The customer service was simply outstanding! The guy on the front desk in the Mandurah store was super friendly; helpful; and professional. I’ve been there now a few times; and it’s always welcomi... Ver más
Localización
Cambiar localizaciónMandurah Forum Shopping Centre, 5 Dower Street, 6210 Mandurah, WA, AU
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Consulta las opiniones de los clientes
Had a puncture on my Haval H6 and had to put on the space saver tyre.I went to Mycar tyre & auto on the Saturday morning after Boxing Day as they were the only tyre service open in Mandurah there were... Ver más
It this stage I don't know what to really rate mycar Mandurah. Over the last 3/4 months I've had to come in every 2 weeks to rectify or "fix" an issue with my car. The last visit I've been told... Ver más
Wouldn’t go anywhere else to have my car serviced , tyres renewed and anything else which would crop up. Their professionalism, and kindness shown to me is outstanding. Thanks to all the team in... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Mandurah
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
Mandurah Forum Shopping Centre, 5 Dower Street, 6210, Mandurah, WA, Australia
- (08) 6330 7422
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friendly staff
friendly staff, my car was brought to the door as i was waiting. service with a smile.
nice people
Great service at my car Mandurah
Great service at my car Mandurah. Dedicated experienced staff. Thank you
Customer Service
Booking was professional, tyre fitting took longer than said.
In saying this , they were busy.
An observation whilst waiting ,Cam was very professional / helpful on the phone and in person to customers.
the job was done efficiently and on…
the job was done efficiently and on time with the booking I made. Very informative with what was required and checked other tyres to be sure they were ok for now
Friendly affordable service but was…
Friendly affordable service but was told it would take a hour to fit 2 new tyres however 3 hours later it was finally done
Great staff Friendly and…
Great staff Friendly and knowledgeable. Been a client of theirs for over 7 years. Always happy with their servicing
Mandurah My Car
they were very fast and efficient and had great customer service skills the only negative was getting hold of them on the phone to book in but i will definately return and be getting my tyres here now on .
Very good and quick service
Good service -- helpful, accommodating to my needs.
Had tyresI needed in stock and fitted next day !
Quick and efficient service.
Quick and efficient service.
Happy with their works with my 5 tyres and wheel allignment.
Could've been better
I got a deluxe/premium service, mainly because I really needed an oil change but the next day it actually looked more black, almost like ink, over a week later and it's still like that. I thought even a basic service includes changing all filters but only the oil filter was done and when looking at the part of the invoice about what needs doing, filters were one of the things mentioned, why didn't they cal to ask if I wanted them to do that then? Usually when getting a service I'm called to ask if I want any small things done (except anything major or time consuming of course) but even when picking up the car the guy didn't explain any of the things listed on the invoice, just mentioned a small leak and the filters, however when looking over the list later i saw that it mentioned the timing belt was cracking... Isn't that something of more importance than some dusty filters? And couldn't the small leak have been fixed when noticed (if not a major job of course). I just feel like maybe I paid almost $300 for an oil top up, the radiator topped up with water and a quick glance over other parts with no explanation of what really needs fixing or an offer to quote those things. I also didn't get a reminder the day before and wasn't called when car was ready even though they knew I was walking around the shops while waiting (but they did say they were having issues with emails and texts etc) The guys working there were friendly though, I just think a lot more could've been done and/or at least explained better.
Helpful team great price
The team were very helpful and accomodating. They got us in on the day we booked and rang to tell us when job done.
Informative….job completed on time.
Great service.
Extremely happy with promo offer of half price tyres.
Hope there are more of these offers plus special offers on service.
I was very happy with my log book service
I was very happy with the convenience of taking my car in to mycar and the close proximity to the Forum Shopping Centre. I dropped my car off at 8am and it was ready pickup at 10am as I had requested. The cost of the log book service was excellent with $100 off the original cost and I received 1 years free roadside assistance which was a great bonus. I will definitely book again for another car service.
Always a pleasure
Always reliable and the cost is way better then most places I've been too
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