mycar Tyre & Auto - Wendouree Opiniones 254

TrustScore: 4.5 sobre 5

4,6

Stockland Shopping Centre, Cnr Gillies St and Norman St, 3355 Wendouree, VIC, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a breakdown a few days before a scheduled service - Heater Coil blew, so car was undrivable. I rang the store manager - Marcus and he suggested getting the car picked up by RACV and dropped to t... Ver más

Valorada con 5 estrellas sobre 5

Good honest service. Very professional prompt customer service. Even though chose my service grade and paid prior to appointment. I do like a like mechanic to give me a rundown of what they did. Ie so... Ver más

Valorada con 5 estrellas sobre 5

I was impressed that that Mycar Wendouree was able to arrange for my car roadworthy within a few days and were able to then supply and fit four tyres two days later. Nice staff with good knowledge. P... Ver más

Valorada con 5 estrellas sobre 5

Everything from the booking system to the drop off of my car for servicing to the phone check-ins to the final pick up after completion of the service was amazing. The manager who I dealt with was so... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Servicio eléctrico para autos
  3. Tienda de baterías para automóviles
  4. Mantenimiento y reparación de automóviles
  5. Taller mecánico
  6. Servicio de cambio de aceite

Sobre mycar Tyre & Auto - Wendouree

Escrito por la empresa

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Información de contacto

  • Stockland Shopping Centre, Cnr Gillies St and Norman St, 3355, Wendouree, VIC, Australia

  • (03) 8585 7161

4,6

Excelente

TrustScore: 4.5 sobre 5

254 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 1 estrellas sobre 5

Understaffed, Unfinished, and Cost Me Extra Money

This location is chronically short-staffed, relying on fill-ins from other stores, which leads to major mistakes. I was originally quoted three days to complete two repairs. Instead, they repeatedly ordered the wrong parts, kept my car for over a week, and only finished one job before telling me to take my car somewhere else for the remaining work. Because of their continuous mess-ups, I had to pay out of pocket for a rental car. When I asked who was responsible for these extra costs, I was told they couldn't help me. I will say the manager is genuinely nice; he mentioned he desperately needs extra staff but is having no luck finding anyone. However, his hands seem tied, and the overall experience was highly frustrating and cost me unnecessary time and money.

28 de abril de 2026
Valorada con 5 estrellas sobre 5

Feedback

Supportive customer engagement, efficient problem resolution

9 de abril de 2026
Valorada con 1 estrellas sobre 5

I wouldn't recommend

I went in because on my dash board it keeps saying low tire so I went and put air in it the next day it came back on my dash board low tire so I assumed my tire has a puncture so I make a appointment with them saying this and they say come in tomorrow so I did they seemed nice when I left my keys but when I came back to see what the problem was they were nothing but rude and condersending towards me they didn't tell me what the problem was they just said any more problems don't come back here go to delacombe I would advised all females not to come to the Stockland mycar as they are rude and treat you like your dumb and guess what the low tire is still on my dash board if I have an accident I hold them responsible.

4 de marzo de 2026
Logotipo de mycar Tyre & Auto - Wendouree

Respuesta de mycar Tyre & Auto - Wendouree

Hi Jade​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Valorada con 5 estrellas sobre 5

First time using Wendouree store

First time using the Wendouree store. Great customer service, friendly staff. Upon pickup they explained the service, and were very knowledgeable overall. Highly recommend. Will be back on a regular basis.

19 de febrero de 2026
Valorada con 5 estrellas sobre 5

Spectacular business

Everything from the booking system to the drop off of my car for servicing to the phone check-ins to the final pick up after completion of the service was amazing. The manager who I dealt with was so friendly and committed to helping me understand everything he was doing and even added in things that I completely forgot about but meant to ask about and he was never grumpy when I asked questions and talked through the issues he found with the car. My little Mazda 2 is running the best she ever has and I'm very grateful for the service I got at my car Wendouree. Highly recommended the team there for anything car related. They are amazing.

18 de febrero de 2026
Valorada con 5 estrellas sobre 5

Quick service

The service was completed quickly, and the staff, particularly Travis were excellent to deal with.

10 de febrero de 2026

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