mycar Tyre & Auto - Hervey Bay Opiniones 

544
TrustScore: 5 sobre 5

4,9

117-127 Main Street, Stockland Hervey Bay, 4655 Hervey Bay, QLD, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Would like to thank Greg and boys for fixing my brake light only 1 was working at closing time but it was no bother to them to fix it much appreciated thank you Jan Fosdick

Valorada con 5 estrellas sobre 5

Excellent from start to finish. They kindly dropped me off at work and picked me up, which made everything so convenient. Honest, helpful and professional throughout. Very happy with the service from... Ver más

Valorada con 4 estrellas sobre 5

Very friendly and accommodating. two minor negatives: 1. No electric charger for BYD EV. 2. 8:20am to 11:45am seems a bit long for a 'simple' EV service. Although - a lot of checks were carried... Ver más

Valorada con 5 estrellas sobre 5

Great service from a knowledgeable and friendly mechanic who quickly resolved my vehicles isuue. It's a shame that your website is so terrible and you are offering discounts for booking online when t... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Hervey Bay

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • 117-127 Main Street, Stockland Hervey Bay, 4655, Hervey Bay, QLD, Australia

  • (07) 3215 8319

4,9

Excelente

TrustScore: 5 sobre 5

544 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(544)

29.242 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer Service

Conner and the team at My Car Tyre & Auto are easy to deal with. Great customer service at good prices!
Stock was available, nothing was too hard.
Definitely recommend.

13 de marzo de 2025
Valorada con 3 estrellas sobre 5

They were polite and helpful,

They were polite and helpful,

4 de marzo de 2025
Logotipo de mycar Tyre & Auto - Hervey Bay

Respuesta de mycar Tyre & Auto - Hervey Bay

Hi Maurie​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

Prompt and efficient!!!

Prompt, efficient service with a smile!
The mechanics give me much confidence!
The service is always great, they can be very busy but they’ll always pump ya tyres up with a smile!
Quality outfit in Hervey Bay.

27 de febrero de 2025
Valorada con 5 estrellas sobre 5

Great service

Great service. There was an immediate vacancy yesterday when I called to book service for my Suzuki.
Was done there and then. Lucky me.
Also - no "hidden surprises" in "extras"
Well done team

20 de febrero de 2025
Valorada con 1 estrellas sobre 5

No communication

I took my car for a routine service and the engine light was on. I explained to them the horn wasn't working. A few hours later I got a text saying it was ready to pick up. I was handed the keys and was told everything is fine. When I got to my car, the horn wasn't working and I read the report that listed multiple things to be fixed. I was not called to discuss if I wanted any of these done. I spoke to the mechanic and he said that these things are a choice but I need to go to the kia dealership to get the horn fixed. This should have been explained to me and the other items requiring attention should have been an option that came with a phone call before I collected my car. The lack of communication was really disappointing.

11 de febrero de 2025
Logotipo de mycar Tyre & Auto - Hervey Bay

Respuesta de mycar Tyre & Auto - Hervey Bay

Hi Sarah​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

good communication.

good communication.
everything was explained perfect.
will definitely return until mycar Bundaberg service BYD

8 de febrero de 2025
Valorada con 5 estrellas sobre 5

the car was fixed on time

the car was fixed on time, was welcomed by the staff, a car problem was explained to me that i could understand, job well done by all.at hervey bay qld

13 de febrero de 2025
Valorada con 5 estrellas sobre 5

Friendly, efficient and good.

Always a very friendly greet when entering the office. Very helpful with any questions and listens to any concerns. Job always gets completed efficiently and in a timely manner.

11 de febrero de 2025
Valorada con 5 estrellas sobre 5

Service I can trust

Honest work, called before any out of normal work needed to be done, very friendly, detailed reports. Service I can trust everytime

7 de febrero de 2025
Valorada con 5 estrellas sobre 5

Great experience every visit!

Greg is a customer service super star. He always greets me with a big hello and warm smile.
He provides clear and concise updates during and after the service.
Very happy with price & the efficiency of the Hervey Bay team ☺️

1 de febrero de 2025

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