mycar Tyre & Auto - Launceston City Opiniones 

226
TrustScore: 4.5 sobre 5

4,5

Shell Coles Express Service Station 69 Wellington Street Corner of, York Street, 7250 Launceston, TAS, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always happy with MyCar. Love the 12month complimentary roadside assistance. Aaron keeps me informed with a call if anything extra needs doing or is recommended. My file is updated so I know what to e... Ver más

Valorada con 5 estrellas sobre 5

Excellent and speedy response from "kellie". Speed in towing, diagnosis of problem, and excellence in fixing car, felt like really valued customer. Treated as valued. Mike Adams

Valorada con 3 estrellas sobre 5

Everytime i get something done at mycar i’m told different stories of what needs to be done to it. 2 months ago accessory belt is fraying, now drive belt needs replacing and maybe pulleys . I startin... Ver más

Valorada con 5 estrellas sobre 5

The staff have always been helpful and explain the workings of the car simply so I can understand. They do not over service which makes them trustworthy! My car always runs smoothly which indicates an... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Launceston City

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Shell Coles Express Service Station 69 Wellington Street Corner of, York Street, 7250, Launceston, TAS, Australia

  • (03) 6325 7601

4,5

Excelente

TrustScore: 4.5 sobre 5

226 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(226)

29.275 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Efficiency.

Efficiency.
I booked my service online but then had to change the date, and they accommodated the change well.
The car was ready within the time frame specified.

30 de mayo de 2025
Valorada con 3 estrellas sobre 5

Two new tyres not fitted at the front.

My car had two old tyres, and I purchased two new tires, expecting both to be fitted at the front. I left my car at Mycar Launceston and come back after. However, when I check that wasn't the case. I raised the issue, they informed me that they would swap them after three months, which didn't seem convincing to me.

4 de junio de 2025
Valorada con 1 estrellas sobre 5

I didn't receive a written report

I didn't receive a written report.
I had to ask for the car to be scanned to know why a light comes on the dashboard (this was meant to be part of the service I paid for). I didnt get a straight answer so I don't think they did it.
I was only provided with a generic service reciept. No written report of what they recommended to do.
Windscreen fluid filled with only water.
Won't use this company again. I will have to re service somewhere else.
The man at the desk was kind but overall the service seems like a waste.

8 de mayo de 2025
Logotipo de mycar Tyre & Auto - Launceston City

Respuesta de mycar Tyre & Auto - Launceston City

Hi Louise​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

Great customer service from Launceston City.

Great customer service from the city location. Thoroughly explained issues, repairs and processes. Not disappointed in using MyCar for the first time, will continue to use for all future needs. ⭐️⭐️⭐️⭐️⭐️

14 de mayo de 2025
Valorada con 3 estrellas sobre 5

Cleaning

Not sure what a $49 cleaning fee is. Did not reset the service indicator so will have to return to fix

23 de abril de 2025
Valorada con 1 estrellas sobre 5

Poor Service & Unprofessional Conduct…

**Poor Service & Unprofessional Conduct – Do Not Recommend**

**30/05/2024:** I took my car for servicing at My Car tyre and auto Launceston @ York street . After the service, my engine light was on, and upon checking, I found that a valve had been left disconnected—an unacceptable oversight.

**18/05/2024:** I returned due to a leaking radiator. They charged me $480 for parts (the same parts are available elsewhere for $230), plus $330 for labour and coolant. The next day, I noticed no coolant in the tank. When I went back to clarify, an Indian staff member simply filled the coolant tank with water instead of proper coolant—a clear sign of negligence.

**13/03/2025:** Despite previous issues, I gave them another chance. After servicing, they claimed there were no issues, yet the next day, my steering wheel was shaking. When I questioned them, the same Indian staff member dismissed it, saying my wheels were fine. However, TAS Brake later confirmed my disk pads needed replacement something that should have been flagged during servicing.

**27/03/2025:** I had a booking for my second car at 10 AM, but the Indian staff member claimed it was for 8AM and canceled my appointment without prior notice, forcing me to rebook for the following week.

Additionally, I pointed out that my front left tyre had low air pressure. Without properly checking, the same Indian staff member incorrectly claimed it was a puncture. Later, he admitted it was just low air—yet he overfilled it to 270 PSI (when it should be 240 PSI). Even after I specifically asked him to check the other tyres , he ignored my request, leaving them unchecked.

This service centre is not what it used to be. The repeated negligence, overcharging, and unprofessional behaviour—especially from the Indian staff member—have left me deeply disappointed. I do not recommend My Car tyre and auto Launcestonto anyone seeking reliable and honest car servicing.

27 de marzo de 2025
Logotipo de mycar Tyre & Auto - Launceston City

Respuesta de mycar Tyre & Auto - Launceston City

Hi Sunil​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

Reliable

Reliable, trustworthy and great customer service. I’ll definitely be back and recommending to family and friends

11 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from mycar CE Launceston

Having had a good experience with MyCar in Darwin, I didn’t hesitate to use them to service my Landcruiser during our holiday in Tasmania. The booking process was easy, i was able to drop the car off and have it finished within a couple of hours and the guys went above and beyond the service doing a couple of extra items for me.

6 de marzo de 2025

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