mycar Tyre & Auto - Chapel Hill Opiniones 

369
TrustScore: 5 sobre 5

4,8

Shell Coles Express Service Station, Enter off Moggill Road, 4069 Chapel Hill, QLD, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent garage and a big bonus for car owners. I have two cars serviced here, one older and one newer. They do only what is needed and are careful with costs, but use good quality parts. Fully recom... Ver más

Valorada con 5 estrellas sobre 5

Don't usually leave reviews but this is the second time I've reviewed these guys. Great service, great communication and very reasonable prices. Excellent knowledge and they demonstrate integrity in t... Ver más

Valorada con 5 estrellas sobre 5

The mechanics at Chapel Hill MyCar are knowledgeable friendly and explain the work they are undertaking so there are no surprises. Above all they are trustworthy and don't overcharge for quality work.... Ver más

Valorada con 5 estrellas sobre 5

We have been having both our cars serviced with mycar Chapel Hill over many years now and always feel that this company genuinely tries to get us the best price and offer honest advice. Work is always... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Chapel Hill

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Shell Coles Express Service Station, Enter off Moggill Road, 4069, Chapel Hill, QLD, Australia

  • (07) 3215 8312

4,8

Excelente

TrustScore: 5 sobre 5

369 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(369)

32.302 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

If I could give 0 stars I would

If I could give 0 stars I would. Had issues with my car starting up and was told that they couldn’t order the part so I had to go and somehow find the part myself? They also didn’t tell me what part I needed until I called up after my service and asked. Ended up going to a different mechanic who fixed it with no issues and turns out that it wasn’t even the issue that the chapel hill store said it was. Absolutely useless will never take my car back to this store.

31 de agosto de 2024
Logotipo de mycar Tyre & Auto - Chapel Hill

Respuesta de mycar Tyre & Auto - Chapel Hill

Hi Cooper​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

Had a tyre that had been damaged beyond…

Had a tyre that had been damaged beyond repair and had the spare on the car. Rang Friday and was told to bring the car in the next day. They sold me a new tyre and fitted it straight away. It was great that it was all fixed quickly!

10 de agosto de 2024
Valorada con 5 estrellas sobre 5

Happy customer

Happy to have the team do a service and safety check. They also performed a compression test at my request.

19 de julio de 2024
Valorada con 1 estrellas sobre 5

Advised of problems over the phone but not listed on the invoice or not listed with the same details explained over the phone

Received a phone call with a list of things wrong with the car and asked them to email me the list and prices, which they said they would, so I could review it and let them know if I would be able to afford to get it done. Email never received (or sent).

Instead I was given notes using different wording, no prices, and extra items, on the invoice. Invoice was picked up after hours so no chance to discuss and get information re vague notes.

21 de junio de 2024
Logotipo de mycar Tyre & Auto - Chapel Hill

Respuesta de mycar Tyre & Auto - Chapel Hill

Hi Dee​,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

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