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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

are cats where all on Felix and we had one to like up to 23 and we had to put her down to old age (that's sad but no the problem) then we had 2 of are 6 went done really badly with stomach ach and slo... Ver más

Valorada con 1 estrellas sobre 5

We've used Felix for all our cats for years, however, just recently we've switched our 16 year old cat onto Felix Senior 7+. She was okay for a few weeks but the last few weeks she's periodically sick... Ver más

Valorada con 1 estrellas sobre 5

I am ABSOLUTELY DISGUSTED the last 2 boxes of 40 pouches had all the beef pouches made up of PURE FAT AND NO MEAT whatsoever if someone from the company wants to contact me I have unopened pouches I c... Ver más

Valorada con 1 estrellas sobre 5

My cat used to love the 100g pouches but the 85g one I don't know what has happened. I don't know if it gave him a bad tummy but an excruciating experience fixing his diarrhea. Also never feed your ca... Ver más

Información sobre la empresa

  1. Compañía de seguros
  2. Agencia de seguros de automóviles
  3. Agencia de seguros médicos
  4. Corredor de seguros
  5. Aseguradora
  6. Aseguradora (seguros de vida)

Información proporcionada por diversas fuentes externas

We’re building Felix because we want to give you the same insurance experience that we'd want for ourselves. Why? Well, we know that buying insurance in the UAE can be really frustrating sometimes.It doesn’t have to be that way though, does it? We’re dedicated to making insurance a little quicker, a little easier, a little less frustrating and a little less confusing. We’re doing that by focusing on exceptional customer service, great insurer partnerships, and technology to bring it all together.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

189 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

FELIX by far exceeded my expectation with service, quality, and value

This was my first experience to purchase an insurance policy online and will definitely not be my last with FELIX. The team at FELIX are extremely knowledgeable; they managed to answer all my questions in detail even though it was on a Thursday after working hours. I was able to get my quote in 20mins and an insurance policy issued within 15 minutes of my confirmation. The speed was not at all compromised with quality. As a matter of fact I received 5 options from top tier insurers with extremely competitive price and value. If you want informative, professional, and valuable service then FELIX is the place to go.

I am very pleased with FELIX experience and highly recommend using this platform for all car related insurance inquiries.

13 de febrero de 2018
Opinión espontánea
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Respuesta de Felix

Dear Nael, thank you very much for the detailed feedback! We're very happy that you had a good experience on our website... we have a lot of powerful new features in the pipeline so make sure to check back to see what's new - online is the way to go from here on :)

And of course let us know if there's ever anything you need with your insurance... thanks again!

Valorada con 4 estrellas sobre 5

The service was amazing only concern is …

The service was amazing only concern is you guys take more time in submitting the quote. Rest my experience was good.

13 de febrero de 2018
Opinión espontánea
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Respuesta de Felix

Hi Munazzah,

Thank you so much for your review and feedback, we're glad that you had a good experience overall.

I do agree with you that it takes a bit more time to quote for high-value vehicles and we're currently working with our insurance partners to speed things up a bit for our clients!

We're always here in case you ever need us... all the best!

Valorada con 5 estrellas sobre 5

Swift & smooth experience..

Swift & smooth experience... filled in my car details on the website and within minutes, I received the 5 best quotes from first class insurers... once I have paid, I received the policies shortly afterwards in my inbox.

12 de febrero de 2018
Opinión espontánea
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Respuesta de Felix

Hi Hassan, we're glad you had a good experience with Felix! We're at your disposal if you ever need anything else.. all the best!

Valorada con 5 estrellas sobre 5

Great service, quick & efficient

I was very happy to finally end the search for a reliable, efficient and fast insurance service for my car. They didn’t ignore my calls and were fast replying to emails, and were attentive while replying to my questions.

12 de febrero de 2018
Opinión espontánea
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Respuesta de Felix

Hi Sunil, thanks for the great review! We're so glad you found us and we're always here if you ever need us!

Valorada con 5 estrellas sobre 5

Handled my claim with no hassle!

Very happy with Felix. They’ve taken away the headache of getting your insurance coverage. It’s a pleasure to deal with their staff as they give you the feeling that they’re looking out for your best interests and keeping long term clients instead of trying to sell you something you don’t need.
Had a claim in January and they managed to get it quickly handled and approved with absolutely no hassle. Saved me so much trouble as I didn’t have to go around chasing information or wasting my time.

12 de febrero de 2018
Opinión espontánea
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Respuesta de Felix

Hi Kathi! Thank you so much for your fantastic review, I've passed it along to the customer support team! We work really hard to get our customers claims processed quickly and take all the burden off their hands, it's why we're here!!!

We're happy that you had a good experience and look forward to helping you out again in the future.

Valorada con 5 estrellas sobre 5

Fast and hassle free

Good, clear and prompt communication. Hassle free service overall

12 de febrero de 2018
Opinión espontánea
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Respuesta de Felix

Hi there Sebsports! Thanks for the 5-star review, we're here if you ever need anything :)

Valorada con 5 estrellas sobre 5

Amazing service and friendly staff

Amazing service. The customer service agents were very responsive and got me the best insurance quote in the market as compared to other competitors i.e. insurance market. They were quick and friendly and helped me get the best insurance without any hassle. I would any day recommend these guys to anyone.

