Service was good before I purchased the bike. After much deliberation and decision making, as I am a senior and pensioner. A lot of thought has to go into such an expense. I was promised a lot of ac... Ver más
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Consulta las opiniones de los clientes
Russell at "My One Bike" needs a medal. Could not be happier with my purchase and the purchase experience. Excellent service and advice, Russell really knows his stuff. Would not hesitate... Ver más
Russel was so helpful and generous. Nothing was too much to ask for. We felt looked after through the entire process, before during and after bike sale. The bike is perfect for my son. Russel... Ver más
From the first call to Russell the service, the help , the advice all reflects on how excellent the company does their business. The trike that I chose Meetone pro exceeds all expectations that I a... Ver más
Información sobre la empresa
- Tienda de bicicletas
- Servicio de alquiler de bicicletas
- Tienda de reparación de bicicletas
- Mayorista de bicicletas
- Tienda de accesorios para bicicletas
Escrito por la empresa
Electric Bike Shop
Información de contacto
3125, Melbourne, Australia
- luke@myonebike.com.au
- myonebike.com.au
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Nice product
Took a while to arrive, contacting the courier company was a nightmare, Myonebike were very responsive and helpful.
Been waiting for spare parts for 2…
Been waiting for spare parts for 2 months, these parts should be on the bloody shelf, so the client gets them within a week.
Great bike so easy to ride
Great, prompt service. I would highly recommend Myonebike.
I would recommend that instructions of how the last few items are attached for those of us who have not used or had anything to do with bikes for many years, and never an electric bike. Thanks Russel for your assistance.
Great service and good customer help .
Great service and good customer help .
They could not do enough to help with the process to purchase the bike .
Thank you George and company
Great advice when buying two very different bikes
I initially called onebike because of their great offer on a dual suspension electric bike. From the very first phone call I was able to speak with someone who was well informed, listened carefully, willing to be flexible, honest and I felt a genuine effort to be helpful rather than just make a sale. For example Russell rang us back and suggested a different bike for my partner who is quite small. This alternative bike had a smaller frame, a lower price but with a better electrical system. Naturally we were very happy. Russell went to a fair degree of bother to enable us to test ride the exact bikes my partner and I had chosen. Both bikes performed excellently with plenty of power, smooth gear changes and suspension, very comfortable especially for a first ride. All up a great experience. Thanks so much Russell for all your effort.
Ross and Nampech
Great bike
Great bike, fast delivery and husband loves his new bike.
Thanks Russell for keeping in touch with us.
Could be better
The communication from Russel was great.
The quality of the bike was less than great. No manual supplied.
My wife broke an Allen key tightning up a small screw. Threads were very rough and it was hard to tighten bolts.
Excellent service
Excellent service
Bike delivered in timely manner
Not yet assembled
customer plus service
The bike is good value for money, we had great customer service, Russel went out of his way a number of times for us
Dr Russell flyer.
It's a very good product.i was pleasantly surprised by the motor power also the quality and finish.
Sadly I underestimated my health , I'm finding it difficult to operate due to arthritis and vertigo. My young son enjoys it. Thanks.
Appreciate the help
Appreciate the effort made by the team to meet even the smallest request. Unusual to find any company that goes the extra my that ONEBIKE do.
Used and over priced
Bought a NEW replacement part from Russell, only for it to turn out to have been in used condition. No help in sorting a resolution because of the item I was sent was a used and scratched product. Product was overpriced for a secondhand item that I was told, NEW was what I was buying.
Russell is just exceptional,
Russell is just exceptional,
If you want an e-bike, talk to Russell before you make a decision.
Haven't recieved bike yet but all the…
Haven't recieved bike yet but all the help from Russell has been stellar! 5 star's⭐
Communication from One Bike was…
Communication from One Bike was fantastic.
Russell keeped me informed during the purchase. Bike looks great. Haven't taken it for a spin yet as I'm unwell but looking forward to it.
The bike is great but what i liked most…
The bike is great but what i liked most about the experience was russell’s customer service. He is very kind and attentive and always willing to answer all my questions!
Prompt and friendly service
No instructions to put together
Personalised attention and service.
Personalised attention and service.
Quick response time.
No enquiry too small - always helpful.
Good price for a quality product.
Highly recommended.
Hi Russell,
Hi Russell,
Thanks for the bike and good communication.
Only complaint from Steve, was the manual is not in paper form. No access to digital. Otherwise extremely happy with the bike. Regards
Barry
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