I had a breakdown a few days before a scheduled service - Heater Coil blew, so car was undrivable. I rang the store manager - Marcus and he suggested getting the car picked up by RACV and dropped to t... Ver más
Localización
Cambiar localizaciónStockland Shopping Centre, Cnr Gillies St and Norman St, 3355 Wendouree, VIC, AU
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Consulta las opiniones de los clientes
Good honest service. Very professional prompt customer service. Even though chose my service grade and paid prior to appointment. I do like a like mechanic to give me a rundown of what they did. Ie so... Ver más
I was impressed that that Mycar Wendouree was able to arrange for my car roadworthy within a few days and were able to then supply and fit four tyres two days later. Nice staff with good knowledge. P... Ver más
Everything from the booking system to the drop off of my car for servicing to the phone check-ins to the final pick up after completion of the service was amazing. The manager who I dealt with was so... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Servicio eléctrico para autos
- Tienda de baterías para automóviles
- Mantenimiento y reparación de automóviles
- Taller mecánico
- Servicio de cambio de aceite
Sobre mycar Tyre & Auto - Wendouree
Escrito por la empresa
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Información de contacto
Stockland Shopping Centre, Cnr Gillies St and Norman St, 3355, Wendouree, VIC, Australia
- (03) 8585 7161
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The only thing is the labour cost has doubled since my last service not much was different to the service before
Goid servics,
Very friendly staff and great service
Very friendly staff and great service. Prices are very reasonable. Everything was explained prior to any work being done.
Great reliable service with a smile
Always friendly and helpful, honest and trustworthy.
Understaffed, Unfinished, and Cost Me Extra Money
This location is chronically short-staffed, relying on fill-ins from other stores, which leads to major mistakes. I was originally quoted three days to complete two repairs. Instead, they repeatedly ordered the wrong parts, kept my car for over a week, and only finished one job before telling me to take my car somewhere else for the remaining work. Because of their continuous mess-ups, I had to pay out of pocket for a rental car. When I asked who was responsible for these extra costs, I was told they couldn't help me. I will say the manager is genuinely nice; he mentioned he desperately needs extra staff but is having no luck finding anyone. However, his hands seem tied, and the overall experience was highly frustrating and cost me unnecessary time and money.
I had my car serviced and they were also able to find a problem with it that no other mechanic could .
The staff was so helpful and polite. Nothing was too much trouble .
Staff very where very courteous,I had a…
Staff very where very courteous,I had a my car serviced and new tyres put on explained everything. I didn’t have to wait all day for my car , prices where excellent for both service and tyres.
Always great service
Great service and friendly staff
Great service and friendly staff. I would recommend and have already done so to friends and family.
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I wouldn't recommend
I went in because on my dash board it keeps saying low tire so I went and put air in it the next day it came back on my dash board low tire so I assumed my tire has a puncture so I make a appointment with them saying this and they say come in tomorrow so I did they seemed nice when I left my keys but when I came back to see what the problem was they were nothing but rude and condersending towards me they didn't tell me what the problem was they just said any more problems don't come back here go to delacombe I would advised all females not to come to the Stockland mycar as they are rude and treat you like your dumb and guess what the low tire is still on my dash board if I have an accident I hold them responsible.

Respuesta de mycar Tyre & Auto - Wendouree
First time using Wendouree store
First time using the Wendouree store. Great customer service, friendly staff. Upon pickup they explained the service, and were very knowledgeable overall. Highly recommend. Will be back on a regular basis.
Efficient and worked to the quote
Efficient and worked to the quote. Car ready on time. Just no mucking around.
Spectacular business
Everything from the booking system to the drop off of my car for servicing to the phone check-ins to the final pick up after completion of the service was amazing. The manager who I dealt with was so friendly and committed to helping me understand everything he was doing and even added in things that I completely forgot about but meant to ask about and he was never grumpy when I asked questions and talked through the issues he found with the car. My little Mazda 2 is running the best she ever has and I'm very grateful for the service I got at my car Wendouree. Highly recommended the team there for anything car related. They are amazing.
Quick service
The service was completed quickly, and the staff, particularly Travis were excellent to deal with.
The staff provide a quality service and…
The staff provide a quality service and whom I feel are honest in their dealings.
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