The team was at Neutral Bay branch provided prompt, friendly service. They brought to my notice the warranty on my tyres purchase warranty and my upcoming service: proactive customer support. Thank y... Ver más
Localización
Cambiar localizaciónShell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089 Neutral Bay, NSW, AU
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Consulta las opiniones de los clientes
The side mirror’s cover and light had been knocked off accidentally when reversing the car. The manager at mycar Neutral Bay came and had a look at the car and fixed it immediately on the spot and re... Ver más
Really Great service. Explained the details well, so was aware of work needed upfront. Was able to get a part in and changed on the day, which made the experience seamless, and was appreciated.
We needed our gearbox serviced. Quoted $650 After the job was completed we were invoiced $450 We were advised that the filter kitted quoted was incorrect and adjusted the price accordingly. Looks... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Neutral Bay
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
Shell Coles Express Service Station, Corner of Ben Boyd Road and Ernest Street, 2089, Neutral Bay, NSW, Australia
- (02) 9212 8905
4,7
Excelente
462 opiniones
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Painless rego check.
A thorough rego check delivered with minimal fuss within one hour. I couldn't have asked for better.
17 de julio de 2025
Great service
17 de julio de 2025
Peace of mind knowing my car is being…
Peace of mind knowing my car is being looked after by good mechanics and honest workmanship.
12 de julio de 2025
Easy service process
Easy to book in, drop off and collect my car. Work was discussed and explained with me on collection. Very good service thank you.
11 de julio de 2025
Prompt friendly service!
Prompt friendly service!. Professional service...job completed on time.
10 de julio de 2025
Not super happy with the wheel balance…
Not super happy with the wheel balance and alignment since the wheel now wobbles under brakes.
3 de julio de 2025
Replacement part (left wing mirror)…
Replacement part (left wing mirror) obtained quickly. Part installed without delay. Very satisfied.
26 de junio de 2025
Thank you.
I very much appreciated the courtesy of Dushan at Neutral Bay for making an elderly driver with an old car feel like a valued customer. I was very grateful for the excellent service of having problems attended to and the efforts to have work completed on time.
20 de junio de 2025
The technician did not delay doing my…
The technician did not delay doing my job. I am very satisfied with their prompt and honest service. I will not hesitate to recommend the my car service at Neutral bay to my friends and family in the future.
16 de junio de 2025
They keep my car safe for driving
11 de junio de 2025
Great Service
12 de junio de 2025
Very efficient team
Very efficient team . Offered competitive tyre prices. Car was ready early before requested time.
4 de junio de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
A total rip-off
A total rip-off. Took my Golf to MyCar NB for a service in Jan—by the next month the coolant tank was completely empty and I had to refill it myself. That’s basic stuff! On top of that, terrible service when replacing a pre-ordered tyre—kept our driver waiting over an hour despite promising it would take 15 minutes. Rude attitude too. Avoid.
17 de enero de 2025
Opinión espontánea
Respuesta de mycar Tyre & Auto - Neutral Bay
Hi Caitlin,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Prompt professiomal service
Prompt service. Clear and timely communication. I felt the service did try to solve the problem in the best and most cost-effective way.
31 de mayo de 2025
Quick and reliable service
Quick and reliable service. Went for the rego inspection and it was very quick
29 de mayo de 2025
Very good services with good advise and…
Very good services with good advise and recommendations!
23 de mayo de 2025
Very helpful and skilled team
George and the team were very frank and honest. They did their best to fit my tyre replacement in. Always friendly. Excellent service (again)!
22 de mayo de 2025
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