Buying an iPad cover can be tricky, there are so many different sizes & options. My Case Covers made the whole experience so easy. The quality of the case & screen protector was also excellent quality... Ver más
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Buying an iPad cover can be tricky, there are so many different sizes & options. My Case Covers made the whole experience so easy. The quality of the case & screen protector was also excellent quality... Ver más
La empresa ha respondido
I accidentally ordered the wrong size phone cases, and returning my items and receiving the correct ones were a very easy experience. I am especially grateful to Joanne, whose email manner and kindnes... Ver más
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Ordered to phone covers/cases and one tempered glass screen protector. Supposed to be sent with australia post tracking. It wasn't, and the $12 screen protector turned up shattered like a car windscre... Ver más
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I ordered a shockproof cover for my new Oppo A5 5G mobile phone. It was exactly what I wanted and fits perfectly and most impressive factor was that I received it within 2 business days of placing... Ver más
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Established in 2015, we are an Australian online retailer, dedicated to providing affordable phone and tablet accessories for our customers. Our aim is to offer quality products, a pleasant purchasing experience, accompanied by exceptional customer service. Based in Sydney, all stock is located in our Sydney facility.
7/3 Warrah Street, 2067, Chatswood, Australia
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This is very confusing and somehow my review about Caseoz has gone to mycasecovers. My apologies and maybe I order the item I need from myCaseCovers as Caseoz never delivered after payment was made !! Not sure how this happen, I think it defaulted to myCaseCover when a review was requested. Could Caseoz be that evil ?

Respuesta de myCaseCovers
I had an excellent experience purchasing my phone case, thanks to the amazing team, especially to Joanne. She was incredibly helpful and made sure I received the phone case. Communication was clear, and the delivery was prompt. I'm thrilled with the product and the top-notch service!

Respuesta de myCaseCovers
I ordered an iPad mini case recently. It arrived promptly and I am extremely happy with it. 3 of the corners have developed a crack. I contacted the company and was immediately responded to by Joanne. She indicated that it was within the warranty period and that a new case would be sent. 3 days later and a replacement case has just arrived. Thank you so much.

Respuesta de myCaseCovers
Bought a cover for an older iPad.
Not long after I began using it, I noticed some of the stitching unraveling.
One email (with photo) to ‘my case covers’ support and immediately advised a replacement would be sent.
The new cover arrived within a week.
Couldn’t ask for better customer service.

Respuesta de myCaseCovers
The Customer Service provided by myCaseCovers was exceptionally good. I was after the postal tracking number and received a quick response, with a very pleasant, personal touch, together with a follow up. Well done. The phone case is just right too.

Respuesta de myCaseCovers
I Had an issue with a recent product purchased and needed to have a replacement sent. My experience with this was extremely positive and I found the staff to be both friendly and efficient and the replacement delivered in a very short space of time. Would definitely recommend myCaseCovers for their outstanding customer service.

Respuesta de myCaseCovers
I was so excited to find a case that was so beautiful, yet when I bought, I made the mistake of getting S23 FE instead of the S23, I am not very good with keeping up with Technolgy. So, I contacted the business to exchange, and I received the most 5 stars customer service ever. Her name was Joanne and she made my experience absolutely amazing. I felt cared and supported as she helped me to pick the right case and was extremely patient when I didn't know how to find the information. The journey with technology has been quite an anxious one for me and I must confess Joanne might have spoiled me from all the other customer services, as I am not sure anything can match her energy and natural kindness. Now a days it is very important to point out businesses that are doing a good job as they are a few.

Respuesta de myCaseCovers
I have emailed 3 times to check status of my order and had no reply.
Hoping someone can trace my Order No 302986 and advise ,
Regards
Jennifer Wallace

Respuesta de myCaseCovers
Firstly, I was unsure of the exact product, so I asked for help and resolved that issue with help from a very committed employee.
When the product did not arrive in a reasonable time, I contacted same employee at My Case Covers , who finally replaced the item, which arrived by express post within a short time.
I was treated with respect throughout and the product was perfect. I will certainly use this group again as well as recommending to others.

Respuesta de myCaseCovers
The amount of time and patience taken to answer my queries when my order wasn't quite what I'd enviaged
(my fault) and a replacement suggested.
In particular I'd like to thank Joanne who answered my myriad emails, always in a prompt, friendly and helpful manner.
The whole process went smoothly and I'm happy with my replacement.
I would highly recommend this site (it's the 3rd purchase I've made from them now purchase).

Respuesta de myCaseCovers
This company has a comprehensive range of covers with a multitude of choices. Prompt, efficient service. Goods arrived on time. Excellent quality. Very happy with my experience.

Respuesta de myCaseCovers
The communication was outstanding! I love the product it is exactly what I was looking for and I know it will last. The service from order to delivery was exceptional. If you need a new phone case I suggest that you give those cheapo sites a miss and take a good look at myCaseCovers. They will be my go to from now on.

Respuesta de myCaseCovers
The case is very nice, it was sent quickly and when I had some problems connecting it to my tablet, Joanne quickly responded to my enquiry and walked me through the process. Thank you, Joanne!

Respuesta de myCaseCovers
I'm highly impressed with the response to my concern about my order for a case cover that failed to arrive. My email was promptly answered and suggestions offered to check possible delivery errors. When these proved unsuccessful, a replacement was sent by Express delivery to my address in a regional town, arriving in less than a week. My case cover is perfect and I'm very grateful to Joanne for her friendly and professional service.

Respuesta de myCaseCovers
Truly an amazing experience. The first package didn't arrive. I contacted myCaseCovers and they immediately responded.
Joanne was super helpful and immediately sent another case, express post, with tracking. They were fabulous and didn't charge any extra, just so I could receive it as soon as possible.
Then Joanne checked it had arrived and the case was exactly what I needed.
Great service and a great product.

Respuesta de myCaseCovers
Absolutely outstanding support and customer service! I’m really impressed and was extremely grateful with the wonderful communication when I had a problem with my order. I purchased an iPad cover which wasn’t the right size for my iPad. It was an effortless experience to communicate with My Case Covers and to arrange a new cover to be sent. I appreciated the ongoing communication and support, until the iPad cover was in my hands. I feel this level of customer care is rare these days and it’s clearly part of the companies ethos! Thank you for a great experience. I’ll definitely be back to purchase any more products in the future from you and will happily recommend you to friends and family.

Respuesta de myCaseCovers
My order arrived within days of ordering, I am so happy with their service, the ease of ordering and the selection of cases and colours, just amazing. I would definitely recommend myCaseCovers to anyone, they are the absolute best. Very happy, thankyou.

Respuesta de myCaseCovers
Excellence in customer service 👌. Special thanks to Joanne for doing outstanding job 👏. Thank you.

Respuesta de myCaseCovers
Great experience with MCC replacing a cover incorrectly sized by me. Their staff were most cordial and helpful.

Respuesta de myCaseCovers
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