My Medical Vacations Opiniones 

3
TrustScore: 3.5 sobre 5

3,6

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Información sobre la empresa

  1. Consultor de salud
  2. Tienda de salud y belleza
  3. Servicios médicos locales
  4. Cirujano ortopédico
  5. Cirujano plástico
  6. Agencia de viajes

Escrito por la empresa

My Medical Vacations is a medical travel coordination company based in Cancún, Mexico, operating since 2012. We are not a clinic and we do not perform procedures. We connect international patients — primarily from the United States and Canada — with board-certified surgeons and accredited hospitals across five Mexican cities: Cancún, Mexico City, Tijuana, Guadalajara and Monterrey. Our role is everything around the surgery: case review, surgeon matching, travel and airport logistics, bilingual coordination, recovery accommodation with nursing support, and follow-up once you're home. Specialties include plastic surgery, bariatric surgery, orthopedics and dental care. Most patients come to us after months of research, with the same three questions: is this surgeon qualified, what happens if something goes wrong, and who takes care of me while I'm there. Our model was built around those questions. Every case is reviewed by a surgeon before anything is scheduled, so patients know upfront whether they are a candidate and what is realistic for them. Each patient is assigned a coordination team that stays reachable throughout the process — from the first evaluation through the flight home and the weeks after. That team handles airport transfers, appointments, translation, pharmacy runs, and the questions that come up at odd hours, in the patient's own language. We work with surgeons who hold Mexican board certification and international accreditation, and who operate in accredited facilities. We do not sell procedures and we are not tied to a single operating room, which means the recommendation a patient receives is based on their case, not on a schedule that needs filling. Individual results vary. All medical decisions rest with the treating physician.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

3 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

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(3)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A wonderful, professional small business

My husband and I have been using My Medical Vacations for many years now, and every single time, we've been very pleased with the services we have received- both from the liaison service and it's direct employees, and the medical professionals that they choose to partner with.
We have had procedures that range from the minor, such as facials and teeth cleaning, to major surgeries. And MMV has taken care of everything flawlessly. Before we even touch down in Cancun appointments are solidified and the doctors are ready for us. The nurses are always on time to get us to our appointments, and we are constantly checked on for aftercare and our medications are picked up and facilitated for us. They pick you up from the airport and drop you off, and offer a bilingual nurse to accompany you to all of your appointments.
We've been so happy with the care that we've received through this company that we have referred several friends and family members over the years, of whom have also had excellent experiences. A medical visit to Cancun has become a once yearly ritual for our family, the price is very generous from the American standpoint and the service is better than what I typically receive at an American medical facility. I think a lot of people have reservations about going out of country for medical care, but I urge you to consider that Cancun is a beautiful, brand new, and modern city, and this company wants your repeat business so they're going to take care of everything properly the first time.

12 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use my medical vacations!

Negative stars would be more appropriate.


Using my medical vacations (a concierge service) in Cancun, Mexico turned into a nightmare. Initially, they presented themselves as a professional and reliable option for coordinating surgery abroad. However, once I arrived in Cancun, their true nature became clear—this service is nothing more than a money-hungry operation with zero regard for patient well-being.

Constant Price Increases & Threats
Despite having a confirmed price before traveling, they continually increased costs, adding thousands of dollars in surprise fees. When I questioned these hikes, they threatened to cancel my surgery altogether—while I was already in Cancun, fully prepared and emotionally committed to the procedure.

Deceptive Communication
They led me to believe I was speaking with a surgeon, but in reality, the concierge service itself was handling all communication. I didn’t meet my actual provider until the last minute, making it impossible to build trust or ask critical medical questions beforehand.

Negligent Care Leading to More Surgery
The worst part? Their lack of proper care resulted in complications that required an additional surgery just two days later. Rather than prioritizing patient safety, they were fixated on squeezing more money out of me at every turn.

Final Verdict: Avoid at All Costs
For the excessive stress, unexpected costs, and sheer lack of ethics, I strongly recommend skipping these shady middlemen. Instead, deal directly with a reputable surgeon—someone who values your health over their profits. Don’t fall for these unethical con artists!



Would you like me to adjust the wording in any way?

28 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware of My Medical Vacations

Beware of My Medical Vacations – Dishonest Pricing & Poor Care

My Medical Vacations is NOT upfront about pricing, and their dishonesty makes for a frustrating and potentially dangerous experience. They advertise one price, only to change it once you arrive. Their website states that they are merely “organizers” and not medical professionals, yet they answer medical questions without consulting actual doctors or dentists.

This company profits from both the patient and the provider—charging the patient a fee while also taking a commission from the medical provider. Their main concern is making as much money as possible, not ensuring quality care for the patient. After a procedure, they fail to provide written aftercare instructions, dietary guidance, or limitations. Instead, they book procedures with providers who clearly struggle to get patients on their own, then jack up the price upon arrival.

Worse, they hit you with “extra costs” after surgery. If complications arise due to their failure to provide clear post-op instructions, they charge even more to fix the issue—while blaming you for not “listening,” despite never having provided any direction in the first place. They claim a nurse will check on you twice a day, but in my experience, no one came for two days after major surgery. It was shocking.

They deny written agreements, change pricing on the spot, and pressure you into paying more by claiming other patients are waiting for your procedure slot. Once they receive your wire transfer, their attitude shifts—prices go up, and the quality of care goes down. This felt more like a basement clinic operation, with no regard for patient well-being.

I’ve had excellent medical procedures in Mexico before, but this was a nightmare. If they had been honest about what was truly needed, I wouldn’t have faced complications and a dangerous back-to-back operation. Do your research and stay far away from My Medical Vacations. There are fantastic, professional, and ethical providers in Cancun—but this is NOT one of them. Buyer beware!

22 de marzo de 2025
Opinión espontánea

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