This Zappi is a brilliant wall box. I purchased it to replace my unreliable Hive wall box (fitted at considerable expense by British Gas in June 2022 and had been used lightly, as I'm a low milea... Ver más
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This Zappi is a brilliant wall box. I purchased it to replace my unreliable Hive wall box (fitted at considerable expense by British Gas in June 2022 and had been used lightly, as I'm a low milea... Ver más
La empresa ha respondido
Had an issue where my Octopus app stopped integrating with my Zappi charger. Filled in web form on myenergi site & was then contacted by Thomas by email. Very helpful & solved problem by updating fir... Ver más
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Not used too much yet, but, the fitter was excellent, my moan is with E,ON, delayed fitting , not enough feed back from them regarding a new fuse fitting before E.V. charger fitting ,yet they know fro... Ver más
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Better and joined up customer relations needed. Our Zappi EV charger stopped working. Tried contacting several times by phone to no effect. Ended up using their online service. Eventually had two repl... Ver más
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Escrito por la empresa
Escrito por la empresa

Designed in the UK. Built for reliability.

Pioneer Business Park, Faraday Way, DN41 8FF, Stallingborough, Grimsby, Reino Unido
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Easy to operate the Zappi Glo system and the software is exceptionally good with live data available whenever you charge.
The Zappi glo is a good product , looks tidy and has good telephone support , you may be on hold a while but it’s worth the wait they will get you sorted .

Respuesta de myenergi
I’m a bit of a technophobe and don’t always do well with new app based gadgets. I had a Zappi car charger installed for my new EV. The charger seems fine and is working as advertised. The app also seems straight forward and to date, I haven’t had any issues therefore I’m happy with the whole myenergi experience thus far.

Respuesta de myenergi
Was not easy to get a registration code. My fingers were frozen standing outside it to find it. It wouldn’t connect to Bluetooth easily.

Respuesta de myenergi
Overall a very good service and the product..Zapping E.V Point is for easy to use once youf engineer has explained everything to you snd you start using the Myenergi app.
So glad we've gone electric.

Respuesta de myenergi
I bought Zappi
Takes a bit finnes to setup- not straight forward
Works like a dream once it’s all setup properly

Respuesta de myenergi
I've installed a few for the company I work for and seen the demand so I installed one at my own house a few days ago and didn't have to use the heating for hot water but early days at the moment

Respuesta de myenergi
The app is excellent and easy to use providing useful information on energy consumption

Respuesta de myenergi

Respuesta de myenergi
This Zappi is a brilliant wall box.
I purchased it to replace my unreliable Hive wall box (fitted at considerable expense by British Gas in June 2022 and had been used lightly, as I'm a low mileage driver).
I prefer an untethered wall box and it's very smart, sturdy, and very user friendly - with a clear screen display. I plug in and simply follow the screen instructions and it connects - feels like a miracle after all the frustrations I've put up with from the temperamental Hive box. Highly recommended.

Respuesta de myenergi
I feel it could be a bit more clearer regarding owners set up tbh , eventually found a step by step guide on YouTube which was brilliant

Respuesta de myenergi
So far it charges the car however don’t fully understand how it works or if it is doing what it says it does. The installer literally said. “ we haven’t been trained in it’s functionality so can’t tell you much about the app or what each mode does “
It is impossible to contact the company by phone. I listened to music for ages, then forced to leave a message. They did try to call me from a Belfast number, but my phone cautioned that this was a scam number.
A rep Emma did contact me by email re Firmware update. I emailed all of the photos of the Zappi etc .
I still am unable to use my home Zappi without interruption.
Een duidelijke omschrijving om het menu in te stellen.
B.v welke instellingen bij alleen ECO++, Fast OF ECO.
Nu is internet de enige vraagbaak.
Great product,would be better if user manual included.

Respuesta de myenergi
The best part of all was the company (G U Solutions) that did the installation works

Respuesta de myenergi
Shocking. No answer from technical support. Would not recommend it anyone
The firstclass service of Bailey Electrical, King's Lynn who fitted the device and instructed me in how to use it.
It is easy to use and can be controlled by the app or the device.
It is also secure and sits unobtrusively on the external wall of my garage.

Respuesta de myenergi
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