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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Service was good before I purchased the bike. After much deliberation and decision making, as I am a senior and pensioner. A lot of thought has to go into such an expense. I was promised a lot of ac... Ver más

Valorada con 5 estrellas sobre 5

Russell at "My One Bike" needs a medal. Could not be happier with my purchase and the purchase experience. Excellent service and advice, Russell really knows his stuff. Would not hesitate... Ver más

Valorada con 5 estrellas sobre 5

Russel was so helpful and generous. Nothing was too much to ask for. We felt looked after through the entire process, before during and after bike sale. The bike is perfect for my son. Russel... Ver más

Valorada con 5 estrellas sobre 5

From the first call to Russell the service, the help , the advice all reflects on how excellent the company does their business. The trike that I chose Meetone pro exceeds all expectations that I a... Ver más

4,0

Muy bueno

TrustScore: 4 sobre 5

78 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(78)

14 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Great bike so easy to ride

Great, prompt service. I would highly recommend Myonebike.
I would recommend that instructions of how the last few items are attached for those of us who have not used or had anything to do with bikes for many years, and never an electric bike. Thanks Russel for your assistance.

2 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Great advice when buying two very different bikes

I initially called onebike because of their great offer on a dual suspension electric bike. From the very first phone call I was able to speak with someone who was well informed, listened carefully, willing to be flexible, honest and I felt a genuine effort to be helpful rather than just make a sale. For example Russell rang us back and suggested a different bike for my partner who is quite small. This alternative bike had a smaller frame, a lower price but with a better electrical system. Naturally we were very happy. Russell went to a fair degree of bother to enable us to test ride the exact bikes my partner and I had chosen. Both bikes performed excellently with plenty of power, smooth gear changes and suspension, very comfortable especially for a first ride. All up a great experience. Thanks so much Russell for all your effort.
Ross and Nampech

13 de julio de 2024
Valorada con 5 estrellas sobre 5

Great bike

Great bike, fast delivery and husband loves his new bike.
Thanks Russell for keeping in touch with us.

26 de junio de 2024
Valorada con 3 estrellas sobre 5

Could be better

The communication from Russel was great.
The quality of the bike was less than great. No manual supplied.
My wife broke an Allen key tightning up a small screw. Threads were very rough and it was hard to tighten bolts.

11 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dr Russell flyer.

It's a very good product.i was pleasantly surprised by the motor power also the quality and finish.
Sadly I underestimated my health , I'm finding it difficult to operate due to arthritis and vertigo. My young son enjoys it. Thanks.

23 de marzo de 2024
Valorada con 5 estrellas sobre 5

Appreciate the help

Appreciate the effort made by the team to meet even the smallest request. Unusual to find any company that goes the extra my that ONEBIKE do.

12 de marzo de 2024
Valorada con 1 estrellas sobre 5

Used and over priced

Bought a NEW replacement part from Russell, only for it to turn out to have been in used condition. No help in sorting a resolution because of the item I was sent was a used and scratched product. Product was overpriced for a secondhand item that I was told, NEW was what I was buying.

14 de febrero de 2024
Valorada con 5 estrellas sobre 5

Hi Russell,

Hi Russell,

Thanks for the bike and good communication.

Only complaint from Steve, was the manual is not in paper form. No access to digital. Otherwise extremely happy with the bike. Regards
Barry

13 de octubre de 2023

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