Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick
Localización
Cambiar localizaciónKmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU
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Consulta las opiniones de los clientes
Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... Ver más
Log book service, tyres rotated & balanced, wipers replaced. Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh! Collected fro... Ver más
The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Townsville
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, Australia
- (07) 4848 7510
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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Service / friendly staff / location
Always great service
Always great service. Let's me know what needs to bo done next service.
Great quick service
Great quick service with everything explained and well priced
Efficient
Efficient, professional and helpful. and very welcoming and positive approach which made me feel relaxed.
The customer service and timeliness was…
The customer service and timeliness was great.
Es posible que utilice la IA para responderVer más
I am not a mechanic
I am not a mechanic. Therefore I use and must trust people that are. A business provides more comfort than only a name.
I must assume the correct and all work has been carried out and completed, and that I have been fairly charged.
Bad word of mouth is not something that can be easily dismissed.
The staff went above and beyond to fit…
The staff went above and beyond to fit me in for a service with short staff, were very informative and provided great customer service.
The guys were brilliant
The guys were brilliant, car didn't need much done but the service was great! Also booked me in within the week which is usually unheard-of with mechanics! Plus the Fly-buys points, BONUS!
Excellent
We have been to MyCar Townsville three times in the last month - two car services and a puncture repair. On all three occasions the service has been excellent (and the puncture repair was done without charge). This has been our 'go to' auto repair shop for years and they still provide the same outstanding service. Josh, the manager, is also a very capable and knowledgeable manager and very personable to boot.
Thanks Jack
Thanks Jack. My daughter was there this morning to have a damaged rim and tyre checked out and the service from your team was way more than I could ever expect. You have a super team.
Really impressed with these guys.
Really impressed with these guys.. Josh was super helpful despite me not having an appointment ..
He pretty much had my car issue fixed on the spot..
Impressive considering how busy they were..
I have my car booked in today to fix some other issues .. & they’ve kept me informed on its progress before proceeding ..which I appreciate..
No nasty surprises ..
Very professional & helpful..
Highly recommend them.
⭐️ ⭐️ ⭐️ ⭐️ ⭐️
I had a replacement fuel pump fitted…
I had a replacement fuel pump fitted which unfortunately turned out to be faulty so went with having a genuine part installed instead. I couldn't fault the customer service given by Josh. He's very upfront, honest and courteous...a great guy to deal with.
Absolutely fantastic experience
Absolutely fantastic experience here. Been getting my CX3 serviced here for a few years and they are always so excellent at explaining everything to a 20 something girl with zero ideas about cars. Most recently I had a nail puncture in my tire and they were SO kind at squeezing me into their already super busy day. Could not recommend more! Thank you Josh and the rest of the team.
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