Had another positive experience at mycar Tyre & Auto Burwood East. They repaired my puncture for free as part of the tyre care package for the new tyres that I had purchased last year. The wheel align... Ver más
Localización
Cambiar localizaciónBurwood One Shopping Centre, 172 Burwood Highway cnr Blackburn Rd (near Witchwood Cr), 3151 Burwood, VIC, AU
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Consulta las opiniones de los clientes
I booked in for comprehensive service, The mechanic called me before doing any extra work to my car, he explained the issues and told me the price, I found them to be polite, reliable, responsible... Ver más
I noticed a headlamp was not on, the serviceman replaced the bulb in about 20minutes. Often one notices lights not operating on cars, I presume many people never check such things. Staff polite & he... Ver más
Despite being 4 staff members down, MyCar in Burwood East got the job done in time and at an amazing price. The staff are friendly and professional. From someone who used to get ripped off by getting... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Burwood East
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
Burwood One Shopping Centre, 172 Burwood Highway cnr Blackburn Rd (near Witchwood Cr), 3151, Burwood, VIC, Australia
- (03) 8585 7123
4,6
Excelente
552 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Sylvio is my “Go To man at Burwood One!
Sylvio is a great manager to deal with.
He even rememberd our conversation from a year ago that I’d probably pass my car onto my Granddaughters!!
That’s impressive customer relations building!!
Go Sylvio!!
5 de marzo de 2025
I value honesty and they didn’t rip me…
I value honesty and they didn’t rip me off when they could have.
They fixed up mistakes made by another cheaper alternative.
Next time I’ll go straight to these guys.
Thanks for your honesty and great communication.
4 de marzo de 2025
It would be 5 stars if the report on…
It would be 5 stars if the report on the service had included the results of the checks done, not just that were done. ie the amount of wear left on brake pads and whether the brake fluid was OK.
3 de marzo de 2025
Good customer service and fixed issue…
Good customer service and fixed issue soon
26 de febrero de 2025
Excellent service
Silvio was outstanding in fitting me into getting a roadworthy completed and the team weee clearly thorough with all of their work. I’d recommend mycar Burwood East for anything to do with your vehicle.
24 de febrero de 2025
Busy shop, trustworthy people
Helpful professionals with a personal touch — despite how busy they are! The work was completed on time and as specified, with timely notification when needed.
14 de febrero de 2025
Great service
Efficient, friendly and good communication. Was able to price match and offer a competitive price.
21 de febrero de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
No customer service at all
No customer service at all. They are very busy. In order to get more customers it is very important you should have a team to entertain when someone goes to the workshop. Also my title was Mrs instead they mentioned it as Mr. They don't have the time to check the details filled in. Sorry to write my Frank opinion.
19 de febrero de 2025
Respuesta de mycar Tyre & Auto - Burwood East
Hi Sharine,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
4 out of the 5 bolts securing the wheel…
4 out of the 5 bolts securing the wheel were loose. Enough said? This could have ended very badly.
8 de febrero de 2025
Respuesta de mycar Tyre & Auto - Burwood East
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service
Great service and a smooth experience. The team was professional, efficient, and helpful throughout.
7 de febrero de 2025
Fantastic Service from the staff at My…
Fantastic Service from the staff at My car East Burwood Victoria. Called for a roadworthy appointment, they explained the process, booked me in for the next day. Had the roadworthy certificate and car after lunch. Great experience. We’ll be using them again. Thank you!
4 de febrero de 2025
Friendly and helpful service
29 de enero de 2025
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