Very quick response
The response is quick and normally works first time. Also the follow up to make sure everything is OK is a welcome extra.
Service as it should be

Respuesta de My Energy Optimiser
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
My Energy Optimiser (MyEO) is a cloud-based subscription service that schedules the charging and discharging of your home energy storage system (battery). Scheduling works in 30-minute intervals and can be configured manually or fully automated using Octopus smart tariffs, including Agile. The service offers multiple options for triggering battery charging, and also allows for setting a target charge based on the forecast solar generation. - Octopus Agile customers can schedule their battery to charge during the cheapest 30-minute period each day or within a preferred time window, such as overnight. - Octopus Intelligent Go users can use MyEO to prevent their home battery from discharging into their electric vehicle. - Octopus Cosy users can schedule their battery to charge during the multiple low-cost periods available throughout the day and night. - Customers on other tariffs, such as Economy 7/10, or with different electricity suppliers (e.g. E.ON Next, Tomato Energy) can also benefit from MyEO by setting up manual schedules. The service is currently available to users with a GivEnergy inverter, using GivEnergy’s official API. MyEO only uses officially supported APIs to ensure the safety of your system and protect your investment. Only essential data is required at sign-up—such as your GivEnergy API token—to allow MyEO to control your home battery. This sensitive data is securely encrypted in our database. You’ll receive unlimited email and messenger support directly from the developer, including full setup assistance. Support is not restricted to typical working hours. A free subscription is available to let you explore the service before enabling automated control. Upgrading to the paid plan activates automation features, with a 10-day free trial included so you can confirm the service meets your needs before being charged. The monthly subscription is flexible—cancel anytime, no long-term commitment required.
No consta que haya invitado a opinar recientemente
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The response is quick and normally works first time. Also the follow up to make sure everything is OK is a welcome extra.
Service as it should be

Respuesta de My Energy Optimiser
Larger companies could learn a great deal from My Energy Optimiser. The customer focus I have received in setting up my system has been outstanding. Richard has been laser focussed on ensuring My EO is delivering exactly what I need, tailoring the system to suit my individual setup. I have worked in sales in the industrial automation sector for decades and understand customer service. Richard has ticked the box firmly in one of my old mantras “Delight the Customer” thank you Richard!

Respuesta de My Energy Optimiser
The Developer is extremely proactive when responding to issues or requests for enhancements. This App is an essential tool to optimise Solar generation, battery operation, and import and export with the Grid.
It works with Givenergy batteries and inverters and gives users far more control than the Givenergy native product.
There are other control systems but in my opinion this is an outstanding stand-alone product.
There is a free trial option and only a modest free for the full range option.

Respuesta de My Energy Optimiser
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
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