12 de febrero de 2018
Opinión espontánea
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Respuesta de Felix

Hi Nuzhat! Thank you so much for the great review and feedback, we're really glad that we were able to get you the best quotes :) Don't forget to use your referral code so both you and your friends can save some $$$.

Valorada con 5 estrellas sobre 5

EXCELLENT SERVICE

I have been amazed by the great level of service of this company. Indeed, they cannot be more reactive and helpful. Chatbot on their website, whatsapp, emails, phonecall. I have been going through them for 1 year now, and I am very satisfied. I highly recommend them.
Best,
Jimmy

12 de febrero de 2018
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Hi Jimmy, thanks so much for the fantastic review!! We're always here to help you out whenever you need us!

Valorada con 5 estrellas sobre 5

Professional and simple

Professional
Available
Simple
Client focused

Simply the best insurance broker I have worked with
All my family and friends are clients now

11 de febrero de 2018
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Hey Henri, thank you so much for the positive review and the great feedback! We're very happy to know that we are able to be of assistance to you, your family and friends!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very professional approach

11 de febrero de 2018
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Hi Amer, thanks for the 5-star review! We're happy you had a good experience and look forward to helping you out again in the future.

Valorada con 5 estrellas sobre 5

Great guys

Great guys, super fast & honest.

11 de febrero de 2018
Opinión espontánea
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Respuesta de Felix

Hey Tara, thanks for the review! We're always happy to help if you ever need us! Honesty is the best policy ;)

Valorada con 5 estrellas sobre 5

It was very convienet working with the …

It was very convienet working with the company and reasonable aswell.
Team there is really helpfull and friendly which is the best part .

11 de febrero de 2018
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Dear Dharamveer, we really do our best to make your car insurance experience as convenient as possible! We're glad that we were able to help you out and that you had a good experience! Don't forget that we're here if you ever need us!

Valorada con 5 estrellas sobre 5

I had a hassle free experience

I had a hassle free experience with Felix choosing my motor insurance. The staff were fantastic and I got the best price in the market. I highly recommend Felix to anyone seeking insurance.

11 de febrero de 2018
Opinión espontánea
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Respuesta de Felix

Hey there Jad! Thanks so much for the great review! Don't forget to use your referral code when recommending us to friends so we can put $$$ in both your pockets! We're here if you ever need us :)

Valorada con 5 estrellas sobre 5

Best insurance services in the country!

We had a great experience working with Felix. In this day and age, having human interaction with customer service is a rarity. Everytime I called, somebody picked up. Everytime I emailed, I got a reply within minutes. You just can't beat that. All our business and personal insurance is now done though Felix.

11 de febrero de 2018
Opinión espontánea
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Respuesta de Felix

Hi Omar, thanks for the great review. We're so glad that you had a great experience. We work extra hard to make sure that we are the fastest customer support team in the country! We're always here in case you need us.

Valorada con 5 estrellas sobre 5

Great insurance!!!

Fantastic, friendly staff and professional and hassle free service...

11 de febrero de 2018
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Hey Colin! Thanks a lot for the 5-star review, the team works extra hard to take the hassle off your hands and deal with everything on your behalf! We're glad that they were able to help you out. A friendly face will always be here whenever you need us :)

Valorada con 5 estrellas sobre 5

I would highly recommend Felix to any …

I would highly recommend Felix to any one for their Insurance related matters. Superb timely service plus very competitive and attractive rates to suit your budget.

11 de febrero de 2018
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Dear Nair, thanks so much for the positive review and great feedback! Speed is of essence when assisting clients and we're happy that we were able to help you find a great deal. We're here if you ever need us!

Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience. Fast responses, and Felix was even able to find me a better price than originally quoted, so they refunded the difference. A+

11 de febrero de 2018
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Dear ZS, thanks for the great review! We're big on transparency and we're happy we were able to get you a better deal in the end! Good luck and stay in touch, we look forward to helping you out again in the future!

Valorada con 5 estrellas sobre 5

I was elated to hear about myfelix.com

I was elated to hear about myfelix.com! It solved a pain point of getting and dealing with car insurance. The transaction was swift, painless and competitive. I would highly recommend myfelix.com to anyone looking to for a seamless insurance transaction experience.

6 de febrero de 2018
Opinión espontánea
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Respuesta de Felix

Hey Mohammad, thank you so much for the positive review and the great feedback! We're very happy to know that we were able to be of assistance!

Valorada con 5 estrellas sobre 5

Best quote on the market!

Yaseen was extremely helpful and very responsive with any queries I had. He helped me throughout the whole process from sourcing the best quote on the market and providing excellent customer service and support. I know who I'm talking to already for my renewal in 2019!

6 de febrero de 2018
Opinión espontánea
Logotipo de Felix

Respuesta de Felix

Hey Tom, thanks for the 5-star review! We're happy you had a good experience with our team and we've already passed your feedback along to Yaseen. We look forward to helping you out in 2019 but if you need help before that don't hesitate to let us know!

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