From the first phone call the boys were professional and helpful. My car handles great. Would definitely recommend MyCar Narellan.
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Consulta las opiniones de los clientes
The staff were polite and friendly, especially Robert who took the time to answer all our queries. My car was ready to be collected ahead of time and I received a polite phone call to explain that a w... Ver más
I recently had my car log book service done, and I couldn’t be happier with the experience. The whole process was quick and efficient from start to finish. The team was professional, well-organized, a... Ver más
Friendly counter staff car appears to be running well after 120k service. Disappointed that my car interior stinks of petrol fumes. Possibly the reason my windows were left half open when I collected... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Narellan
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
326 Camden Valley Way, 2567, narellan, NSW, Australia
- (02) 9212 8963
4,7
Excelente
561 opiniones
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Good customer service
Good customer service, Friendly staff. Service was done before time.
16 de febrero de 2026
Very friendly service
Very friendly service, explained mechanical problems with my car
17 de febrero de 2026
Friendly team members and does the job…
Friendly team members and does the job well.
14 de febrero de 2026
Rob the manager is rude and has no…
Rob the manager is rude and has no Customer service skills. Did not want to price match offer from dealer
11 de febrero de 2026
Better than the dealerships
I’ve been having both my cars serviced at Narellan branch for a couple of years now. Staff are very friendly and the level of service has been impeccable. I wouldn’t hesitate to recommend them to my colleagues.
9 de febrero de 2026
Best Service Each and Every Time.
As always, friendly staff offering a reliable service.
Dropped the car off, I was able to go do some shopping. When the car was ready, I recieved a text message to collect. Very easy process.
23 de enero de 2026
I asked for the car to be ready by 10am…
I asked for the car to be ready by 10am and it was ready just before that. I was so thankful.
5 de febrero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Disgraceful service
Had such a horrible experience here. Took over 9 hours for a simple service and 2 light globes change. Was spoken to so rudely. Came to pick up the car after 8.5 hours and they hadn’t even finished because they were waiting on globe delivery however it was at their front door in a box they just couldn’t be bothered to go get it. I attempted to make a formal complaint and the response was from Riley Fegan and he said to go make a formal complaint with fair trading and good luck then closed the case without doing anything. Refused providing their complaints policy and or procedures as well as refusing my request for a higher up management. Absolutely disgraceful
4 de febrero de 2026
Respuesta de mycar Tyre & Auto - Narellan
Hi Mikayla,
Thank you for your feedback.
Whilst we apologise for your experience, the information you have stated is not correct. As noted by our Customer Care Team, your case has been thoroughly reviewed and responded to in full, in accordance with our complaints process. A formal outcome has already been provided to you.
Kind regards.
The team were able to get my vehicle…
The team were able to get my vehicle serviced quickly and explained options for work that needed to be done.
31 de enero de 2026
Very professional not long waiting time…
Very professional not long waiting time they always out to help you highly recommend
24 de enero de 2026
Efficient everything!
Efficient drop off, pick up, Online billing, and the car is running great.
29 de enero de 2026
The front desk was very accommodating…
The front desk was very accommodating and follow-up calls to discuss suggested additional actions were courteous and informative.
21 de enero de 2026
Rob made the whole service experience…
Rob made the whole service experience fantastic and smooth thanks mate
22 de enero de 2026
Efficient service when attending for…
Efficient service when attending for pink slip.
15 de enero de 2026
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