mycar Tyre & Auto - Smithfield Opiniones 

940
TrustScore: 5 sobre 5

4,8

Smithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878 Smithfield, QLD, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lance always takes the time to answer even my basic questions. I can see he is busy but trust his advice on tyres and car services and repairs. I’ve been going there for years and can’t see this cha... Ver más

Valorada con 5 estrellas sobre 5

Good honest advice, a decent bunch of blokes. Happy to keep using have been several times with different cars and always good service.

Valorada con 4 estrellas sobre 5

Once they got started they were good, but owing to a misunderstanding about an appointment I had to wait 4 hours at their shop to get the service. This might have been due to poor communication from... Ver más

Valorada con 4 estrellas sobre 5

There was a misunderstanding on the appointment and I arrive at a much earlier time. The staff nicely did their best to anticipate the little repair for me so I did not have to wait too long. Only l... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Smithfield

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Smithfield Shopping Centre, Enter off Captain Cook Highway (near Kennedy Highway), 4878, Smithfield, QLD, Australia

  • (07) 4848 7508

4,8

Excelente

TrustScore: 5 sobre 5

940 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,8

Todas las opiniones

(940)

32.165 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Puncture repair Mark was abrupt with his manner on my…

Mark was abrupt with his manner on my arrival,
when I returned he was in a better mood and more pleasant. His customer service skills need to improve for a better rating.

15 de noviembre de 2025
Logotipo de mycar Tyre & Auto - Smithfield

Respuesta de mycar Tyre & Auto - Smithfield

Hi Irene​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 4 estrellas sobre 5

Understanding staff

It's close to where I live friendly helpful staff in and out quickly always neat quality work and service

17 de noviembre de 2025
Valorada con 5 estrellas sobre 5

OUTSTANDING MANAGER AND MECHANICS

THE COMPANY HIT THE JACKPOT BY HAVING MARK AS MANAGER AT SMITHFIELD, CAIRNS. HE HAS EXCELLENT CLIENT COMMUNICATION, HAS A CHEERFUL SYMPATHETIC DISPOSITION AND HAS THE KNACK MAKING COMPLEX MECHANICAL EXPLANATIONS SIMPLE TO UNDERSTAND.

PETER WURZEL

22 de noviembre de 2025
Valorada con 4 estrellas sobre 5

Had complications but were resolved

Went in for a tyre change and swapped wheels and was told the job was finished. Picked up, went home and checked, no work had been done. Called back to come back in and got the work done. Still rated highly as I haven’t had issues in the past, mistakes happen.

21 de noviembre de 2025
Valorada con 5 estrellas sobre 5

They phoned me during the work advising…

They phoned me during the work advising other problems needed attention, thus getting the Ok and fixing all problems. This is preferred to finding out when collecting the car, and needing to rebook.

14 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Lance was fantastic

Lance was fantastic. He got my car done early and even told me what I needed to get done and the estimated price

11 de noviembre de 2025
Valorada con 4 estrellas sobre 5

Accommodate timeframe

There was a misunderstanding on the appointment and I arrive at a much earlier time. The staff nicely did their best to anticipate the little repair for me so I did not have to wait too long. Only little neg. they didn't close properly the bonnet but that is not a big deal. I noticed it when home and closed it.

5 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service - they make it a very easy and smooth process for new tyres. Staff were friendly and i found the prices were the cheapest. Thank you!

29 de octubre de 2025

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