mycar Tyre & Auto - Lilydale Opiniones 

385
TrustScore: 5 sobre 5

4,8

444 Maroondah Highway, 3140 Lilydale, VIC, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lilydale MyCar, you guys are always going above and beyond. Thank you so much for today, fitting my car in at last minute. Always friendly and helpful. Thanks again.

Valorada con 5 estrellas sobre 5

I had a problem with the engine glow plugs in my VW Passat. The Mycar mechanic diagnosed the problem and advised me that they were not well versed with my German car and suggested following up with... Ver más

Valorada con 5 estrellas sobre 5

Friendly and professional staff down at Lilydale myCar No high pressure sales or carrying out unnecessary works. They always stick to whatever my budget is. Proactive communication too via pho... Ver más

Valorada con 5 estrellas sobre 5

Staff are always friendly and helpful. I keep returning to the Lilydale store as the service is always excellent. I was able to get an appointment at short notice ahead of the Easter long weekend. The... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Lilydale

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

385 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,8

Todas las opiniones

(385)

29.263 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brodie the Rock Star!!

Brodie the Rock Star!!
Brodie was super helpful and patient. The work done on the car was excellent and I cannot recommend Mycar enough!!

22 de noviembre de 2024
Valorada con 3 estrellas sobre 5

Level of customer service has slipped

I usually get a phone call post inspection of my vehicle which is nice to breakdown anything that might need to be done or what was found. This time I didn’t get that level of service.

I also had in my notes about the seal of my windscreen which needed to be re glued I have never heart of an auto shop not having the glue for this so was very disappointed that now I have to organise to take it somewhere else to have this rectified. Also if the matter had have been discussed over the phone I could have organised it for the same day.

18 de noviembre de 2024
Logotipo de mycar Tyre & Auto - Lilydale

Respuesta de mycar Tyre & Auto - Lilydale

Hi Hannah​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

One call does it all.The prpcess of being able to buy on…

The prpcess of being able to buy on line and book an appointment for fitting was there but I chose to call and check stock at a particular store. The operator was helpfull and from there the booking etc was easy. The staff at Lilydale were also friendly and helpfull.

7 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Very happy!

I pre-ordered four tyres and a wheel alignment from the website. Drop off was easy and the job was finished very promptly. Very happy with the service!

10 de octubre de 2024
Valorada con 5 estrellas sobre 5

service & sway bar link replacement

provided straight forward explanation of what needed to be done and the estimated costs. called with regular updates throughout the process to keep involved with how things were tracking. very positive and smooth sailing experience with no fluffing around

7 de octubre de 2024
Valorada con 5 estrellas sobre 5

Tyres ordered in

Tyres ordered in, fitted ,balanced and aligned the next afternoon. No waiting, professional and courteous

2 de octubre de 2024
Valorada con 5 estrellas sobre 5

All up, a great experience

Booking was easy.
Staff were friendly and helpful, not only that,but they listened.
I received an update after the inspection. No surprises.
Afterpay was also available, so I was able to spread the cost out.

3 de octubre de 2024
Valorada con 5 estrellas sobre 5

Great customer service from the team

Great customer service from the team, especially Brodie. My Car Tyre & Auto Lilydale looks after the tyres on all of our cars and they’re always friendly, helpful and competitive with prices.

17 de septiembre de 2024

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