mycar Tyre & Auto - Rouse Hill Opiniones 

234
TrustScore: 4.5 sobre 5

4,5

Resolution Place 4, 2155 Rouse Hill, New South Wales, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having had a brake service on my mini, l still had a warning light on the dash. I called the Rouse Hill store who quickly responded by asking me to return the car the following day. Josh checked the c... Ver más

Valorada con 5 estrellas sobre 5

Grant went out of his way to fit in our urgent repairs to our Subaru; & being interstate visitors Grant made sure to prioritise our job. This couldn’t have happened without the Mechanic, Josh working... Ver más

Valorada con 5 estrellas sobre 5

I've been taking my old Nissan Tiida to Grant and the team for a few years now, and haven't been disappointed. I've now started taking my wife's mini to them as well, given Mini Australia has been ch... Ver más

Valorada con 5 estrellas sobre 5

I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Rouse Hill

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Resolution Place 4, 2155, Rouse Hill, New South Wales, Australia

  • (02) 8048 3868

4,5

Excelente

TrustScore: 4.5 sobre 5

234 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(234)

29.293 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Courteousness , helpfulness and understanding. Nice to know it’s not dead.

Having had a brake service on my mini, l still had a warning light on the dash. I called the Rouse Hill store who quickly responded by asking me to return the car the following day. Josh checked the car and quickly diagnosed a different brake sensor causing issues. He came up with a solution and resolved the problem with promptness, a full explanation and offered it all at no cost. Amazing service. Thank you Josh and the team at MyCar Rouse Hill.

11 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would leave no stars

I would leave no stars, but that's not an option. I came in for a rego check/pink slip because it was local and they insisted I pay $1600 for a miscellaneous problem. Then they told me I also had to replace the control arms which would be $3000. I took it somewhere else because by now I was skeptical and my new mechanic replaced the brake pads, problem fixed, and said there was nothing wrong with the control arms. Now I doubt the original $1600 was also unnecessary. I would NEVER go back here again. Be try un-trustworthy. Either that, or they know nothing about cars and are diagnosing on a whim.

20 de octubre de 2025
Opinión espontánea
Logotipo de mycar Tyre & Auto - Rouse Hill

Respuesta de mycar Tyre & Auto - Rouse Hill

Hi Emily​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

EXCEPTIONAL CUSTOMER SERVICE

Grant from My Car Rouse Hill is the best. He is the most obliging, helpful and courteous man ever to deal with. Nothing is a problem for him. Have seen him several times with my elderly Red Toyota Corolla and will continue to use this branch for servicing. I don’t live in the area but the service given to me is exceptional. A pleasure to deal with. Thank you to his staff as well for their help every time. Thank you from Annette Adams

17 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

mycar Rouse Hill – True Customer Focus

I just want to give a shout-out to Grant and the team at mycar Tyre & Auto Rouse Hill. Recently, my rear right brake light bulb burnt out, so I popped in without an appointment hoping to just buy a replacement globe.
The manager couldn’t have been more helpful. He immediately offered to replace it for me on the spot — at no charge — with a big smile and genuine courtesy. I was thoroughly impressed by this level of care and generosity. In a world where many businesses charge you for every little thing, mycar went above and beyond without hesitation.
Professional, friendly, and truly customer-focused, I highly recommend them to anyone looking for trustworthy auto service in the Rouse Hill area!
Thank you, mycar Rouse Hill — you’ve earned a customer for life!

17 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best there is for car servicing

I always go to MyCar Tyre & Auto at Rouse Hill.
They always give 5 Star service and look after the owner as well as the car.
Their workmanship is up there with the best.
They have serviced my car for 8 years now.
Second to none. Wouldn’t consider going anywhere else.

10 de junio de 2026
Valorada con 5 estrellas sobre 5

Once again the service provided by Toni…

Once again the service provided by Toni and Grant was outstanding .Always honest and professional which is appreciated .What could have been a major problem was diagnosed as minor and handled in a timely and cost effective manor .

4 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team at Rouse Hill are always…

The team at Rouse Hill are always friendly and efficient. Have been serving my vehicles at mycar for the last 8 years and at the Rouse Hill store since it opened and have always had a great customer experience. Thank you

27 de mayo de 2026
Valorada con 5 estrellas sobre 5

As usual I wasn't surprised by the…

As usual I wasn't surprised by the excellent customer service provided at Rouse Hill My Car.
I had a very short wait before my pink slip was completed. Hats off to the young lady at front of house for her warm greeting on such a cold morning.
See you for my service

23 de mayo de 2026
Valorada con 2 estrellas sobre 5

Indifference to customer experience

The wheel alignment , balancing and rotation was very fast and was done in less than 30 mins. So barely any wait time. What was disappointing was there was absolutely no explanation or hand over comments on how things were and what was done. It is important to know what was done . Since this was prepaid , I was just handed the invoice and car key.

My dealership service centre does better where they show me the report of what was before and after alignment and explanation of rotation and anything that they noticed like wear of tyres etc. there is no cost advantage to come to Mycar and of service is poor too, I will look elsewhere now.

They purposely had disconnected my dashcam by pulling out power cable when they drove into service bay! This with hurried service with zero communication makes me wonder if I chose poorly by going to them.

22 de mayo de 2026

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