From the first phone call the boys were professional and helpful. My car handles great. Would definitely recommend MyCar Narellan.
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Consulta las opiniones de los clientes
The staff were polite and friendly, especially Robert who took the time to answer all our queries. My car was ready to be collected ahead of time and I received a polite phone call to explain that a w... Ver más
I recently had my car log book service done, and I couldn’t be happier with the experience. The whole process was quick and efficient from start to finish. The team was professional, well-organized, a... Ver más
Friendly counter staff car appears to be running well after 120k service. Disappointed that my car interior stinks of petrol fumes. Possibly the reason my windows were left half open when I collected... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Narellan
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
326 Camden Valley Way, 2567, narellan, NSW, Australia
- (02) 9212 8963
4,7
Excelente
561 opiniones
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Very smooth process
Easy took book in, nice staff, good communication, cars never felt better to drive after new tyres and a service
24 de junio de 2025
my car tyre and auto 5 star
just a very professional experience...clean workshop , good price and great staff
24 de junio de 2025
Reliable and efficient workers
Came in for a pink slip and was done less than an hour. They are friendly, efficient and great workers. Great customer service
16 de junio de 2025
I took my car for rego check and change…
I took my car for rego check and change of tyre. They found sway link front was broken they fixed it and also did the wheel alignment. But they didn’t check the radiator was leaking. Later I found smoke coming out of bonnet, I took it back and they said radiator leaking it will cost be another $1045. My question is why they didn’t check or see this.
6 de junio de 2025
I always have a good experience at mycar
I always have a good experience at mycar. The staff are always friendly and accommodating and the work is done thoroughly and efficiently.
7 de junio de 2025
Always great customer service
5 de junio de 2025
They were professional
They were professional, timely and cared about my car. They also gave me great deal on my tyres.
6 de junio de 2025
Excellent Customer Service & Honest
29 de mayo de 2025
The Total Package
The staff and service at MyCar are first rate. I wouldn't consider having my car servided anywhere else. It is real value for money and service with a smile.
27 de mayo de 2025
Quick service at a reasonable price
Quick service at a reasonable price to get windscreen wipers changed!
28 de mayo de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Always adding onto the costs of…
Always adding onto the costs of service, the price paid is never the price the service ends up costing. This time the additional cost was more than double the original price paid. The items they said they changed (windscreen wiper blades) didn’t appear to be changed at all. It appeared to be a common practice of upselling as they were making several calls while I was there doing the same thing to other customers. I will be looking for an alternative place to service my car that provides upfront costs
26 de mayo de 2025
Respuesta de mycar Tyre & Auto - Narellan
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
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