mycar Tyre & Auto - Belconnen Opiniones 

278
TrustScore: 4.5 sobre 5

4,5

Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617 Belconnen, ACT, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Customer service is super all staff , they answer their phone enquiry promptly. Sam has a great customer service We changed / repaired tyres in the last week and this week easy to get in he looked a... Ver más

Valorada con 5 estrellas sobre 5

Available during peak holiday days at short notice. Convenient location, parking validation would be ideal, though if specified I'm sure they'd have completed works sooner(I did say we were in no rush... Ver más

Valorada con 5 estrellas sobre 5

Highly recommended! Mycar belconnen mall have serviced both our cars for years. They are always transparent, polite, and genuinely care about customers - they know people dont like spending m... Ver más

Valorada con 3 estrellas sobre 5

I liked the upfront honest pricing. Arrangements were made for a second visit for more major repairs. A couple of complaints. First, I had asked for the battery to be tested and replaced if neces... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Belconnen

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617, Belconnen, ACT, Australia

  • (02) 6129 8108

4,5

Excelente

TrustScore: 4.5 sobre 5

278 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(278)

32.273 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good price and speedy service

Good price and speedy service. Gentleman at front desk at morning drop off was not overly friendly however afternoon pick up was a much nicer experience. Was advised I needed two new tyres however an alternate tyre retailer advised I still had 5k left of tread.

13 de mayo de 2025
Valorada con 1 estrellas sobre 5

My car Belconnen branch lied to me…

My car Belconnen branch lied to me about my tyres. I went to a few different tyre shops checking the fact about getting new tyres. All other shops had confirmed i don't need one. Poor customer experience, despite paying the full service, they didn't rotate my tyre! Now I suspect if they have done any job at all!

3 de mayo de 2025
Logotipo de mycar Tyre & Auto - Belconnen

Respuesta de mycar Tyre & Auto - Belconnen

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

Great repair and customer service

I needed my driver side door handle replaced and while waiting for the parts to come in, the team has kindly offered to do a temporary replacement. The best part was that the service was provided free of charge. It was a reliable service and we always bring our car here for regular service. Thanks a lot Jordan and team 😊

2 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a flat tyre on the Easter public…

I had a flat tyre on the Easter public holiday. On the Saturday they offered to squeeze me in despite being fully booked and stayed open late to complete the job. Excellent service and would recommend.

20 de abril de 2025
Valorada con 3 estrellas sobre 5

Good service, poor online booking and communication

- Pre booked online and could not get the right mileage due to predefined setting based on car age.
Ended up being a problem for the staff as the service was supposed to be more important.
But no communication.

- Car pickup was set and confirmed to be 3.00. Came on time and car wasn’t ready. Car got ready 45 min later.
Again communication could have been better.

Staff onsite did what he could but a several service glitches that communication could have avoided

25 de abril de 2025
Valorada con 5 estrellas sobre 5

Super helpful advice

Super helpful, answered all my lay questions with patience and insights.

I had a slow puncture, turns out I needed 2 new tyres due to legal limits on tread. Gave me the choice of two tyres, advised four best and why. Agreed a discount for volume x four tyres.

Excellent and. honest service on an expensive and unexpected cost. The tyres I bought have a 50,000 km warranty and free balancing etc every 6 months and IO can use My Car close to home in Sydney.

Thanks gents

19 de abril de 2025
Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. Booking was simple, drop off took 30 seconds, they sent me a text when it was ready (2 hours earlier than expected), and payment and collection was quick. Very happy with the work, and great service throughout. Will DEFINITELY be back.

11 de abril de 2025
Valorada con 5 estrellas sobre 5

This is a good crew

This is a good crew - took care of my service and were excellent. Fair prices too, and will be honest in what needs replacing VS monitoring. Can be trusted

16 de abril de 2025

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