mycar Tyre & Auto - Fountain Gate Opiniones 

489
TrustScore: 5 sobre 5

4,8

Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805 Narre Warren, VIC, AU


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I usually have a great experience with mycar fountain gate, however the manager was about 20 minutes late on Saturday morning. There was a line of people and it took an additional 15 minutes to drop o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The entire team is super friendly and do an amazing job. My second logbook service here and they are spectacular. Highly recommend! They take the time to explain everything being done and they can do... Ver más

Valorada con 5 estrellas sobre 5

The team at Mycar Fountain Gate were very friendly to deal with and thorough in the servicing provided, identifying issues that could have proved very costly if left unchecked and kept me updated ever... Ver más

Valorada con 5 estrellas sobre 5

I was nervous going in after being screwed around by other mechanics. Staff were friendly and supportive, gave me a list of what will need to be done on the spot and in the future with a guide plan... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Fountain Gate

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805, Narre Warren, VIC, Australia

  • (03) 8585 7103

4,8

Excelente

TrustScore: 5 sobre 5

489 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(489)

32.254 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

The service was very good

The service was very good. Very pleased with the professionalism and down to earth attitude of the staff. They were short staffed so service took a bit longer than expected but I didn’t mind waiting. I was offered the use of facilities and refreshments if I wanted/needed. Overall it was a positive experience.

16 de abril de 2025
Valorada con 5 estrellas sobre 5

Really happy with the experience

Really happy with the experience, timing was spot on which meant I was able to do shopping with kids and drop the car off and pickup easily, staff were friendly and helpful, would definitely use again.

10 de abril de 2025
Valorada con 5 estrellas sobre 5

From time of call to Mycar Chris an I…

From time of call to Mycar Chris an I think his name is lucas at fountain gate my car were amazing their customer service communication were very well explained i was happy with their outstanding service i will definitely spread the word an will use them again Thank you again everyone

19 de marzo de 2025
Valorada con 1 estrellas sobre 5

Appointment was given at 10:30

Appointment was given at 10:30. I was told by staff to come at 8:00am (reached at 8:15am). I told before going that I will wait there. Waited for nearly 3:45 hours . If it was not possible to do job around 8:30 why I was asked to drop car so early.
Online system was not accepting personal email address thus used official and now getting email on official email address.

15 de marzo de 2025
Valorada con 5 estrellas sobre 5

Respectful to women and a fair price

great customer service very human approach. Cant speak highly enough were very kind and respectful. First time i have had my car serviced that I wasn't talked down to as a young woman. there was no unnecessary upsell. Genuinely will be back.

20 de marzo de 2025
Valorada con 2 estrellas sobre 5

Tyre wasn't available at the time i…

Tyre wasn't available at the time i booked in. Was told 1hr to fix. Went back 1.30mins later and was told the tyre had not arrived yet. They said they would send me a text when done. I walked home and called back at 3.30 to find the trye have been fitted Txt arrive as i was talking. Customer service is lacking which is dissapointing as i have always been a Kmart customer.

18 de marzo de 2025
Logotipo de mycar Tyre & Auto - Fountain Gate

Respuesta de mycar Tyre & Auto - Fountain Gate

Hi Michael​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

Originally spoke with Chris who was…

Originally spoke with Chris who was kind enough to get a quote for my LDV log book service.
Logan was friendly, kind and a great communicator.
Please congratulate on these two team members.

15 de marzo de 2025
Valorada con 5 estrellas sobre 5

Excellent communication and customer service.

Communication and customer service were excellent. Logan checked my car in and kept in touch with me all day regarding any decisions that had to be made. He also provided comprehensive feedback when I came to pick my car up. Employee of the month!

13 de marzo de 2025
Valorada con 5 estrellas sobre 5

Great service

Staff are always friendly and helpful. I appreciate the extra time they take to explain things.

27 de febrero de 2025
Valorada con 5 estrellas sobre 5

Great all round experience

Staff were friendly, made you feel comfortable and explained things in detail. First time there and will definitely by returning and recommending to friends and family.

27 de febrero de 2025
Valorada con 5 estrellas sobre 5

Great Job

Even though they were a mechanic down. Vehicle was ready at about when I asked for it. Was kept updated throughout the day regarding what my car needed.

24 de febrero de 2025

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