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myenergi Opiniones 3419

TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This Zappi is a brilliant wall box. I purchased it to replace my unreliable Hive wall box (fitted at considerable expense by British Gas in June 2022 and had been used lightly, as I'm a low milea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had an issue where my Octopus app stopped integrating with my Zappi charger. Filled in web form on myenergi site & was then contacted by Thomas by email. Very helpful & solved problem by updating fir... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Not used too much yet, but, the fitter was excellent, my moan is with E,ON, delayed fitting , not enough feed back from them regarding a new fuse fitting before E.V. charger fitting ,yet they know fro... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Better and joined up customer relations needed. Our Zappi EV charger stopped working. Tried contacting several times by phone to no effect. Ended up using their online service. Eventually had two repl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de energía renovable
  2. Estación de carga de vehículos eléctricos
  3. Empresa de electrónica
  4. Proveedor de equipos de generación de energía solar

Acerca de myenergi

Escrito por la empresa

myenergi is an award-winning British designer and manufacturer of renewable energy products that increase the self-consumption of green energy.

myenergi

Discover zappi GLO

Smarter energy, made simple.

Escrito por la empresa

Take control of how your home generates, stores and uses energy.
myenergi products work together as a complete Home Energy Management System, helping you get more from your solar, battery storage and EV charging.

Our promise to you.

Designed in the UK. Built for reliability.

Designed in the UK. Built for reliability.
We design our products in the UK with quality, reliability and sustainability at the core. Our ecosystem combines carefully selected components and technology that work seamlessly together, all backed by comprehensive warranties and our UK-based customer support team. If something isn’t right, we’ll work quickly to put it right.

Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The Zappi glo is a good product

The Zappi glo is a good product , looks tidy and has good telephone support , you may be on hold a while but it’s worth the wait they will get you sorted .

20 de abril de 2026
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Respuesta de myenergi

We're happy to hear that you find the Zappi glo a good product and appreciate its tidy design. We're also glad our telephone support was helpful, even if there was a wait. Thanks for the feedback!

Warmest Regards,
The myenergi team

Valorada con 4 estrellas sobre 5

So far so good 👍

I’m a bit of a technophobe and don’t always do well with new app based gadgets. I had a Zappi car charger installed for my new EV. The charger seems fine and is working as advertised. The app also seems straight forward and to date, I haven’t had any issues therefore I’m happy with the whole myenergi experience thus far.

12 de abril de 2026
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Respuesta de myenergi

We're happy to hear that the Zappi and app are working well for you! It's great to know the setup was straightforward, and we appreciate you sharing your positive experience. Thanks for your feedback!

Warmest Regards,
The myenergi team

Valorada con 3 estrellas sobre 5

Was not easy to get a registration…

Was not easy to get a registration code. My fingers were frozen standing outside it to find it. It wouldn’t connect to Bluetooth easily.

19 de abril de 2026
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Respuesta de myenergi

We appreciate you sharing your experience. We're sorry the registration process was difficult and that you had Bluetooth connection issues. We'll review these concerns to improve our process.

Warmest Regards,
The myenergi team

Valorada con 5 estrellas sobre 5

Overall a very good service and the…

Overall a very good service and the product..Zapping E.V Point is for easy to use once youf engineer has explained everything to you snd you start using the Myenergi app.
So glad we've gone electric.

9 de abril de 2026
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Respuesta de myenergi

We're happy to hear that you find the E.V. Point easy to use and that the app is helpful after the initial setup. It's great to know you're glad you've gone electric. Thanks for your positive feedback!

Warmest Regards,
The myenergi team

Valorada con 5 estrellas sobre 5

Easy to install

Easy to install. Great Performance.

20 de abril de 2026
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Respuesta de myenergi

We're happy our product was easy to install and performed well! Thank you for your positive feedback; it means a lot to us.

Warmest Regards,
The myenergi team

Valorada con 4 estrellas sobre 5

Zappi

I bought Zappi
Takes a bit finnes to setup- not straight forward
Works like a dream once it’s all setup properly

20 de abril de 2026
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Respuesta de myenergi

We appreciate your feedback. We're glad Zappi works well for you after setup. We'll look into making the initial configuration process more straightforward.

