mycar Tyre & Auto - Cairns City Opiniones 

295
TrustScore: 4 sobre 5

4,1

232-234 Draper Street, 4870 Cairns, QLD, AU


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mycar Cairns City ordered and fitted the less expensive car parts that are available. This saved me money and my car feels nice to drive. I think Mycar should offer any less expensive, quality part av... Ver más

Valorada con 5 estrellas sobre 5

I'd hit a pothole that morning that split my tyre. I rang MyCar Cairns and they could fit me in immediately- did I mention it was Xmas Eve? The service was excellent, the tyre done in less than 10 m... Ver más

Valorada con 5 estrellas sobre 5

Great customer service and communication through out the day. Advised and identified additional problems but gave the option to add to my logbook service along with a quote. They were positive, happy... Ver más

Valorada con 5 estrellas sobre 5

I recently chose Mycar Auto Shop for my car maintenance, and I couldn't be more impressed with the exceptional service they provided. From the moment I walked in, their team was welcoming, professiona... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Cairns City

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

295 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,1

Todas las opiniones

(295)

29.255 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Non-existent communication

At 4:26 p.m. I still hadn't heard what was happening. When I called I was told that they were just about to call me. then I was told they were going to keep my car overnight which would have meant I had to walk to Kuranda to get home. Then he told me he would call me back in five minutes. He never called me back. Half an hour later I turned up to see what was going on since phones don't seem to work there and he told me that I would have to wait till 5:30 to my car to arrive. Oh and he was about to call me then too.

5 de diciembre de 2024
Logotipo de mycar Tyre & Auto - Cairns City

Respuesta de mycar Tyre & Auto - Cairns City

Hi Sean​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

These guys always do a great job

These guys always do a great job, I've never been surprised by fees or extra jobs. They always ask first. I'll keep coming back as they treat me with respect

21 de noviembre de 2024
Valorada con 5 estrellas sobre 5

My experience with MY CAR service has

My experience with MY CAR service has been exceptional. They have skilled workers who deliver excellent customer service, both at the counter and when servicing vehicles. I used to take my car to Trinity KIA for servicing, but I often faced issues afterward, such as overly tight brakes, strange noises when braking, and difficulties driving uphill, even on smaller inclines.

Since switching to MY CAR, my vehicle has been performing flawlessly. After their service, the brakes work perfectly, and driving on hills is effortless. My car has only done 73,500 km, so these improvements were very noticeable. I highly recommend MY CAR, especially to ladies who are looking for reliable and trustworthy service.

18 de noviembre de 2024
Valorada con 3 estrellas sobre 5

No parking

No parking. Difficult site to access. Did not receive log books as per manufacturer. Fast service.

30 de octubre de 2024
Valorada con 5 estrellas sobre 5

Fabulous team

Fabulous team, really helped me out with a coolant leak, friendly helpful staff, got the job done, quickly, efficiently and at a very good price.

4 de noviembre de 2024
Valorada con 5 estrellas sobre 5

In good hands.

Have always gone to MyCar for anything we've ever needed for our Hyundai - fast, reliable, honest and transparent service. Wouldn't go anywhere else.

28 de octubre de 2024
Valorada con 1 estrellas sobre 5

Disappointing costumer service

They gave me an initial quote of 900$, accepted it, did the fixing and by the time I was going to pay, the final amount had raised to 2400$ without nobody updating me on it. A bit disappointed on the miscommunication, and I even had to take the car to another mechanic to fix something that they couldn't in order to pass the roadworthy.

18 de octubre de 2024
Logotipo de mycar Tyre & Auto - Cairns City

Respuesta de mycar Tyre & Auto - Cairns City

Hi Mauro​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 4 estrellas sobre 5

Nice tyres!

Would’ve given 5 stars if the online booking process had passed on all info I had put in. Otherwise very happy.

30 de octubre de 2024
Valorada con 3 estrellas sobre 5

Dropped car off at 9am still wasn't…

Dropped car off at 9am still wasn't ready at 4.40pm and was told to wait another half hour. Car finally ready 5.30 pm so not happy about it.

23 de octubre de 2024
Logotipo de mycar Tyre & Auto - Cairns City

Respuesta de mycar Tyre & Auto - Cairns City

Hi Michael​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

Excellent Staff

Staff were very approachable, very efficient with their work. Nathan and the other guy at the front desk were absolutely brilliant.

29 de octubre de 2024
Valorada con 3 estrellas sobre 5

Mycar Cairns, could be better.

Mycar Cairns - we booked a two hour slot when we booked around three weeks in advance. On dropping off we were told car needed to be there all day and that the times were just system provided ones. We could have been called and told that in advance especially as we called to add something else on.

Service was good, but we asked for handbrake cable to be tightened and that wasn’t done. Post service inspection report was vague with no pricing or real advice given for further work and items spelled incorrectly on the invoice.

Unsure if overbooked or just not really caring but wouldn’t go back unless absolutely necessary.

28 de octubre de 2024
Logotipo de mycar Tyre & Auto - Cairns City

Respuesta de mycar Tyre & Auto - Cairns City

Hi Alex​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más