mycar Tyre & Auto - Burleigh Heads Opiniones 

232
TrustScore: 4.5 sobre 5

4,5

Corner of Kortum Drive and Ramly Drive, 4220 Burleigh Heads, QLD, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As a regular customer I came in with a tyre pressure problem. The staff member I saw was very helpful and looked at the issue straight away for me. He identified the problem and was able to fix it w... Ver más

Valorada con 4 estrellas sobre 5

I have been having my car serviced at mycar Burleigh Heads QLD for over 10 years. The staff there have always looked after my car excellently and provided professional, reliable and timely advice on w... Ver más

Valorada con 5 estrellas sobre 5

Wow these guys went above and beyond. They were the only mechanics on the gold coast whom were open to "have a look" on a Friday afternoon after my car broke down. Towed it to theirs and was back up a... Ver más

Valorada con 5 estrellas sobre 5

Very helpful and transparent customer service. Explained everything really well and advised what needed to be done . No scare tactics that is often used when females customers know nothing about cars.... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Burleigh Heads

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Corner of Kortum Drive and Ramly Drive, 4220, Burleigh Heads, QLD, Australia

  • (07) 3215 8308

4,5

Excelente

TrustScore: 4.5 sobre 5

232 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(232)

35.645 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

They scared me about the state of my car for no reason.

A VERY young person did my safety check & service, THEN the other young man in reception scared the hell out of me by saying, in his opinion, my car shouldn't be on the road.
I took it for a 2nd opinion & was reassured that it WAS safe & not everything HAD to be fixed immediately as I was led to believe.
I'd asked the reception guy for a quote to do the work, but I'm still waiting on that.
Not good service anymore unfortunately.

30 de julio de 2025
Logotipo de mycar Tyre & Auto - Burleigh Heads

Respuesta de mycar Tyre & Auto - Burleigh Heads

Hi Cheryl,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

A satisfied regular customer

As a regular customer I came in with a tyre pressure problem. The staff member I saw was very helpful and looked at the issue straight away for me. He identified the problem and was able to fix it while I waited. Thankyou

7 de agosto de 2025
Valorada con 5 estrellas sobre 5

Great experience

Great experience, very friendly and helpful.
Mechanic kindly dropped us to the local shops. Just would have appreciated clean hands on steering wheel and protective cover on seat to prevent the oil/dirt marks that were left on our leather seats.

9 de julio de 2025
Valorada con 5 estrellas sobre 5

New tyres ordered and installed,!

The time had come for new tyres. The team ordered in the tyres I had researched which arrived over night.

We return on our booking day and was met by Lilly a young employee who fitted the tyres to my car, she then came out to see me and explained the process of looking after my new tyresd.

4 de julio de 2025
Valorada con 3 estrellas sobre 5

I utilised online booking

I utilised online booking. It would not list what was covered by the standard logbook service. Since tyre rotation was listed as a separate option so I added this and paid using my credit card. When I dropped off my car the attendant indicated tyre rotation was part of a standard service so I ended up paying for this ‘twice’ as he couldn’t offer me a refund. Also, I ordered a replacement of my wipers but price quoted/charged online was wrong so had pay more when I picked up my car.
The actual service went well and guys provided good service except for inability to do anything about the overcharging.

14 de junio de 2025

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