you were satisfied with our service. Wishing you many happy and safe adventures with your new British passport!

Valorada con 5 estrellas sobre 5

Applying for my renewal passport while abroad

I put off applying for a new and second passport while I was abroad as I thought the process was very difficult however when push came to a shove I had to do it. I was really pleased with the personal service I was given by UK Passports. I was kept informed and assisted all the way from applying online to being informed my new passport was approved and on its way. The service was fantastic,

2 de abril de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your positive feedback and for taking the time to post this review, your business is very much appreciated. It's our customers that allow us to constantly improve the way we do business. We are glad you're happy with the service provided. Wishing you happy and safe travels with your new British passport.

Valorada con 5 estrellas sobre 5

Leigh provided an exceptional service

Leigh at the Passport office provided an exceptional, flawless and efficient service . I had some issues on my end and Leigh helped me through them and made my experience very positive and a quick turnaround. Thank you .

30 de marzo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you so much for your kind words and for trusting us with your UK passport application. We're thrilled to hear you had a great experience. It's feedback like yours that motivates us to continue delivering top-notch service. Wishing you all the best with your new British passport!

Valorada con 5 estrellas sobre 5

Brilliant and efficient service!

The service we received was brilliant. Very accurate and efficient communication and very organised. I would 100% recommend!

24 de marzo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your fantastic feedback! It’s always our aim to provide a smooth and supportive experience, and we’re delighted we could help. May your new British passport bring you many exciting travel opportunities.

Valorada con 5 estrellas sobre 5

UK Passport renewal from Canada.

Saretha was our personal contact - highly recommended. Speedy responses - regular updates and the process was seamless. Fees charged were all inclusive including the 3 international couriers required to send documents back and forth. We received our new passports a month after the initial request. Amazing.

30 de marzo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your wonderful review and for choosing us to assist with your UK passport application. We’re delighted to hear you had a positive experience, and your support encourages us to keep providing excellent service. Wishing you safe travels and many memorable journeys with your new British passport!

Valorada con 5 estrellas sobre 5

Thanks to Natasha. Great Experience.

Natasha was incredibly knowledgeable & helpful and delivered a very positive experience and a great result.

30 de marzo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for sharing your experience and for your generous review. It means a lot to our team to know our efforts made a difference. We hope your new British passport opens the door to many exciting adventures ahead!

Valorada con 5 estrellas sobre 5

MyBritishPassport - random choice, great outcome

When we stared the process, we had no idea that MyBritishPassport was one of a number of ways to renew our UK passports - it popped up in an online search and we thought the website looked well constructed, so we went with it. We were given prompt responses to our queries and were well supported during the process.
At times, some of the 'standard' advice seemed to be inconsistent and we had to request confirmation of the intention of an instruction on one occasion. Overall, we felt the MyBritishPassport process worked well, and this was confirmed by a friend who had some difficulties renewing her UK passport by a different process.

30 de marzo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Thank you for your thoughtful review and for placing your trust in us. Our team is committed to delivering reliable and efficient service, and we’re so happy to hear you were satisfied. Have a wonderful time exploring the world with your new UK passport!

Valorada con 5 estrellas sobre 5

From start to finish my consultant…

From start to finish my consultant Christa was always there to help me through the process of my UK passport even though communication was by email Christa replied to my questions (and there were lots of them ) was a delight when my passport arrived Regards Linda

21 de febrero de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

We truly appreciate your kind feedback and are so glad you’re happy with the service you received. Making the passport process simple and stress-free is our priority, and it’s great to know we delivered. Enjoy every opportunity that comes with your new UK passport!

Valorada con 5 estrellas sobre 5

Top Marks

I recognise and appreciate the excellent communication from the assigned agent (Juan-Pierre); at no time in the process of renewing my UK passport from Australia was I in any doubt about the status of the request due to their exceptional communication.

26 de marzo de 2026
Opinión espontánea
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Respuesta de MyBritishPassport

Your positive feedback is greatly appreciated! We’re thrilled to have supported you through your passport application and are pleased everything met your expectations. Wishing you smooth travels and fantastic experiences wherever you go.

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