mycar Tyre & Auto - New Town Opiniones 

190
TrustScore: 4.5 sobre 5

4,7

Centro New Town Shopping Centre, Enter off Pirie Street (near Risdon Road), 7008 New Town, TAS, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I took my car in for a new timing belt today as it was due, and once they had a look, it turned out that I do not need a new timing belt just yet. They did not even charge me for the time taken to fin... Ver más

Valorada con 5 estrellas sobre 5

Arrived in the morning to book my car in for a service and tyre change. I was fully expecting to wait for a week or so especially if the tyres needed to be ordered in but turned out the tyres were in... Ver más

Valorada con 5 estrellas sobre 5

The team at My Car have been my mechanics of choice from the start. They've explained in real language that I understand, anything that has needed attention on my car, identified anything that may be... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer service , friendly polite and ensured I was looked after while I was there. Very easy to leave with the team and access multiple shopping experiences while you wait. Car was ready... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - New Town

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Centro New Town Shopping Centre, Enter off Pirie Street (near Risdon Road), 7008, New Town, TAS, Australia

  • (03) 6325 7602

4,7

Excelente

TrustScore: 4.5 sobre 5

190 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(190)

32.265 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really helpful staff

Really helpful staff communicated to me what the problems were with the car after servicing it, were able to fix most of the issues and recommended where to go to get the other things done.

18 de marzo de 2025
Valorada con 5 estrellas sobre 5

Solid

Reliable, punctual, great communication and super friendly.

19 de marzo de 2025
Valorada con 5 estrellas sobre 5

Great staff and speedy

Workers at New town services my car and supplied and fitted new tyres for me

Great service pointed out a few issues for me and were quick especially for a Saturday morning!

Will be using again

1 de marzo de 2025
Valorada con 1 estrellas sobre 5

Complaint about Incomplete and Poorly Carried Out Service at the Garage

Yesterday at approximately 2:34 p.m I took my car in for a general service, which included an oil and filter change. I asked the mechanic how long it would take, and he told me about an hour and a half.
However at 3:31 p.m I received a message informing me that my car was ready. I found it strange that the service had been completed so quickly. When I picked up the vehicle I mentioned to the mechanic that it seemed too soon for the service to have been completed.

Upon arriving home I noticed that the lower cover which protects the underside of the car was missing. Mazda vehicles have a low front end I returned to the garage to ask about the cover, and the person who attended to me explained that it was broken on one side. I clarified that it was important for the cover to be in place regardless of whether the right side was slightly damaged. I made it clear that the car should be returned exactly as I handed it over, with all its parts, and insisted that the cover be put back as he had no permission to modify my vehicle, remove or replace parts.

Now I have doubts as to whether the service was actually carried out. Today I hired another mechanic to inspect the oil and filter change, and we discovered that the air filter was neither replaced nor cleaned VERY POOR SERVICE.

AND I PAID FOR A FULL SERVICE THAT WAS NOT FULLY CARRIED OUT.

19 de febrero de 2025
Opinión espontánea
Logotipo de mycar Tyre & Auto - New Town

Respuesta de mycar Tyre & Auto - New Town

Hi Maria​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

No hassle

No hassle, dropped off the car and picked it up within 2hrs as agreed. Great service.

11 de febrero de 2025
Valorada con 5 estrellas sobre 5

Outstanding service and after care.

I book my car in and when I pick it up im told how the service went. Although I don't do big klms a year I have the car serviced each February and don't ever need anything done between service because of their care.

5 de febrero de 2025
Valorada con 5 estrellas sobre 5

Mark was fantastic

Mark was fantastic! sorted a problem immediately for our Red Cross transport vehicle. This meant keeping the car on the road to collect vulnerable clients. 😊

31 de enero de 2025
Opinión espontánea

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