Friendly staff, easy to book, the keep you well informed both during my car service and after service is excellent. My service cost was reasonable.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The staff behind the counter were great. They made the experience enjoyable and easy going. I can't fault the workmanship on the vehicle.
Smooth pickup and drop off and very easy to converse with. Clear message on what extra work was needed on the car and only did what was asked. Didn't try to push for anything. The part were grossly... Ver más
I booked my car in as it wasn't driving well .I was able to drop it off in the morning to see what needed doing I received a call outlining what should be done etc..I agreed an was driving my car bac... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Mobile Servicing - Werribee
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
250 Heaths Road, 3030, Werribee, VIC, Australia
- 02 94078882
4,5
Excelente
55 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service and good customer…
Excellent service and good customer relation. Informed the condition of the vehicle and advised that what action do we have to take the vehicle in good working order
30 de abril de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
so i got a roadworthy
so i got a roadworthy. they failed my plastic headlights and wanted to charge me $500 for the pair plus $250 fitting. i was able to buy the pair for $100 and it took me a middle aged non mechanical female 30 minutes to do, tell me tey are not a rip off.
22 de abril de 2025
Opinión espontánea
Respuesta de mycar Tyre & Auto - Mobile Servicing - Werribee
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Very disappointed with lack of customer service
At time of booking, I was informed my car needs to be left at the location for four(4) hours after dropping it off at 0800
I had made a 13:30 appt. To have c- rays followed by a 15:00 appt with my GP leaving the mechanic 5.30 hours
They insisted that my car needs to be at their location between 0800 to 16:00 I expressed my disappointment for not being told at time of booking as I would not have committed to medical appointments The staff member talking to me had a toothpick hanging out of his mouth the whole time and was rather rude
I ended up canceling the service but to add further to my disappointment, I received a text message at approximately 15:45 telling me that work on my car is completed and ready to pick up
My Car has nothing to be proud of and the “people” ads are false
13 de abril de 2025
Respuesta de mycar Tyre & Auto - Mobile Servicing - Werribee
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I changed my battery and alternator a…
I changed my battery and alternator a while ago and still I got the same problem. I paid top dollar but I got worse service
2 de abril de 2025
Respuesta de mycar Tyre & Auto - Mobile Servicing - Werribee
Hi Senthil,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Quick service and excellent customer…
Quick service and excellent customer service
1 de abril de 2025
Stop upselling unnecessary work.
26 de marzo de 2025
Respuesta de mycar Tyre & Auto - Mobile Servicing - Werribee
Hi Ross,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I am very happy with my car services
I am very happy with my car services. I can only describe 3 words; professional, friendly and honest.
18 de marzo de 2025
need to wait at least half an hour…
need to wait at least half an hour before I can get my car also doesn't ask if I got a flybuys card also need to follow up the fill'n'service voucher from shell they should tell me all the promo so that we know every thing on it
24 de febrero de 2025
Respuesta de mycar Tyre & Auto - Mobile Servicing - Werribee
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Helped me with getting my car fixed to…
Helped me with getting my car fixed to be able to drive safely
28 de febrero de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.