mycar Tyre & Auto - Belconnen Opiniones 

278
TrustScore: 4.5 sobre 5

4,5

Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617 Belconnen, ACT, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Customer service is super all staff , they answer their phone enquiry promptly. Sam has a great customer service We changed / repaired tyres in the last week and this week easy to get in he looked a... Ver más

Valorada con 5 estrellas sobre 5

Available during peak holiday days at short notice. Convenient location, parking validation would be ideal, though if specified I'm sure they'd have completed works sooner(I did say we were in no rush... Ver más

Valorada con 5 estrellas sobre 5

Highly recommended! Mycar belconnen mall have serviced both our cars for years. They are always transparent, polite, and genuinely care about customers - they know people dont like spending m... Ver más

Valorada con 3 estrellas sobre 5

I liked the upfront honest pricing. Arrangements were made for a second visit for more major repairs. A couple of complaints. First, I had asked for the battery to be tested and replaced if neces... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Belconnen

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Belconnen Westfield Shopping Centre Enter off Luxton Street (near Emu Bank), 2617, Belconnen, ACT, Australia

  • (02) 6129 8108

4,5

Excelente

TrustScore: 4.5 sobre 5

278 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(278)

32.282 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Im not happy and disappointed with the…

Im not happy and disappointed with the lack of attention to detail and drop in quality and question how many other things have been overlooked. I had a server done and they did tell my partner there were things that needed attention but the drive belt and brake fluid apparently were good. A few days later the drive belt brakes it goes back and they fitted it when I check the car and notice the coolant level is low and the brake fluid is black. I can understand things can be missed but there is no reason to miss checking any safety items including but not limited to brake fluid.

23 de octubre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Staff were very friendly and helpful…

Staff were very friendly and helpful especially when I got lost in the multiple car parks.!
Disappointed that the tyres I ordered didn't arrive but we'll see how the substitutes go over the next month.

21 de octubre de 2024
Valorada con 3 estrellas sobre 5

Details matter

Several (requested) small details forgotten:
- parking light globe not replaced
- new ‘next service’ sticker not provided
- as of one week after service, no followup call re replacement seatbelt housing
- info re auto electrician for dashboard fault not provided

2 de octubre de 2024
Logotipo de mycar Tyre & Auto - Belconnen

Respuesta de mycar Tyre & Auto - Belconnen

Hi Belinda, 

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards
mycar Team

Valorada con 4 estrellas sobre 5

First impressions make a difference

The manager was professional and answered all questions and queries. Manager contacted customer regarding car servicing options.
Loved seeing a female mechanic. Would recommend having at least two female mechanics at each location. It is a real positive element and asset to the company. Female mechanic approachable to gain insight into service. Promotes diversity too.
Prefer to leave anonymous reviews, especially if the comments are to be posted on social media. No option to do this up front on the google survey platform.

24 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Tyre puncture

The helpful, friendly staff changed my tyre and got me back on the road. Booked, fixed and notified efficiently.

4 de septiembre de 2024
Valorada con 5 estrellas sobre 5

A Returning Consumer.

A Bunch of Folks who fix cars and make them groovy again. Can't be bad. Friendly folks who do what they can to make people mobile by fixing the lemons some people end up purchasing.
So Far, So Good! O.K - Next up - A Ford Fester (No intentional misspelling there!!!)

7 de septiembre de 2024
Valorada con 4 estrellas sobre 5

Quick and easy to deal with

Manger/employee that served me was knowledge and got my tyres done in less than 4 hours

It was quick and easy to deal with

I was happy wjth the deal I got for the 4 tyres

17 de agosto de 2024

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