Amazing Manager Jeremy and Great Team Member Jesse ….. going above and beyond in looking after their customers ! Many thanks MyCar Point Cook. Thank you Julius M for putting these two legends here in... Ver más
Localización
Cambiar localizaciónPoint Cook Town Centre, 5 Main Street, 3030 Point Cook, VIC, AU
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Consulta las opiniones de los clientes
Professional, friendly, and very helpful. I own two MB vehicles and have trusted Mycar Auto Point Cook for my tyre services over the past 8 years. Their service is excellent, prices are reasonable,... Ver más
Booked my car in for a wheel alignment. Having recently bought the car, didn't expect anything wrong, however the guys at MyCar Point Cook called me and told me they'd found a small, but significant s... Ver más
Jeremy had been very helpful throughout the process and personally valued his expert advice regarding the condition of my car. I've taken necessary steps as per his recommendation and now my car is ba... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Point Cook
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
Point Cook Town Centre, 5 Main Street, 3030, Point Cook, VIC, Australia
- (03) 8585 7168
4,6
Excelente
358 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Car Service - Excellent
I really appreciate the service provided to me. I was given explanation and advise on the costs needed to be resolved on my car. They also tried to fit in the urgent repairs during my service. The staff were helpful. I will be making this place my regular car servicing place.
12 de octubre de 2024
The Service desk team are fantastic-…
The Service desk team are fantastic- communicating what work was completed and potential future considerations
11 de octubre de 2024
Gary Singh was very professional and…
Gary Singh was very professional and polite.
9 de octubre de 2024
Different feelings
I don't know computers and I don't speak English well. But I know he is of Indian descent. Very nice.
Thank him.
"mycar" will be louder because of his presence
28 de septiembre de 2024
I just rocked up at 3pm and checked if…
I just rocked up at 3pm and checked if my front Tyres can be replaced. They accommodated and got this done within few hours
Thanks to the Store Manager, missed his name.
1 de octubre de 2024
Although they were understaffed as a…
Although they were understaffed as a result of illness, they still provided a great service.
22 de agosto de 2024
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Unsure of their expert advise?
I just think that the price from my last maintenance is quite high and not sure as I am not expert for car, if what I pay justifies the prices being loyal to MyCar as my place for car servicing. You can check that in my record. Moreover, after the service, the additional works to be done is not even sure if that will help the car to last longer and even discouraging me to go ahead with the repair. Hoping for more informed decisions or full assessment of my car servicing as it seems I am not given right advise.
19 de septiembre de 2024
Respuesta de mycar Tyre & Auto - Point Cook
Hi Denny,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Competitive tyre price
Competitive tyre price, good quality and lots of extra free services
23 de septiembre de 2024
Trusted Mechanics in the West
I paid for a service online and I selected an extra service the mechanic advised my car didn't require and provided a refund. The car was also serviced in a timely manner.
22 de septiembre de 2024
Got what i asked for in the times i…
Got what i asked for in the times i requested.
15 de septiembre de 2024
Excellent customer service
7 de septiembre de 2024
Great communication & service
Great communication on what extra was required for my service, easy drop off & pick up
12 de septiembre de 2024
Great service
Great service, blokes are friendly and professional, work was quick!
Highly recommended
11 de septiembre de 2024
Tyre care plan is fantastic
Fantastic people, mostly reasonable costs for everything... tyre care plan is great especially if you have punctures, they fix it free of cost. No unnecessary works quoted/ pushed.
28 de agosto de 2024
They were quick and kept us informed…
They were quick and kept us informed great customer service highly recommended
31 de agosto de 2024
Garry and team was very helpful
Garry and team was very helpful, and did the job very quickly
31 de agosto de 2024
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