mycar Tyre & Auto - Eastlands Rosny Opiniones 

273
TrustScore: 4.5 sobre 5

4,5

Eastlands Shopping Centre, Enter off Bligh Street (opposite Winkleigh Place, 7018 Rosny Park, TAS, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently had four Pirelli Powergy tyres fitted to my Toyota C-HR at MyCar Ringwood. The whole experience was smooth and professional from start to finish. Aghil was very helpful, patient, and... Ver más

Valorada con 5 estrellas sobre 5

I had a rough running engine on my BMW 745i which is not the easiest engine to fix as it is a complex V8 crammed tightly under the bonnet. The guys were very helpful and accurately diagnosed the prob... Ver más

Valorada con 5 estrellas sobre 5

My car needed brake pads replacing. It was a very simple procedure to check my car into the workshop. I live 130km away from the workshop and this was taken into account by the shop manager. They advi... Ver más

Valorada con 5 estrellas sobre 5

Polite. Completed work in timely manner; informed me that there may be a delay in picking up my car as there were only two staff working and they had cars left in the workshop from the day before. A... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Eastlands Rosny

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Eastlands Shopping Centre, Enter off Bligh Street (opposite Winkleigh Place, 7018, Rosny Park, TAS, Australia

  • (03) 6325 7604

4,5

Excelente

TrustScore: 4.5 sobre 5

273 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(273)

29.305 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Happy customer

Car was serviced in a timely manner, communication was excellent. I felt reassured that all was good with my car.

26 de noviembre de 2024
Valorada con 2 estrellas sobre 5

Customer service

I called ahead to get help with a particular issue, and said ‘if possible a service would also be great, no problem if not’. They booked me in for a service, and when I arrived and attempted discuss the issue at hand, I was angrily told that they were too busy, didn’t have enough staff and had 19 cars backed up to deal with it. I was told the service could be done and only if they had time would they look at the issue. I know it can be hard some days with lots on the schedule, but I had only come in for help with that specific issue as prior to that morning it was causing me to have to disconnect/reconnect my car battery each time I turned the car off and on.

1 de noviembre de 2024
Logotipo de mycar Tyre & Auto - Eastlands Rosny

Respuesta de mycar Tyre & Auto - Eastlands Rosny

Hi Eb​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 1 estrellas sobre 5

Horrible Service


I am very disappointed with the service I received today at the My Car Eastland store.

Simply none of the issues I listed were resolved and they even delivered the car to me with an extremely loud noise that was not there when I left the car.

The service started off terrible when I tried to drop off the car and the employee who greeted me did not tell me exactly where I should leave the car. There was no parking space in front of the store.

When I scheduled the service, I listed all the things I wanted to be checked during the scheduled service. To my surprise, for 3 hours I did not receive any calls or messages asking if the extra service could be done or a quote (as had happened with previous services).

I was informed that the service had finished, and when I arrived at the store the attendant said that none of the things I had listed could be checked because it was Saturday (no one told me this when I scheduled). If I scheduled the service for Saturday it is because I cannot take the car during the week. The worst was yet to come, the car was delivered to me WORSE than when I left it. The car was making a loud noise when I started it and the steering was completely out of alignment, "pulling" to the left.
When I asked the mechanic, they told me that they had checked it and the car was perfect. To me, it is clear that nothing was checked and I am not sure if the service listed as done really happened!!
Now I need to look for another garage to redo the service I paid for and fix the problem that was caused by My Car.
Simply the worst service I have ever received in my life.

Kinds

Alex

16 de noviembre de 2024
Logotipo de mycar Tyre & Auto - Eastlands Rosny

Respuesta de mycar Tyre & Auto - Eastlands Rosny

Hi Alex​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 3 estrellas sobre 5

Serviced seemed fine but upon pick up…

Serviced seemed fine but upon pick up was told of no issues only to get home to realise things needing fixing on the car. I was not notified of any of these and would have liked a quote. A little frustrated at the lack of service to say the least

23 de octubre de 2024
Valorada con 5 estrellas sobre 5

The service was all done in one day

The service was all done in one day, and when I went to collect my car I was given a detailed debriefing on what they had found, and what they had done.
In particular I appreciated advice about one of the tyres which had a "cut" in it, from what I don't know but the tyre was not deflating. A wheel alignment was also recommended, which I will get done by MyCar Rosny.

20 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Honesty and my first rodeo

Booked and paid for a service online, but little did I know it was to be on the windiest day ever. The wind was howling through the garage, yet they persisted and took great care of my baby (unlike me, who has been avoidant and negligent with my car care). They informed me her tyres NEED replacing and they had an affordable set that fit. I was suspicious (because I'm poor and paranoid about being scammed), but they told me I paid an extra $200 in my original booking and they can comp it if I want new tyres. The amount of financial stress that left my body gave me so much relief and restored my faith in humanity (I am v poor and it sucks). I didn't end up paying much out of pocket for a full new set of tyres with customer support included and they were real about my options. I left with a healed car and some phat new wheels WOO. Thanks for being kind and honest :)

23 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Wonderful service

They had incorrectly booked my time for the day and so there was a bit of a muck up, but it was an easy mistake to fix, They still managed to get me in and sorted which was lovely and still got everything done. Wonderful service and friendly staff.

Would highly recommend these guys.

10 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Quality service

Diagnosed the problem and completed the job quickly and reasonably priced.
Always good customer service , will be back 👍😊

10 de septiembre de 2024
Valorada con 5 estrellas sobre 5

This outlet always does a good job

The Eastlands Tasmania outlet can always be relied on to do a good job. Mine was logbook and there was no push for extras - in and out at times previously arranged. Everything asked for checking was done as requested. Tyres highlighted for attention sometime soon (as expected)

28 de agosto de 2024
Valorada con 5 estrellas sobre 5

Very efficient

It was easy to book online for 4 x new tyres and a wheel balance. They are upfront with pricing, and ordered the tyres I wanted in (so my service date was about 5+ days which is fine).
Drop off and pick up was easy with no wait, and they even finished early. Would recommend.

3 de septiembre de 2024
Valorada con 5 estrellas sobre 5

My cars was running terrible for a long…

My cars was running terrible for a long time. Been to multiple mechanics and was not impressed. My car rosny fixed my engine finally and now drives better than the day i bought it. Very thorough, i will be taking my car there everytime from now on. Cheers legends!

1 de septiembre de 2024
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