mycar Tyre & Auto - Cairns City Opiniones 

295
TrustScore: 4 sobre 5

4,1

232-234 Draper Street, 4870 Cairns, QLD, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mycar Cairns City ordered and fitted the less expensive car parts that are available. This saved me money and my car feels nice to drive. I think Mycar should offer any less expensive, quality part av... Ver más

Valorada con 5 estrellas sobre 5

I'd hit a pothole that morning that split my tyre. I rang MyCar Cairns and they could fit me in immediately- did I mention it was Xmas Eve? The service was excellent, the tyre done in less than 10 m... Ver más

Valorada con 5 estrellas sobre 5

Great customer service and communication through out the day. Advised and identified additional problems but gave the option to add to my logbook service along with a quote. They were positive, happy... Ver más

Valorada con 5 estrellas sobre 5

I recently chose Mycar Auto Shop for my car maintenance, and I couldn't be more impressed with the exceptional service they provided. From the moment I walked in, their team was welcoming, professiona... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Cairns City

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

295 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(295)

29.263 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service!

Great service!
The manager is always helpful and goes out of his way to help with what I need for my car. Not only is the service great, the prices are too and I have confidence that I’ll never be overcharged unlike other mechanics and car services

1 de junio de 2024
Valorada con 5 estrellas sobre 5

Great Service

Asked them to check smells in car when moving not there when car was parked and stationary! They thought it could be aircon filters between they checked it was mice/rats in the aircon a very awful mess to clean out! Car now running smooth and no smell!!

24 de mayo de 2024
Valorada con 2 estrellas sobre 5

Worst Service Ever Experienced

I have been having my car serviced her for 5 years and have never had a problem when Michael was the manager, he knew my car the minute I rang up to book it in for a service and the service they provided was above and beyond, different story yesterday I was told to arrive at 8.00am which is fine and that the car would be ready by 2.00pm, 90,000 km service which they insisted on even though the car only had 82,200 km on the clock.
When I had not heard back from them by 3.00pm I decided to go over to see if the car was ready only to be greeted by the manager Mark with the comments " your must be keen and oh your's is the VW Tiguam!!!
Mark then went onto to say we had trouble with the oil filter and air filter getting the right ones, three times they attempted to fit both filters incorrectly even though the serial numbers would have been on the previous reports and on the filters they removed, would you actually admit that you had the incorrect parts to the customer, maybe do your homework if you know you have a car coming in that has had previous services there and get the correct parts in for the day of the service.
When I finally got the car back around 4.00pm the computer settings had not been reset, asking if all tyres had the same tyre pressure and to confirm before driving on, I then went back into the office to ask if the tyre pressures had actually been checked only to be greeted by Mark saying " whats the problem now "
He them checked with the mechanic who said he had put 40 psi in each tyre, yet the correct psi should have been 36 if he had checked the manuel sitting on the passengers seat.
Said mechanic then took it for another drive around the block to check and re set everything that he should have set in the first place.
On getting back into the car the steering wheel was dirty and had grease on it, which I then had to clean with wet ones, absolutley no care taken with the inside of the car at all, no plastic covers on the seats or on the floor?
I was charged $175.00 per hour labour last year was $155.00 and I am still not sure if they charged me for the time it took them to actually get the filters correct???
All the mechanics that had been there for years and were brilliant have all gone and they now employ a team of Indian mechanics.
I will NEVER be taking my car there for a service again, the place is a circus and Mark is the biggest clown I have ever met, customer service zero.

10 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I cannot fault these guys

I cannot fault these guys. The customer service is by far the best I have experienced here in Cairns. As a female, I am not made to feel like an idiot and Mark goes out of his way to ensure that you are looked after. I will be recommending these guys to everyone I know for great service and pricing. Kate

8 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The absolute worst experience with this…

The absolute worst experience with this company. They took $1700 from me without fixing my car. An Indian guy working there at the Draper Street My Car shop told me they would order parts for my car and get my air conditioning sorted but instead lied about my cars condition and made me pay $1700. As soon as my car came out from their workshop it started overheating. Do not trust them they will rip you off. Very disappointed with their service.

28 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

MyCar Cairns

The team at MyCar Cairns are helpful and honest. Work was completed quickly and at a good price.

15 de marzo de 2023
Valorada con 4 estrellas sobre 5

Friendly team

Friendly, efficient staff, and if anything else needs doing they contact me to make sure if I want it done.

20 de marzo de 2023
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, quick resolution of any issues with our vehicles, always friends, mechanics who know what they are doing. Wouldn't go anywhere else. Focus Driving School

9 de marzo de 2023

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