Needed to have a new brake light globe installed urgently. Once again, I was looked after by Ray Bolder & his awesome team. The attention level was as if I was getting a major service done. Very prof... Ver más
Localización
Cambiar localizaciónThe Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221 Elanora, Queensland, AU
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Consulta las opiniones de los clientes
Excellent service, polite young man took my tire that had a screw in it, I forgot to pick it up the next day! I go to get it on Friday and, told me to park it up and come back in 20 minutes, sure en... Ver más
Ray Luke and Anthony at mycar elanora really went out of their way to make this the best tyre service I have had in a very long time. When I was leaving they where also going out of there way to help... Ver más
I found Elanora office of “My Car” very helpful & efficient in conducting my regular 6 monthly log book service. I was kept informed & contacted prior to any additional work which they suggested... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Elanora
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
The Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221, Elanora, Queensland, Australia
- (07) 3215 8315
4,6
Excelente
405 opiniones
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Great workmanship and professionalism
Great! Easy to book (and reschedule). Mechanics called us to quote price of extra repairs. After our agreement they went ahead and made the repairs. No fuss. Great workmanship.
30 de julio de 2025
Booked in for 9am 1 tyre to be…
Booked in for 9am 1 tyre to be replaced. Waited an hour and 40 minutes for this to be done. Won't be back.
15 de julio de 2025
The manager was really helpful and…
The manager was really helpful and friendly
Fixed my flat tyre really quickly
Much appreciated
17 de julio de 2025
Opinión espontánea
Team always make time for great service
Team always make time for you when stopping g by the office clear and concise information given
16 de julio de 2025
the guys always bend over backwards to…
the guys always bend over backwards to provide quality service. The Pines MyCar deserves 10/10.
11 de julio de 2025
Horrible customer service
Forgot to order my tyre. Didnt call when they said they would. Was on hold for 45 mins without being answered and when I finally drove down to see them were outright rude and unfriendly. One of the staff was actually threatening toward me. Avoid this business at all cost
11 de julio de 2025
Opinión espontánea
prompt service
8 de julio de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The manager has shocking customer…
The manager has shocking customer etiquette. He was pretty belittling when I dropped my car off for a new tyre and wheel alignment. When I went back this morning to say that one of my hub caps was coming off, he ignored me. Its a shame because the other staff are really helpful
19 de junio de 2025
Respuesta de mycar Tyre & Auto - Elanora
Hi Adele,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Good experience
I had a good experience with my Volvo XC90 at MyCar Tyre and Auto Elanora. The staff was friendly, knowledgeable, and completed the service efficiently, ahead of schedule. I appreciated their clear communication and fair pricing. The clean facilities added to the welcoming atmosphere. Highly recommend for top-notch automotive service!
23 de mayo de 2025
Puncture…
Booked my vehicle in for a tyre puncture at 1pm - hadn't heard so returned at 2pm only to find my car hadn't been touched - after a few words the job was completed by 2.40 in a satisfactory manner.
13 de mayo de 2025
seamless service
friendly team that went out of their way to fit a puncture repair in and when that was not possible found a solution to help me get on my way! Thanks MyCar Elanora
14 de mayo de 2025
No fuss car maintenance
Staff do a great job and always have the car ready on time....been going there for about 5 years and never had a problem
13 de mayo de 2025
Why didn’t I go to Mycar sooner?
The young men who served me were very courteous and gave me clear information. They were not dismissive.
I needed four new tyres and made the appointment. The service was timely and without fuss.
10 de mayo de 2025
Good service and handy location but…
Good service and handy location but over priced.
27 de abril de 2025
Your professionalism and Great Service…
Your professionalism and Great Service all round. Geebung
25 de abril de 2025
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