I brought my cars in for the annual service on 2 separate days. After the service I was thrilled to find the cars performed well and smoother to drive. The MyCar staff were friendly and professional.... Ver más
Localización
Cambiar localizaciónShell Coles Express Service Station, 187 Riversdale Road, 3122 Hawthorn, VIC, AU
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Consulta las opiniones de los clientes
Just showed up at my local MyCar on a Saturday morning as I'm a regular. I said my driver's side indicator front light was blown and could I get it replaced in the next 2 hours as I needed to make... Ver más
Professional and friendly technician at Mycar tyre in Hawthorn. The signal light of my car was dead just now. JERRY at Mycar tyre in Hawthorn helped me to replace it within 2 minutes without any w... Ver más
Tyre service found a solution for me and had me on my way home within an hour, at 4 pm on the eve of a public holiday when I had two young kids in the car and boot of luggage. The roadside assist serv... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Hawthorn
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
Shell Coles Express Service Station, 187 Riversdale Road, 3122, Hawthorn, VIC, Australia
- (03) 8585 7114
4,7
Excelente
175 opiniones
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Good service.
Straight to it, good service with communication and and a range of options.
23 de noviembre de 2024
Alternators broke down
Alternators broke down, luckily service with mycar. With the helps , mechanic came to check and towed to hawthorn mycar , ask a couple mechanic shop, quote me from 900-1100 to fix. Mycar Hawthorn fix with only 800+ ! Great service and deal
21 de noviembre de 2024
No RWC available here
Advertised as VicRoads licensed tester but couldn't do RWC
15 de noviembre de 2024
Quality & work done on time
I had a great experience from my car hawthorn yesterday that fixed my car problem instantly within in couple of hours & did the same before also many time. I m happy with the service received from my car hawthorn.
6 de noviembre de 2024
Efficiency and value for money
28 de octubre de 2024
The amiable staff member gave me a ring…
The amiable staff member gave me a ring and explained to me what needed to be done. I was happy that when I book then had plenty of availability. Overall a positive experience
23 de octubre de 2024
Just one word! Excellent 🤩🤩
This is my second time servicing in here. Just wonderful service and great customer care.
25 de octubre de 2024
Excellent prompt service
Excellent prompt service. Professional. Sensible price match.
21 de octubre de 2024
Really great service
Very professional & easy to deal with. The guy who served me (I don’t remember his name) was super kind and genuine
25 de octubre de 2024
Great helpful advice and excellent…
Great helpful advice and excellent pricing too
27 de septiembre de 2024
Tyre change. Almost as quick as F2
My wife's car had a very bad puncture of the front tyre. While we were waiting for the RACV to change the tyre, we were able to set up a time with Mycar to fit a new tyre. Drove straight there and it was done within 40 minutes
2 de octubre de 2024
Fast and Friendly
Fast, friendly service. Explained process well and answered my questions in plain language. Will be back!
3 de octubre de 2024
18/9/24 Love this place
I was held up, so arrived late. I was greeted by Jerry and, I explained why I needed my car asap. He immediately organized my job and I was out of there in no time. The whole experience was pleasant and, I thank Jerry very much. I'd definitely recommend this company, because they are A1! 💕
18 de septiembre de 2024
efficient service
14 de septiembre de 2024
The staff are polite and responsive.
24 de agosto de 2024
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Car engine problems after servicing
Unfortunately the mechanic didn’t service my car properly and the engine would not turn on properly. I took it back to the mechanic and he said he fixed it but the engine still had problems. I decided to not take it back for a third time to the same mechanic and went to a different branch and they fixed the problem. He said that the original mechanic fitted a faulty engine filter. I paid $1400 to service the car so this is not acceptable. The Uber rides to and from the mechanic as well as to work and the pharmacy were costs I had to take out of my pocket. This shouldn’t have been the case if the mechanic had just serviced my car properly in the first place.
19 de junio de 2024
Respuesta de mycar Tyre & Auto - Hawthorn
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
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