mycar Tyre & Auto - Helensvale Opiniones 

877
TrustScore: 4.5 sobre 5

4,7

Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... Ver más

Valorada con 5 estrellas sobre 5

Had general service and took advantage of great offer on two tyres. Friendly staff. Great mechanics. Kept informed of works being done and anything else that was detected. The car drives beautifull... Ver más

Valorada con 5 estrellas sobre 5

We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The per... Ver más

Valorada con 5 estrellas sobre 5

The lads at Helensvale are always friendly, professional and informative. Myself and my wonderful Wifey have been taking our cars there for at least 3yrs and have no real complaints. I hope they keep... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Helensvale

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Australia

  • (07) 3215 8318

4,7

Excelente

TrustScore: 4.5 sobre 5

877 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(877)

32.265 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Was absolutely disgusted that I took my…

Was absolutely disgusted that I took my car in to have a vald tyre replaced and was told no more than 2hrs. After 2hrs I returned to collect my car only for them to hand me back my car with the bald tyre still on the car.

28 de noviembre de 2025
Logotipo de mycar Tyre & Auto - Helensvale

Respuesta de mycar Tyre & Auto - Helensvale

Hi Michelle​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

Professional

Professional, prompt , polite and the staff member at first point of call via phone was very knowledgeable and caring .

26 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Friendly and efficient service

Friendly and efficient service. Due to having a rather large van they were able to move my booking from the original centre to one that could accommodate my vans height. Wheel alignment and tyre was done fast. Would recommend.

15 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Great experience at MyCar Helensvale

Great experience at MyCar Helensvale. They always provide the best service and always willing to communicate and find an affordable resolution. Very thankful for the great service.

12 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience at Mycar Helensvale

I was able to leave my vehicle there, go into Westfield & pass the time enjoyably & then Mycar rang me when they said they would to let me know my vehicle was ready to be collected. It was all very organised & professional.

28 de octubre de 2025
Valorada con 5 estrellas sobre 5

Good experience

Efficient, helpful service. Good communication...kept me informed on the progress of the work and offered options.
Completed the work on the vehicle earlier than expected.

30 de octubre de 2025
Valorada con 1 estrellas sobre 5

If I could give 0 stars I would

If I could give 0 stars I would.

The team member I dealt with was rude, hung up on me and gave inaccurate information, costing me additional money I was not made aware of until collection.

After spending $2.5k there in the past 5 days, I will never use My Car ever again.

29 de octubre de 2025
Logotipo de mycar Tyre & Auto - Helensvale

Respuesta de mycar Tyre & Auto - Helensvale

Hi Connie​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

They are honest with repairs

They are open about any extra repairs that need to be done and explain if they are urgent or are coming up in the future. The car is always left clean and tidy and they are always polite and helpful.

27 de octubre de 2025
Valorada con 4 estrellas sobre 5

Good service

Hi the service was good. Initial point of contact for customer service was good. Then at the My car centre helensvale, the person at the desk was polite and helpful. I did a tyre rotation and wheel balancing. From my experience from other places i used to get a report for the same, which i didnt get from here and when asked i was informed that they dont do it . Apart from that all went well.

18 de octubre de 2025

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