Warmest Regards,
The myenergi team

Valorada con 5 estrellas sobre 5

I've installed a few for the company I…

I've installed a few for the company I work for and seen the demand so I installed one at my own house a few days ago and didn't have to use the heating for hot water but early days at the moment

20 de abril de 2026
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Respuesta de myenergi

We're happy to hear that you've had a positive experience with our product both professionally and personally. It's great to know that you're seeing benefits at home too! Thank you for sharing your feedback.

Warmest Regards,
The myenergi team

Valorada con 5 estrellas sobre 5

The app is excellent and easy to use…

The app is excellent and easy to use providing useful information on energy consumption

18 de abril de 2026
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Respuesta de myenergi

We appreciate your feedback! We're happy to hear that our app is excellent, easy to use, and provides useful information on energy consumption for you.

Warmest Regards,
The myenergi team

Valorada con 5 estrellas sobre 5

everthing is OK

everthing is OK, the system is running exactly

9 de abril de 2026
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Respuesta de myenergi

We're happy to hear that everything is running smoothly! Thank you for your positive feedback; we appreciate it very much.

Warmest Regards,
The myenergi team

Valorada con 5 estrellas sobre 5

So smart & so user friendly

This Zappi is a brilliant wall box.

I purchased it to replace my unreliable Hive wall box (fitted at considerable expense by British Gas in June 2022 and had been used lightly, as I'm a low mileage driver).

I prefer an untethered wall box and it's very smart, sturdy, and very user friendly - with a clear screen display. I plug in and simply follow the screen instructions and it connects - feels like a miracle after all the frustrations I've put up with from the temperamental Hive box. Highly recommended.

12 de abril de 2026
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Respuesta de myenergi

We're happy to hear that you find the Zappi wall box brilliant! It's great to know you appreciate its user-friendliness and reliability, especially after your previous experience. We appreciate your recommendation!

Warmest Regards,
The myenergi team

Valorada con 3 estrellas sobre 5

I feel it could be a bit more clearer…

I feel it could be a bit more clearer regarding owners set up tbh , eventually found a step by step guide on YouTube which was brilliant

19 de abril de 2026
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Respuesta de myenergi

We appreciate your feedback and are sorry the setup wasn't clear. We'll review the instructions to improve clarity. Thank you for finding the YouTube guide helpful!

Warmest Regards,
The myenergi team

Valorada con 2 estrellas sobre 5

So far it charges the car however don’t…

So far it charges the car however don’t fully understand how it works or if it is doing what it says it does. The installer literally said. “ we haven’t been trained in it’s functionality so can’t tell you much about the app or what each mode does “

12 de abril de 2026
Valorada con 1 estrellas sobre 5

It is very difficult to contact the company…

It is impossible to contact the company by phone. I listened to music for ages, then forced to leave a message. They did try to call me from a Belfast number, but my phone cautioned that this was a scam number.
A rep Emma did contact me by email re Firmware update. I emailed all of the photos of the Zappi etc .
I still am unable to use my home Zappi without interruption.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

ZAPPI Myenergie

Such a simple charger to set up and use

19 de abril de 2026
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Respuesta de myenergi

We're happy our charger was simple to set up and use! Thank you for your positive feedback; it truly means a lot to us.

Warmest Regards,
The myenergi team

Valorada con 4 estrellas sobre 5

Great product,would be better if user…

Great product,would be better if user manual included.

12 de abril de 2026
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Respuesta de myenergi

We're glad you like the product! We appreciate your feedback about the user manual and will consider it for improvements.

Warmest Regards,
The myenergi team

Valorada con 5 estrellas sobre 5

Top notch …

The best part of all was the company (G U Solutions) that did the installation works

17 de abril de 2026
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Respuesta de myenergi

We're happy to hear that you had a positive experience with the installation work. Thank you for taking the time to share your feedback with us!

Warmest Regards,
The myenergi team

Valorada con 5 estrellas sobre 5

A very useful device!

The firstclass service of Bailey Electrical, King's Lynn who fitted the device and instructed me in how to use it.
It is easy to use and can be controlled by the app or the device.
It is also secure and sits unobtrusively on the external wall of my garage.

17 de abril de 2026
Logotipo de myenergi

Respuesta de myenergi

We're happy to hear that you had a positive experience with the installation. It's great to know the device is easy to use and secure. Thank you for your feedback.

Warmest Regards,
The myenergi team

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