mycar Tyre & Auto - Keilor Opiniones 

228
TrustScore: 4.5 sobre 5

4,7

Keilor Downs Shopping Town, 3036 Keilor, VIC, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Customer Experience 10 out of 10... I went in on Christmas Eve without an appointment as I had a nail in my tyre, whilst I was expecting them to say they wouldn't be able to take a look (which would... Ver más

Valorada con 5 estrellas sobre 5

I visited on xmas eve with a flat tyre. The team were excellent in fixing this on the spot, during such a busy period, which enabled me to be mobile over the xmas season. It was affordable, profess... Ver más

Valorada con 5 estrellas sobre 5

I had a flat tyre from parking at the shopping centre and the guys were amazing. They brought all the tools to my car and changed the tyre for me (because I couldn't find my tools.) Amazing customer... Ver más

Valorada con 3 estrellas sobre 5

Had to wait for 10 mins before the two mechanics came out to serve me upon picking up my car. They were having lunch inside the kitchen and there was no bell to signal them there were 2 of us waiting... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Keilor

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Keilor Downs Shopping Town, 3036, Keilor, VIC, Australia

  • (03) 8585 7151

4,7

Excelente

TrustScore: 4.5 sobre 5

228 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(228)

32.265 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service
Quick polite and efficient.
I was late getting back the guys were gracious considering they were closing and wanted to get home.
Good Team this lot !!
My second positive experience here
I recommend this place.

22 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

Great experienced mechanics and very good prices. Would defiantly take my car here again!

6 de octubre de 2022
Valorada con 5 estrellas sobre 5

Responsive and honest service

Responsive and honest service. My car was fitted with the correct run-flat tyres and everything was explained well, from costs to timelines.

13 de septiembre de 2022
Valorada con 5 estrellas sobre 5

Great service from Vinnie and Nam

Vinnie and team was very helpful during the whole process of booking in the service to servicing the car!
He was thorough in explaining the service! Would definitely recommend!

1 de septiembre de 2022
Valorada con 1 estrellas sobre 5

I have been using MyCar Keilor Downs…

I have been using MyCar Keilor Downs for a few years now without any problems. I organised my car for its yearly service. And was advised by MyCar staff that I needed new tyres.
I was told that they had tyres worth $280 in stock, or I could wait a day and get some cheaper $160 tyres.
I chose to wait a day for the cheaper days.
When I arrived the next day to pick up my car, I noted that I had been charged $245 per tyre.
I thought this was an honest mistake and politely asked the staff to have a look.
I was shocked and appaled to be treated so poorly, being called a liar and them denying ever quoting $160 for the tyres.
They told me I could pay the full amount, or they would remove the tyres and replace them with the unroadworthy ones that they had taken off.
I was shocked, and did not want to drive with dangerous tyres, having no choice but to pay the full amount. All my four family cars use MyCar Keilor Downs, and we will never return there.
I understand mistakes can be made with quotes, but to be treated in that way was truly horrible, and I suggest your staff are properly trained in customer service.

2 de septiembre de 2022
Valorada con 5 estrellas sobre 5

I had received a quote from another…

I had received a quote from another tyre supplier. I contacted MyCar and they beat the price. The service at Keilor was old fashioned customer service, and the Manager (sorry I did not get his name) was very pleasant to deal with. I will definitely return to Keilor and recommend them.

23 de agosto de 2022
Valorada con 4 estrellas sobre 5

In the past

In the past, with KMart, when giving my car the requested service, I was phoned if other items required attention. This time I was only advised about this when I collected the car, thus having to leave it one more day, requiring 2 taxi trips, as you were short staffed.
I fully realise mechanics cannot clean their hands every five minutes, but I think it would be a great idea if at least the steering wheel were cleaned after service.

18 de julio de 2022
Valorada con 5 estrellas sobre 5

Hi was very pleased with Mycar at…

Hi was very pleased with Mycar at Keilor Downs, they fitted me in at the last minute, were very helpful, I purchased 4 new tyres and was happy with the service they provided. I will be recommending them to family & friends.

29 de junio de 2022

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