mycar Tyre & Auto - Rouse Hill Opiniones 218

The wheel alignment , balancing and rotation was very fast and was done in less than 30 mins. So barely any wait time. What was disappointing was there was absolutely no explanation or hand over comments on how things were and what was done. It is important to know what was done . Since this was prepaid , I was just handed the invoice and car key.

My dealership service centre does better where they show me the report of what was before and after alignment and explanation of rotation and anything that they noticed like wear of tyres etc. there is no cost advantage to come to Mycar and of service is poor too, I will look elsewhere now.

They purposely had disconnected my dashcam by pulling out power cable when they drove into service bay! This with hurried service with zero communication makes me wonder if I chose poorly by going to them.

Quick, reliable service with great team out the back

My car is like a re-born. Everything goes very well, my car is now very smooth. Thx for your expertise to repair my car.

We always get good service from you. Just keeping you on you on your toes not giving you 5 stars

Great smooth experience. Staff and service were great

My car was booked to have a wheel rotation & alignment. First date booked was cancelled by Mycar due to an electrical issue in the workshop. Work was re-booked for 5/5/26. I was asked to prepay for the rotation & alignment. When the car was apparently finished I was made aware there was some additional work recommended & to call back if I wanted it completed. After getting home I read the technician comments that they couldn’t do the wheel alignment due to excessive wear to the bushings to the control arms. I went back to the store to clarify with the Manager whereby he offered a refund for the alignment that he didn’t know wasn’t done. The problem I have with this is the cost to replace the control arms & the other recommended items came to $3750.00. Another example of older Australians being taken advantage of. I definitely won’t be back there

The online booking was easy. The customer service technician was polite and efficient. overall a pleasant experience

Grant and the team always give great customer service and take care of my car for me and provide me with their findings and recommendations, quotes promptly

Easy online booking. Fair pricing with professional setup, and staff.

Grant and Toni once again provided a professional , honest and cost effective service ..

Easy on line booking. Friendly staff.

Friendly and fast service. Great detailed pink slip report. Highly recommended.

Best customer service; very good explanation and solution in professional way.

Peace of mind 👍

Was easy and convenient to book and pay online, Staff were lovely, they did the pink slip check in about an hour, shop isn’t crowded and chaotic. Overall it was an stress-free experience.

Great customer service
Helpful and professional.

Always great service

They went out their way to deliver the service

They did a great job. Kept me informed how long it was going to take and why it was going to take that long. I am pleased with their level of service

friendly staff, car was ready on time, all work done.