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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Was only meant to purchase one or two items but ended up purchasing more than intended as kept on finding a reason. After all my purchases I’m now as organised as one can be! Great company, fast deli... Ver más

Valorada con 5 estrellas sobre 5

I've never experienced such amazing customer service. I noticed a product I'd purchased had a missing part, over a year after my order and finding out said product was now discontinued. Katie from the... Ver más

Valorada con 5 estrellas sobre 5

New pencil holding product made my life a lot easier as a makeup artist as now I can see them all upright instead of flipping open a book. They also introduced new brow brushes which I had purchased f... Ver más

Valorada con 4 estrellas sobre 5

My items were beautifully packed and secure when I recieved them. I bought the twin bag divider system which is a super handy bag just that the corner slots can be awkward for putting your makeup in a... Ver más

Información sobre la empresa

  1. Proveedor de productos de belleza

Escrito por la empresa

We are the kit people! Professional makeup brushes and accessories designed by makeup artist James Molloy for makeup artists and makeup lovers. Validated by the world’s leading makeup artists, we put the fun in functional.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

81 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Amazing product designs and solved many of of solutions didn’t even know was looking for

Was only meant to purchase one or two items but ended up purchasing more than intended as kept on finding a reason. After all my purchases I’m now as organised as one can be! Great company, fast delivery, smashing products / designs. Everything is unique, fully functional, versatile and has been designed, and thought out with a purpose in mind. There’s products that I wouldn’t have even considered thinking about which actually I found resolved a solution I was looking for. So win win! ShoppingShipping rates is reasonable which is a win for me and probably the reason I go back since the area I live in despite it being uk can cost more than a product for delivery alone. It was also a bonus that there was a really good offer back on in March which I took advantage of and saved my self a tidy sum with reward of now being fully organised and having everything I need.
Thank you for a great company and amazing products! Will be back!

24 de abril de 2026
Valorada con 5 estrellas sobre 5

Perfect

Perfect, very quick shipment, well packed. Thank you 😊

23 de febrero de 2026
Valorada con 5 estrellas sobre 5

Great!

Fast delivery, very well packaged, and the product is really good quality! Will be ordering from mykitco again!

26 de enero de 2026
Valorada con 2 estrellas sobre 5

Not impressed by the quality

Not impressed by the quality - looks cheap, the segments aren't long enough for eyeshadow palettes and the zip sticks -i wish i hadn't purchased

29 de diciembre de 2025
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Respuesta de MYKITCO.

So sorry to hear this, Sophia. As a regularly sold-out hero product of ours, this is shocking to hear and so sad this was not suitable for your needs.
I do hope you've reached out to our lovely team at customerservices@mykitco.uk who will be more than happy to help.
Best regards, MYKITCO

Valorada con 5 estrellas sobre 5

Excellent customer service & best quality products!

I've never experienced such amazing customer service. I noticed a product I'd purchased had a missing part, over a year after my order and finding out said product was now discontinued. Katie from the MyKitCo team managed to locate the missing part and send it right away, free of charge! The tools and bags are by far the best on the market and clearly designed by a true professional and perfectionist. Thank you for the exceptional service.

28 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

gold cosmetic bags

and they are golden because you will have to pay $30 for shipping and $30 for customs, which you will find out about a few days after payment

24 de septiembre de 2025
Logotipo de MYKITCO.

Respuesta de MYKITCO.

Good afternoon Viktoria

We’re really sorry this was your experience. We know surprise customs charges are never a good feeling.

Just to explain a little further, import duties and taxes are set by the US government and are the customer’s responsibility. We flag this on our site and again at checkout when you pick your shipping option, but we understand it doesn’t make it any less frustrating when the bill arrives.

This year in particular the USA has changed tariffs on international shipments, and while we’ve absorbed as much as we can as a smaller independent brand, it unfortunately still hits USA orders hardest. For bigger orders (over £200) we do offer free shipping with zero customs, and we also partner with trusted retailers in the US so customers can shop locally and avoid the bulk of these costs altogether.

We totally appreciate how disappointing this experience was for you, and your feedback has pushed us to review in more detail how clearly we communicate this so others don’t get caught out.

We’d love the chance to give you a better experience in the future, and sincerely hope to welcome you back when the customs processing and overall situation has significantly settled.

Best regards
MYKITCO

Valorada con 5 estrellas sobre 5

Very fast shipping

Very fast shipping , and fabulous professional products 10/10

24 de junio de 2025
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Respuesta de MYKITCO.

Thank you so much for your trust and support in the brand. Love that we're a part of your kit!

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