MyGuava Opiniones 546

Respuesta de MyGuava

Actualizada el 21 abr 2025

Hi. We are truly sorry to hear about the difficulties you have faced. Occasionally, review processes may take longer than expected due to security measures, and while we understand this can be frustrating, please know that these measures are essential to protect our customers and maintain the integrity of our services. If you haven’t already, we kindly encourage you to reach out to our support team, available 24/7 at https://myguava.com. Additionally, we would be happy to stay connected and provide you with personalized support for your request via the email you have provided. We sincerely value your trust and are fully committed to resolving this as soon as possible. Moreover, kindly note that English is our primary language for all future communication.

Respuesta de MyGuava

Actualizada el 14 dic 2024

We fully understand how distressing this situation must be for you, and we are truly sorry you've had to experience this. Please know that your funds are safe and secure with us at all times. We take every client inquiry seriously and make sure to address all of them. We are dedicated to providing thorough support and never leave any issue unresolved. Considering the details you've shared, we recommend continuing communication with our Customer Support team, as they have the most current information about your case and are actively working to resolve it. Staying in touch with them will ensure you're updated on any progress and can receive the help you need without delay. In addition to email and phone support, we also offer live chat, which may allow for faster responses. If you'd prefer, you can share your contact information, and one of our team members will reach out to assist you directly. We're committed to resolving your concerns as quickly as possible.
Additionally, we'd like to inform you that English is our service's primary language. Thus, we kindly ask you to communicate in English, so we can better understand and duly address your inquiries.🙏

Respuesta de MyGuava

11 sept 2024

We’re genuinely sorry to hear about the delay with your rewards and completely understand how frustrating this must be. Please provide your contact details so we can forward them to our Support team for a thorough review. If you’ve already been in touch with our support, we recommend continuing to follow up with them, as they have the most detailed information about each specific bonus case. Additionally, for future reference, please note that English is the primary language for our services. Thank you for your understanding.

Respuesta de MyGuava

1 jul 2024

We are sincerely sorry to hear about your recent experience with us. You can reach us via email at support@guavapay.com or through live chat at https://myguava.com. Your satisfaction is very important to us, and we are committed to ensuring that your experience with us is exceptional. Additionally, we kindly ask that you communicate with us in English for better assistance.