MyHairMail Opiniones 

Respuesta de MyHairMail

Hace 2 días

Hi Colleen -

Thanks for this. The color range is something we're genuinely proud of, and I'm glad the delivery and availability updates have been useful - we'd rather tell you what's actually happening than keep you guessing.

Noted on the return limit. That feedback goes to the right people, and if you ever want help narrowing a shade before you buy so a return isn't needed, we're here: https://myhairmail.com/pages/contact
And of course, use our color tool and virtual try-on tool https://myhairmagic.com

- MyHairMail

Respuesta de MyHairMail

Hace 2 días

Hi Susan - the little extras are one of our favourite parts of packing an order, so it's lovely to hear they landed well. Thanks for mentioning the packaging too - we put real thought into how a wig arrives, not just what's inside. Enjoy wearing it, and we're here any time you need styling advice.

- MyHairMail

Respuesta de MyHairMail

Hace 3 días

Hi DJM - A repeat buy on a style you already know and love is the best kind of order to pack, and we're glad the piece arrived ahead of schedule and expectations. Getting the same wig at half what you paid in store is exactly the point. Thanks for coming back to us, and enjoy it along with the goodies. :-)

- MyHairMail

Respuesta de MyHairMail

Hace 4 días

Hi Debbie -

"Perfect condition" is the one we work hardest for, so thanks for calling it out. Every unit comes directly from the manufacturer "factory shipped and sealed", and when a style's in stock we ship it. Enjoy the new wig, and if you ever want help picking your next shade, we're here: https://myhairmail.com/pages/contact

- MyHairMail

Respuesta de MyHairMail

Hace 4 días

Hi Cindy - Glad the price worked out and that it came sooner than you expected. We'd rather quote honestly and beat it than the other way round. When you're ready for the next one, we're here: https://myhairmail.com/pages/contact

- MyHairMail

Respuesta de MyHairMail

Hace 4 días

Hi Rose -

Glad the pre-order price worked out for you, and that the status update arrived quickly. We'd rather tell you where a piece actually is than leave you guessing. Enjoy it, and we'll be here whenever you're ready for the next one.

- MyHairMail

Respuesta de MyHairMail

Hace 4 días

Hi Judy -

Four stars with a bit of mystery attached! :-) I don't want to guess at what's behind it, but I'd genuinely like to know - especially if there's something we could have done better. Whenever you have a minute: https://myhairmail.com/pages/contact and it'll come straight to our team.

- MyHairMail

Respuesta de MyHairMail

Hace 4 días

Hi Pam - Five vendors compared and we came out on top for that color? We'll take it. Getting the shade right is the hard part, so we're glad it arrived exactly as you expected. If you ever want help matching a second unit or a different length, we're here: https://myhairmail.com/pages/contact

- MyHairMail

Respuesta de MyHairMail

Hace 4 días

Hi Susan - glad it landed quickly and the price felt right. We work hard to keep both of those true at once, so it's good to hear it came through. If you ever want help picking your next shade or style, we're right here: https://myhairmail.com/pages/contact

Thanks for taking the time to write.

- MyHairMail

Respuesta de MyHairMail

Hace 4 días

Hi Ginger -

Glad the site was easy to get around, and thanks for the note on the shade photos. Good news! We just launched our new and improved MyHairMail Mobile App available in the App Store and Google Play. We listened to customers like you and have make the color images on the mobile app Bigger and Better. You can always find us on Chat or here: https://myhairmail.com/pages/contact

- MyHairMail

Respuesta de MyHairMail

Hace 4 días

Hi Darlene,

Short styles in true white are genuinely hard to source, so I'm glad this one landed right - color, cut and price all at once. That's the combination people give up on finding.

When you're ready for the next one, get in touch here and we'll pull together what's available in short and pixie shapes in your shade: https://myhairmail.com/pages/contact

Thanks for the kind words.

Warm Regards,
- MyHairMail

Respuesta de MyHairMail

Hace 4 días

Hi Janice -

A defective unit is a genuinely frustrating way to start, and I'm glad the team walked you through the why rather than just processing it quietly. Occasionally even a new piece directly from the manufacturer come through with a flaw, and we'd always rather take one back than have you wear something that isn't right.

You replacement is on its way! :-)

If you need us: https://myhairmail.com/pages/contact

- MyHairMail