mycar Tyre & Auto - Browns Plains Opiniones 

872
TrustScore: 4.5 sobre 5

4,6

Grand Plaza Shopping Centre Enter off Private Road, 4118 Browns Plains, QLD, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The whole experience of having my car serviced was easy from booking in, dropping the car off and picking up after the service was completed. Price was quoted prior to service so was prepared for cos... Ver más

Valorada con 5 estrellas sobre 5

The customer service team and vehicle service team are knowledgeable and helpful when it comes to your vehicle. MyCar tyre and Auto at Browns Plains Qld do quality work and work with you to get your v... Ver más

Valorada con 3 estrellas sobre 5

First time using Mycar to service my car. Seems well organised. Did mention my front tyres will need replacement shortly. Did not discuss anything else about my car. Customer service could improve reg... Ver más

Valorada con 5 estrellas sobre 5

I have been getting all my services & repairs for a few years now through mycar browns plains & do not trust anyone else with my car. They are always reliable, efficient & affordable. They always take... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Browns Plains

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Grand Plaza Shopping Centre Enter off Private Road, 4118, Browns Plains, QLD, Australia

  • (07) 3215 8306

4,6

Excelente

TrustScore: 4.5 sobre 5

872 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,6

Todas las opiniones

(872)

32.298 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

I like receiving text reminders

I like receiving text reminders, and communication also via text. I like the service itemized on ehat needs doing in propriety to other things can wait. The phone call I received from Rocky to say my part came in was good. Plus, the girls in the office were friendly.

13 de julio de 2025
Valorada con 5 estrellas sobre 5

The lady at the front counter is…

The lady at the front counter is amazing. I have watched her go out of her way to give great customer service and genuine care. I used to get my service to another company but I am only using this "My car" at Browns Plains. Keep up the great work including the mechanics that gave my car exactly what it needed. Keep up the great work 👍👍👌👌

13 de julio de 2025
Valorada con 1 estrellas sobre 5

My car battery

My car battery was replaced without connecting a power back up so now my radio does not work and I do not have the code to reset it.
This is very unprofessional.
Every mechanic I have used in the past uses a power pack connected to the OBD port to prevent this happening.
Had i known, I would have used someone else to replace battery.

14 de junio de 2025
Logotipo de mycar Tyre & Auto - Browns Plains

Respuesta de mycar Tyre & Auto - Browns Plains

Hi Danny,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

Polite and courteous

Polite and courteous, had it finished when the said they would. Even put the spare back up in its carrier.

13 de junio de 2025
Valorada con 1 estrellas sobre 5

Rotten customer service

Booked an appointment 3 weeks prior and arrived half hour early. Was advised when dropping of the keys that the job would take 1-2 hours. I returned 2.5 hours later to find they hadn’t even started. Was advised that Saturdays are first in first served regardless of booking time. Was not advised of this when dropping car there and then why was I told job would be done in 1-2 hours. Not happy, left without getting the job done as I didn’t have another few hours to wait around. Won’t go back to Browns Plains Mycar again.

15 de junio de 2025
Logotipo de mycar Tyre & Auto - Browns Plains

Respuesta de mycar Tyre & Auto - Browns Plains

Hi Jus​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

Definitely recommend

The mechanics were understanding and profesional. Car was ready for pick up at agreed time with no hiccups. Prices are reasonable.

5 de junio de 2025
Valorada con 5 estrellas sobre 5

You guys are the best!

The Browns Plains team went over and above to accommodate and help us over the weekend. They gave us the information to have my vehicle towed to them and were able to confirm the issue and have it fixed same day! Considering my recent experience with one of the MyCar outlets I can’t praise Crystal and the team enough! I will be taking my car here for all its services and my partner too! And I have already told my friends and family to come to My Car BP too!

4 de junio de 2025

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