I called in as my left headlight was not working - after checking, both the right one was out also, which was able to be done straight away - which I was very grateful for as I was going to be drivin... Ver más
Localización
Cambiar localizaciónShell Coles Express Service Station, 245 Cotham Road (Corner of Cecil Street), 3101 Kew, VIC, AU
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Consulta las opiniones de los clientes
Honest and frank about how dangerous my car had become (showed me the evidence). Did the their best to keep the cost down. I needed my car for the weekend so they stayed open late to have it fixed for... Ver más
The staff were very helpful and provided prompt service. I initially went there to repair my punctured tyre. I was advised to get a new tyre as the existing tyre was not repairable. Once I agreed to i... Ver más
Parts were a bit slow to come in so didn’t have my car for 4 days. However, my car is running beautifully now. The manager called before doing work and gave his opinion on whether things needed to be... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Kew
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
Shell Coles Express Service Station, 245 Cotham Road (Corner of Cecil Street), 3101, Kew, VIC, Australia
- (03) 8585 7115
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Good job
Easy booking process and good overall customer service. Transparent with information and flexible with the collection time. Will go back for sure.
Communication was poor
Communication was poor, made decisions without discussing with me, had my car for over a month, started out with a quote for$250 went up to a couple a grand then to 4100 then to 4600 and when car was ready was asked for 5 grand
The team at Mycar Kew made it a very…
The team at Mycar Kew made it a very easy and smooth process for me, service is great also price is very reasonable, they gave genuine advice based on my needs and the vehicle condition, that's how you gain trust from customers and I would definitely come back
Fantastic service
Everyone was so helpful and professional it made it all so much easier
Glad I have found a mechanic I can trust
Honest and frank about how dangerous my car had become (showed me the evidence). Did the their best to keep the cost down. I needed my car for the weekend so they stayed open late to have it fixed for me so that I could drive safely for a long distance. Also very much appreciate all the warranties that come with new tyres and the service etc.
Fantastic customer service
Fantastic customer service. They were extremely busy just before closing for a public holiday but made time to replace my damaged tyre. I would have been without a car for days
best service with quality
simple
Makes getting car fixed simple. And didn’t need to wait months to get it in unlike the dealership, literally within a week.
Terry in Kew was so competent and so…
Terry in Kew was so competent and so obliging. Great work and got part in quickly and excellent manner
Excellent service whilst under staff
Excellent service whilst under staff, under pressure.
Excellent post-service feedback.
My concerns re my vehicle were listened to and appropriately addressed.
Great customer service
Rang and gave me service price over the phone without me asking. Which for me is great. Very professional and when I picked up car they explained problems they found and what time frame they need to be looked at. So wasn't pushing to get done now, so was thinking of the customer. Again fanastic.
Found all my tyres are losing pressure…
Found all my tyres are losing pressure and walked in to mycar in Kew Cotham Road, Kenny immediately attended my car and booked me in for a repair on the same day even though their schedule for the day was back to back. The service as a whole is the best ever I have experienced over 10 years.
Willingness to listen
Willingness to listen, capacity to quickly deal with issue. Completingvtask
honest and frankly
I was offered tyre replacement within a…
I was offered tyre replacement within a day of enquire- the price was very competitive and the service from my local my car has always been terrific so I was more than happy to trust my “new” ( just second hand) Subaru Impreza to Mycar
Replacement was quick and I was back on the road by 10.00am
Wonderful local Kew car service experience
problem free experience.
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