Great service from the team at MyCar. Had a flat tyre a few months ago. They fixed the tyre within minutes without charge. So I came back to get all 4 tyres replaced when they needed it. All booked in... Ver más
Localización
Cambiar localizaciónEndeavour Hills Shopping Centre Heatherton Road, Cnr Matthew Flinders Avenue, 3802 Endeavour Hills, VIC, AU
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Consulta las opiniones de los clientes
Mycar is probably the only place that I can genuinely trust to take my car for a service or any other issues that I may have. Due to my past experiences with other places I have been charged more than... Ver más
The team at Mycar Endeavour Hills provide amazing service. The sad thing is that they are overloaded. 25-30 cars to look after is to much. And although they love helping their customers, they let them... Ver más
Khalid is the most down to earth mechanic I’ve come across, he gives honest and fair options, and will move mountains to get your car fixed at a respectable and reasonable price. Don’t trust my vehicl... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Endeavour Hills
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
Endeavour Hills Shopping Centre Heatherton Road, Cnr Matthew Flinders Avenue, 3802, Endeavour Hills, VIC, Australia
- (03) 8585 7170
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Customer service
Great continued service by Khalid Endeavour Hills
Khalid is an asset to the company, he deserves a pay rise!
While I was waiting for my car, I observed interactions with other customers (one of which had a bad experience with another location, prompting me to think Endeavour Hills are the best in the general area), Khalid is always respectful, honest and does all he can to ensure customer service provided is of the highest standard possible. Khalid’s integrity is why I have continued coming back for servicing etc. he provides the option of having work delayed if he feels it is not urgent (I have not experienced this anywhere else… so many other places try to take advantage of females).
customer service was great and staff…
customer service was great and staff was very friendly and helpful.
The staff were very informative of my…
The staff were very informative of my servicing needs and explained what further was required.
Overall a very good experience 👍
Very happy with their service
Very happy with their service , especially consulting me about issues with the car and getting my consent to fix the issues . Very friendly staff.
Outstanding Service.
great service in a minimum cost.
Good staff/service gets the job done…
Good staff/service gets the job done and prices are reasonable!
Absolutely horrible experience
Absolutely horrible experience – avoid at all costs
I took my 3-year-old Kia in for a general service at MyCar and it turned into a complete nightmare.
I dropped the car off on a Monday and picked it up the same day. I was told everything was fine, aside from tyres needing replacement (which I chose not to do at the time).
Since I work from home and live nearby, I didn’t drive the car for a few days. Then on Thursday, while driving home from Footscray on the Monash, my car started smoking heavily. I managed to get it home and checked the oil—there was nearly 2.5x the required amount in the engine.
I took it back first thing Friday. They said they would drain the excess oil and clean the filters. When I picked it up later that day, I was told the issue was resolved, but I might still see some smoke for the next 30–60 minutes as residual oil burned off.
Fair enough.
On my drive to Cranbourne West, there was a lot of smoke initially, but it cleared after about 10 minutes—just as they said. I thought everything was finally sorted.
Then on the way back… the car started smoking again just as badly. As I pulled into my driveway, the engine light came on. I checked the oil again—this time there wasn’t a single drop left.
Back I went Saturday morning, absolutely furious. First overfilled, then completely empty? The explanation I got from the manager was: “the PCB must have malfunctioned and dropped all the oil.”
That alone should tell you everything.
I had to hire a car (which they eventually reimbursed), and it took until the end of February to get my car back. The damage? A blown turbo that required replacement.
Even worse, the manager who handled the repairs couldn’t clearly explain what had been done. I was given an invoice with little to no diagnostic detail or transparency.
To be safe, I took the car to Kia for a full diagnostic (they were excellent, by the way). However, I then had to wait another 3 weeks for MyCar to approve and pay for additional repairs—because they hadn’t even reconnected parts of my dash and vents properly.
To top it off, while I was at Kia, I overheard another customer who had also come from the same store with a blown engine after a service
Fantastic service & great that they…
Fantastic service & great that they squeezed my daughter’s car in at short notice.
my car broke down during a quick trip…
my car broke down during a quick trip to city so it was towed there and they fixed as soon as they could. great service. thankyou!
I always had a good experience
I always had a good experience. Staff is very friendly and helpful.
I will soon move out of the area and still indent to have my car serviced in Endeavour Hills.
Good communication and customer service.
Good communication and customer service.
Had no issues from start to completion…
Had no issues from start to completion of works on my car
Very helpful staff.
I was very happy with the service and…
I was very happy with the service and the manger help
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