mycar Tyre & Auto - Innaloo Opiniones 

402
TrustScore: 4.5 sobre 5

4,7

Innaloo City Centre Enter off Scarborough Beach Road, (opposite Leige Street), 6018 Innaloo, WA, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I am 76 years old and know nothing about cars and had a light come on the dashboard. I went to the Innaloo branch for the first time and I had absolutely outstanding service from them also the help gi... Ver más

Valorada con 5 estrellas sobre 5

All the friendly staff members were extremely helpful by providing professional, honest information about my car. They explained it to me in simple terms, which I could understand. I was grateful fo... Ver más

Valorada con 5 estrellas sobre 5

I went in this morning after discovering a screw in one of my tyres. I left the tyre with them and returned later that afternoon to find everything sorted. The repaired tyre was refitted, all the pres... Ver más

Valorada con 5 estrellas sobre 5

The team at my car went above and beyond to fix a persistent issue with my vehicle which was causing further damage to other parts of my car. They explained thoroughly what they were doing to address... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Innaloo

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Innaloo City Centre Enter off Scarborough Beach Road, (opposite Leige Street), 6018, Innaloo, WA, Australia

  • (08) 6330 7409

4,7

Excelente

TrustScore: 4.5 sobre 5

402 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(402)

32.254 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Efficient and friendly service.

I’ve had nothing but good service at My Car Innaloo. They have been very helpful, efficient and forthcoming with additional information every time I have had to visit. They are my repairer of choice.

5 de diciembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Tyre fitting that took longer than it had to.

Had an 8.00am booking abd was advised that fitting 4 tyres and a wheel alignment should take approximately 1 hour. Arrived at Innaloo at 7.50 am and waited.until you opened. On checking the car in I asked how long it would take and was told 2 hours. When I questioned that time period I was informed that you only had one staff member on and that the others would not show up until 8.45. I went 9ffnand didi so.e shopping and retuned at 9.00am and waited in the waiting area. At 9 20am my car was finally moved into the fitting area and the tyres and alignment was finally completed at 10.00am.

If you don't have the staff available to do 8.00am bookings, then please.dont waste peoples time by taking the booking.

13 de diciembre de 2024
Logotipo de mycar Tyre & Auto - Innaloo

Respuesta de mycar Tyre & Auto - Innaloo

Hi Warren​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

Client is King as my car Innaloo

Client is King as my car Innaloo. They really looking with you for best options ie if you want quality or some lower pricing. And their tyre warranty is fantastic. They by accident had ordered and put wrong tyres under it. Went back next day, no discussions and rectified same day. As a client I felt King again. Thx my car Innaloo

3 de diciembre de 2024
Valorada con 5 estrellas sobre 5

I needed to source a new tyre on Friday…

I needed to source a new tyre on Friday 6th, as I had a puncture travelling to Mandurah, and MYcar did it! They went out of their way to fit me in on Monday 9th at 12 pm as I had a funeral to attend, the staff were very obliging and their service was prompt! I cannot praise them enough!

9 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Excellent service

I purchased 4 tyres, but because my car has staggered fitting they were different sizes. I got the tyres on Black Friday for 50% of the original price and the initial booking to fit them was 7 weeks away. I got a call from the shop just 4 days after ordering them to tell me that they have the tyres in stock and can fit them straight away.

The guys at the shop were very polite, offered to check the wheel alignment but didn't try to upsell anything ridiculous. They checked that the weight and speed ratings are ok for my car and took great care fitting the tyres.

I had a very bad experience in the past with Bob Jane who told me that because my car is an EV they would only fit "EV tyres", which happened to be a lot more expensive. None of this rubbish at MyCar, they explained that as long as the tyres comply with the manufacturer's requirement for weight and speed rating then they can be fitted.

This is the second time that I come to MyCar in Innaloo and I won't hesitate to come back.

4 de diciembre de 2024
Valorada con 4 estrellas sobre 5

The excelent service by Aron.

The excelent service by Aron.
The phone service is truly bad.
You guys conect from one number to another asking a lot of boolshit, unnecessey questions and then waiting for someone to pick up the phone.
Sometimes could be up to half an hour.
Please do something about this shocker.

29 de noviembre de 2024
Valorada con 4 estrellas sobre 5

I could give 5 stars with your great…

I could give 5 stars with your great services but someone forgot to ring me to inform for "ready to pick up". I also liked the way handling to all customers at the front desk. Thank you!

28 de noviembre de 2024

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