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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The worst online Italian grocery order I’ve ever received. Items were carelessly packed, with cans of soft drinks thrown into thin plastic bags instead of proper protective packaging; one leaked and s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We ordered a selection of good quality pasta shapes (some of which you cannot find in an ordinary supermarket) and Mutti sauce,they all arrived well packaged in two cardboard boxes,on time with no fau... Ver más

Valorada con 5 estrellas sobre 5

Very happy with my experience with MyDeliBox. The products arrived in perfect condition and exactly as described, and the delivery was quick and reliable. Everything felt smooth and well organised. I’... Ver más

Valorada con 5 estrellas sobre 5

Parcel delivered by Parcel force and even if the packages what expected in 6/8 working days as mentioned in the website (standard delivery)I received mine in only two days. Jars was packed with ex... Ver más

Información sobre la empresa

  1. Supermercado de productos italianos

Escrito por la empresa

MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

703 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(703)

59 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Bad business

They shipped my order very late, in two different boxes and different delivery times, days apart. Obviously, they did not inform me of this.
I've had to ring DHL and get some explanation as I couldn't get any response from My Delibox, and when My Delibox did reply, not one apology, not one!
Items are usually overpriced and shipping takes way too long for food products.
Probably no more business with them, I'm afraid.

2 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Italy in a box

I love the Deli Boxes I order. It’s so nice being able to have authentic Italian products delivered straight to my door. The truffle paste is heaven. I love the pasta too, especially served with either the red or green pesto. Always delivered on time & very well packaged.

26 de enero de 2026
Valorada con 3 estrellas sobre 5

Delivery package was damaged and inside…

Delivery package was damaged and inside packaging wasn't done very well. Thus, 1/3rd of the 1kg Taralli package was reduced to powder and several of the pasta packages were torn, despite the delivery only coming from Kent to Devon. I have used Vico Food Box, which comes all the way from Afragola, Naples and have never had an issue. I think I will stick with them.

6 de enero de 2026
Valorada con 5 estrellas sobre 5

The biscuit arrived beautifully…

The biscuit arrived beautifully packaged and was delightful. I chose a specific delivery date, and it was delivered as planned. After extensive searching, I found this to be one of the most affordable options. I've been a fan of this biscuit for nearly a decade. I even bought some for my birthday two years ago and shared them with every family that attended. Everyone wanted to know where I got them.

20 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The BEST Italian Sparkling Mineral water!

Buying the very best Italian Mineral Water - Ferrarelle - at reasonable prices (for UK).

I first came across Ferrarelle Mineral Water in 1980 when I joined Hedges & Butler (part of Bass group) - they were then the UK sole agents. This product is superb with lower natural atmosphere (fizz) than other brands- similar effervescence to Badoit (France).

This product used to be sold to supermarkets in plastic bottles at very competitive prices but this ceased years ago! It is now sadly like gold dust to get hold of in the UK and I was delighted to discover myDelibox had the most reasonable prices, especially for smaller quantities. It is still rather more than San Pellegrino here, but I definitely reckon it is a far superior product.

12 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional products

Exceptional products. Great prices. Customer service team are outstanding which is always appreciated. I thoroughly recommend this company.

26 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Crunchy biscuits. Love it.

This biscuit is very lovely and came well packaged. I picked a delivery day and came the day. The price is about the cheapest I searched for. Love this biscuit as I've known it for about 10 years. I even bought it and gave one to every family that came to my birthday 2 years ago. People were asking where I bought it from.

25 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Recommended shop

Been using this company for a couple years now, I once had a tiny issue with a product that had been substituted with one that had a very very short shelf life, but once I contacted the customer service it all got sorted immediately. Timely deliveries, packaged well and good range of products, I'm a happy returning customer 😀

22 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good morning, I ordered from mydelbox and we were very happy with everything we received. I spoke to the staff a few days before and they were very kind and answered all my questions as quickly as pos

Ordine MDB102248
Good morning, I ordered from mydelbox and we were very happy with everything we received. I spoke to the staff a few days before and they were very kind and answered all my questions as quickly as possible. I received everything I ordered right away. We will continue to shop with them.

29 de octubre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

First order

The parcel was received on time, but the box was slightly damaged. Luckily, the products inside were not damaged. This has been our first order, and we are satisfied; we will buy again.

24 de octubre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

I have ordered few times and generally…

Edit- I have now been contacted by the customer service and got the delivery.

I have ordered few times and generally been ok but as soon as you need customer service that is when the issue start.
I have placed an order on the 08th October and still as of today (22nd October) no order has been dispatched and every time I email the team they keep repeating “they will deliver today” and nothing happens
Very disappointed.

22 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A business who cares and shows it

It is pointless to set a shopping amount which allow you free delivery if you are going to ship on the last day (2 to 6 business days). Never mind, plenty of Italian shops online.
This was my review because I was very disappointed with the late delivery but I have to say I changed my mind once contacted the day after by Mydelibox. They apologised and explain the reasons behind the late delivery and offered a £. 10 voucher. I'm delighted of such care showed by them for their customers. There will be many orders to follow. Thank you

7 de octubre de 2025
Opinión espontánea

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